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Being Assertive with Emotional Intelligence

Name: Being Assertive with Emotional Intelligence
Rating: 4.5 (23 reviews)

The Power of Emotional Intelligence using Assertiveness | Build Confidence with Assertion | Improving Communication

Created byRobin Hills

Last updated 8/2025

English

What you'll learn

Identify methods and techniques to express assertive behaviour effectively
Recognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour
Develop ways to improve your level of assertiveness
Explore how to be assertive in appropriate ways
Determine ways to say "No" without feeling guilty

Course content

8 sections • 29 lectures • 1h 14m total length

Introduction to Being Assertive with Emotional Intelligence2:45
This video introduces this course "Being assertive with Emotional Intelligence".
Determine ways that you can react to situations with emotional intelligence and by using assertiveness more appropriately.
Being Emotionally Intelligent about this Course on Udemy4:09
This video is critical to watch as it provides valuable insights to help you get the most from this course on the Udemy platform. It also helps address any potential criticisms and negative reactions through the application of emotional intelligence.
To make the course more fun, there are details of a specific practical activity - a competition - that will help you to work towards completing the course. Look for the letters that make up the word UDEMY that are hidden in some of the lectures to win a valuable prize. (No, it's not free access or a discount code for another course!)
Being Assertive with Emotional Intelligence - Learning Outcomes2:57
This video explains what assertiveness is all about and the learning outcomes of the course.
Assertiveness, Self-Esteem and Emotional Intelligence2:51
Your assertiveness is linked to your self-esteem and both are functions of the way that you use and work with your emotional intelligence.

Everyone's Rights and Responsibilities4:09
We all have certain rights and responsibilities when it comes to being assertive. This lecture looks at these rights and responsibilities from your viewpoint and from the viewpoint of others.
Some Barriers to Using Assertiveness2:09
There are going to be certain situations and circumstances that inhibit our assertiveness according to our upbringing and how we think about ourselves.
Assertiveness and Self-Esteem2:52
This lecture explores some key considerations around assertiveness that are linked to your self-esteem.
The 10 Rules of Assertiveness1:45
This lecture explores some clear rules about how and when to be assertive.

Activity Booklet: The Rules of Assertiveness0:49
This practical activity gets you to focus on and review the Ten Rules of Assertion. It asks you to consider how you can use these to develop your assertion.
If you are going to learn about your assertiveness and the impact it has on others, it is important that you complete this practical activity!
(I know that it is very easy to ignore this but you will not develop your assertiveness from just watching the video lectures!)

Activity Booklet: How Your Assertiveness Appears to Others0:26
This questionnaire helps you to understand your approach to engaging with others, and with a view to assessing your use of assertiveness when communicating with people.
The Choices of Behaviour2:27
In this lecture we investigate the choices between assertive, aggressive and passive behaviour and what the implications for these are.
Defining Aggressive Behaviour1:25
This lecture covers what aggressive behaviour is and its long term impact.
Defining Passive Behaviour1:19
This lecture covers what passive behaviour is and its long term impact.
Defining Assertive Behaviour0:59
This lecture covers what assertive behaviour is and its long term impact.
Recognising Aggressive, Passive and Assertive Behaviour0:07
This information sheet gives some expressions of aggressive, passive and assertive behaviours through what is being said and through body language.
Defining Passive-Aggressive Behaviour3:06
This lecture covers what passive-aggressive behaviour is and its long term impact.
Quiz - How Assertive Are You?

Putting Assertivess to Use1:34
This video explains what you must do to effectively communicating your needs, setting boundaries, and advocating for yourself while maintaining respectful relationships and so become more assertive.
The Disagreement Process5:21
This lecture defines a simple, straightforward process for you to use when you disagree with someone.
Asking for What you Want2:15
This lecture investigates ways that you can ask for what you want using assertiveness approaches and the technique of using the assumptive thank you.
The Bonsai Technique1:51
This lecture investigates the Bonsai Principle, which is a very useful way to assert yourself in situations.
Some Methods and Techniques to Improve your Assertiveness6:25
This lecture covers the methods and techniques you need to be assertive in the right way.
12 Tips for Assertive Body Language4:00
This lecture explores some ways that you can use your body language to appear more assertive and so improve your self-confidence.
Ways to Say "No" Assertively2:26
People can find saying "no" to requests quite difficult at times. Here are some hints and tips that should allow you to say "No" without feeling guilty.
Further Considerations about Emotional Intelligence and Assertiveness2:35
The use of assertiveness and getting the balance right around your behaviour centres on how you are using your emotional intelligence. This lecture explores some further considerations around how to work with your emotional intelligence and your assertiveness.
Being Assertive with Emotional Intelligence - Learning Review3:17
This lecture reviews the "Being Assertive with Emotional Intelligence" course and the learning outcomes.

