
This is the introduction chapter.
Some benefits of the interview are discussed in this video.
Identify common interview problems, from wrong questions and bias to fatigue, dishonesty, and lack of preparation, and implement competency-based questions and consistent evaluation to improve hiring decisions.
Identify four types of interview questions: generic cushions reveal personal background, conceptual cushions assess knowledge, hypothetical cushions show responses to situations, and behavior relevant cushions reveal competencies.
Learn how the behavioral event interview (BEI) uses past behavior as evidence to predict future performance through competency-based questions and probing past experiences.
Learn the structure of a behavioral event interview, including building rapport with icebreakers, clarifying the non-traditional interview process and duration, noting questions, and gathering the candidate's current company and role.
Master behavioral event interviewing by using probing questions to elicit past actions, how they used tools and mechanisms to accomplish tasks, and evidence of competence and behavior for a role.
Learn to take concise notes during behavioural event interviews to capture candidate responses without breaking eye contact, then use those notes to rate competencies and justify decisions.
Recruitment interviews aren’t always given the attention they deserve. If there is a job description sometimes it helps to set competency-based questions that you want answers too. But when these questions are asked in an interview often the answers to those questions tell you what you want to hear, and not actually what the individual has done in the past. In this course I am going to share with you the competency-based interview technique. An interview is always a crucial part of the recruitment and selection process. Wrong hiring would cost you a lot. It not only waste your time but also questioned your interviewing skills, ultimately it affects your business. So you need to know a solid interview technique. It is the past performance that best predicts future performance. Behavioural event interviewing (an advanced form of structured interviewing) gathers evidence of past behaviour against an agreed competency framework. The interviewee is guided to tell the ‘story’ of successful and unsuccessful outcomes in recent business roles whilst the interviewer skilfully probes and clarifies exactly how success was achieved. Behavioural event interviews should only be conducted by a trained interviewer to ensure your selection process is valid, robust, reliable, and defensible.