
This video will give you an overview of the navigation of the Blackpurl Homepage.
This video explains what the Blackpurl Header is and how to use it.
This video will show you how to do a quick Blackpurl global search.
**Please only uses this process when first implementing Blackpurl. **This process will allows the Dealership to enter Stocked Units into Blackpurl Inventory WITHOUT causing any integration transactions to the Accounting package.
How to Process a Unit Order
This step is if the Unit Order is already in the system.
Dealership has already created a Unit Order for a particular unit in Blackpurl but things have changed and the dealership no longer requires to order the unit.
Images can be added to Stocked and Customer Owned Units records. The maximum number of images that you can upload onto any one Unit Record or Customer Owned Unit record is 50.
We have provided the standard fields ie VIN number / Make / Model etc on the Customer Owned Units and Unit Records and also additional fields through Unit Record > Edit - Add More Information or Customer Owned Unit > Edit - Add More Information. We also have 15 generic fields available that Blackpurl can custom label for you to use.
It may become necessary to transfer ownership of a COU on a trade in.
For various reasons the dealership may require to process a cost adjustment to a unit and sometimes that adjustment will need to be directly related to a charge (plus adjustment) or credit (negative adjustment) from a Vendor. Examples may include a freight adjustment / Vendor rebates etc.
Scenario: The unit needs to be transferred to another dealership. Result required would be to have all the costs associated with the unit removed and that the unit no longer lists in the Dealership's unit inventory.
The feature will allow the user to see from a Customer Order, if there are any Notes on the Customer Record or any Notes on the Unit Record.
An existing customer may be looking for a quote on a unit that the dealership doesn't have in stock. Our customer is also looking to add proposed options to the quote and a trade in. Remember that at the moment our customer is not committing to anything but is only after a price.
An existing customer is looking for a quote on a unit that we in stock. Our customer is also looking to add proposed options to the quote and a trade in but remember that at the moment our customer is not committing to anything.
It may become necessary for a Dealership to process a Customer Order Unit Deal for an on ordered unit. This will allow the dealership to order parts and schedule service jobs etc prior to the unit actually arriving at the Dealership. This would be a common occurrence if the Unit was "on the water" (ie travelling from USA to Australia) or Dealership is swapping units with another Dealerships. It will basically allow the Dealership to get parts ordered and on route so that they can arrive at the same time as the Unit.
Full Unit Sale with added accessories and the resulting Deal Service Job.
Dealership is buying a unit directly from a Customer. Instead of processing the purchase of the Customer Owned Unit through Vendor Unit Receiving, Blackpurl has the ability to process the purchase as a Customer Order Unit Deal for Trade In Unit only
Normally with Trade In units, these units are not stocked into the Dealership's Inventory until the Unit Deal is finalized. However in some instances it may become necessary for the Dealership to stock in the Trade In prior to the finalization of the Unit Deal.
Blackpurl has two fields in the Trade In section of a Customer Order > Unit Deal - Trade In - to allow the Dealership to record that the trade in unit still has $$ owing to a finance company (Lien Payout).
To make your Finance Provider available for selection, the user will need to ensure that the relevant Vendor has been setup as a Finance Company. It only needs to be done once and once completed, the Finance Provider will be available across all CO at all times.
Internal Service Jobs have been completed and are now sitting on the Unit Record as part of the cost price. Some of the items that were installed on the unit, the Dealership does not want details of these to "show" on the Customer Order Unit Deal when the unit is sold.
On a Unit Deal > Summary section - you can indicate who the Salesperson is and how much Commission they are earning from the Unit Deal. This will assist in calculating the true profitability on a Customer Order Unit Deal.
Blackpurl will allow you to see the Profitability on the Customer Order itself.
Dealerships will now have the ability to indicate if a FEE is to be including in Customer Order profitability calculations. This will allow the Dealership the choice of seeing the true profitability on a Customer Order.
Blackpurl has the option of having a Trade In Tax Limit so the sales tax credit for trade ins will not exceed the sales tax for the units being sold.
From time to time your Customer may purchase a Unit that needs a specific tax rate. Blackpurl has the ability for the user to select a different applicable tax for each unit or trade in.
Getting started with selling and managing units using Blackpurl is both straightforward and hassle-free. This sales module will guide you through the essentials of handling various sales scenarios you may come across in your day-to-day work.
Here are some of the key areas we will cover:
Basics of Blackpurl navigation and sales functionality: Become familiar with the platform's user-friendly interface and learn how to effectively navigate its sales features.
Searching in Blackpurl: Discover efficient techniques for searching within the platform, allowing you to quickly and accurately locate the information you need.
Writing up a quote: Master the process of creating professional quotes for your customers, ensuring clear communication and an effective sales presentation.
Printing and emailing quotes and invoices: Learn best practices for generating and sharing printed or digital copies of quotes and invoices with your customers.
Adding options to units: Understand how to customize units with various options, catering to the unique needs of your customers.
Ordering and receiving units: Gain insights into effectively ordering and receiving units, streamlining your inventory management process.
Selling units that are still on order: Explore strategies for selling units that haven't yet arrived, allowing you to sell more faster.
Writing internal notes and notes for customers: Learn how to communicate using notes in Blackpurl, both within your team and with customers.
Adjusting cost on units in your inventory.
By the end of this sales course, you should have a solid understanding of Blackpurl's core sales capabilities and feel confident using the platform in your own sales department.
So, let's embark on this exciting and informative journey together, unlocking the full potential of Blackpurl and enhancing your skillset in the sales department! Don't forget to follow along and practice as you progress through the course, using your own Blackpurl instance whenever possible.