Becoming the customer service SUPERSTAR Certification course
- 1.5 hours on-demand video
- 2 articles
- 3 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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Try Udemy for Business- You would be able to enhance and professionalize all your customer service interactions
- You would have confidence in dealing with different customers
- You would be able to attract and retain customers
- You would be able to creat a good first impression all the time
- You would be able to enhance your customer experience
- Your customer service management would improve drastically
- You would improve on your customer service skills
- There are no requirement to take this course except that you need to have a positive attitude and the willingness to learn and use the suggested techniques.
Certificatation Course “Becoming the customer service SUPERSTAR “ is a simple personal development course with realistic tips and techniques on how you can improve your customer service and customer experience that you offer and also enhance your customer service skills. It discusses the topics that creat negative impressions for customers and teaches you how to overcome them. In short, your customer service management would improve. Students can request for their Certificate in Basis Customer Service from the Institute of Customer Service Professionals in addition to the Udemy certificate provided.
- Anyone interested in developing and enhancing their customer service skills and behavior
- Anyone who is a frontline or back office staff
- Anyone who wants to gain knowledge in customer service
- Any one who wants to enhance their customer’s experience
- Anybody who works in a customer service management role
This is the introduction to the course and introduces you to the learning outcomes and course outline.