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Becoming a Service Leader
Rating: 4.5 out of 5(126 ratings)
3,441 students

Becoming a Service Leader

Improving Service Quality and Productivity
Last updated 4/2020
English

What you'll learn

  • Improving Service Quality and Productivity
  • Striving for Service Leadership

Course content

1 section5 lectures1h 45m total length
  • Improving Service Quality and Productivity - Part 118:30
  • Improving Service Quality and Productivity - Part 219:52
  • Improving Service Quality and Productivity - Part 319:52
  • Striving for Service Leadership - Part 123:46
  • Striving for Service Leadership - Part 223:19

Requirements

  • Be able to read and write English

Description

Becoming a Service Leader is a middle to Senior level Course targeted at MBA and EMBA students who are being trained to understand the key tools and techniques relating to improving Service Quality and Productivity and striving for Service Leadership

Every CEO or Institutional Leader has to take this course on Service Leadership in order to better appreciate the key qualities associated with global service leaders

Who this course is for:

  • MBA and EMBA Students