Requirements

You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course.
You will be keen to learn how you can express yourself in an assertive manner to ensure that you can get heard but not at the expense of any relationships.
Anyone with an interest in how interactions with other people work and how to build them more effectively.
Anyone with a willingness to complete the practical activities to grow and develop their assertiveness and emotional intelligence skills.

Description

Are you tired of holding back in conversations?

Are you fed up of people taking advantage of you?

Perhaps you find it difficult to remain composed when someone frustrates you?

If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions – people start to view you as a bit of a pushover, or someone who lacks confidence – neither of these are advantageous, especially in the workplace.

Often, it’s easier for you to swallow your feelings, shout at someone or give them the silent treatment. But assertiveness is a much better strategy.

We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we really wanted to say "no".

No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.

Luckily, assertiveness is a learned ability. It’s learned through practice.

Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence.

This course will provide you with the knowledge, skills and confidence to become more assertive, taking control of your life in the process.

Your assertiveness is your ability to express your feelings, beliefs, and thoughts and defend your rights in a non-destructive way. It involves effectively and constructively expressing your emotions so that you can be forthright and frank when putting your views across.

Your assertiveness considers how far you will go to stand up your rights for what you perceive is right. Assertiveness and aggression are two very different things although the two qualities are often somewhat confused. Aggression involves hostile acts or feelings whereas assertiveness is your confidence in being able to show determination with persistence and constructively argue your own views in a calm and positive way.

If you are not naturally assertive, it can take some effort, but being more assertive is not impossible. For this to work you must approach them with an open mind and be ready to put into practice what you learn.

Use this course to help you boost your assertiveness. You can work through the entire course, or, because we all have busy lives, you have the option to go straight to particular skills you’d like to work on.

Completing this course, you'll be able to

Define everyone's rights and responsibilities around being assertive
Differentiate between passive, aggressive and assertive behaviour
Recognise the implications of passive, aggressive and assertive behaviour, and passive-aggressive behaviour
Identify methods and techniques to express assertive behaviour effectively
Explore how to be assertive in appropriate ways
Explain some ways to say "No" without feeling guilty
State the rules of assertiveness
Develop ways to improve your level of assertiveness

This course is a standalone course for anyone interested in understanding how to manage, work with and use assertiveness. It compliments other courses that explore emotional intelligence in more depth.

You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.

The course is made up of a series of lectures and a series of interactive exercises that involve some activity with other people and some reflection.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through the exercises that make up a fundamental part of the course. Assertiveness cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.

This course is being continually refined and updated to ensure it remains current and relevant.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are high definition recorded in 1080p.

All videos have grammatically correct English captions.

Latest update - March 2025

Who this course is for:

Anyone fed up of having people take advantage of them.
Anyone tired of holding back in conversations.
Anyone with a quick temper who finds other people infuriating.
Anyone who has difficulty protecting their time, priorities and goals.
Anyone who’d like to learn a more about what assertiveness actually is, how to use it, and how to apply it.

Being Assertive with Emotional Intelligence

What you'll learn

Explore related topics

Course content

Introduction to Being Assertive with Emotional Intelligence4 lectures • 13min

Practical Activity: Working with Assertiveness1 lecture • 1min

Exploring Assertiveness4 lectures • 11min

Practical Activity: The Rules of Assertiveness1 lecture • 1min

Behaviours Associated with Assertiveness7 lectures • 10min

Methods and Techniques to Improve your Assertiveness9 lectures • 30min

Practical Activity: Being Assertive in Awkward Situations & with Awkward People1 lecture • 1min

Conclusion to the Course2 lectures • 9min

Requirements

Description

Who this course is for: