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Become an Inside Sales Champion
Rating: 4.3 out of 5(37 ratings)
126 students

Become an Inside Sales Champion

For those looking to pursue a career in inside sales and become a Champion on the field.
Created byLeadSquared .
Last updated 12/2022
English
English [Auto],

What you'll learn

  • How to become an IS Champion?
  • Roles and Responsibilities of an Inside Sales Professional
  • Customer Decision Journey
  • Do's and Don’ts for a successful salesperson

Course content

1 section16 lectures2h 53m total length
  • How to become an IS Champion?19:38

    Learn to become an inside sales champion by blending hard work with smart outreach, manage 15 unique leads and 30-40 daily follow-ups, and leverage emails and referrals to hit targets.

  • Roles and Responsibilities of an Inside Sales Professional7:44

    Learn the roles of an inside sales champion: manage the sales pipeline, identify opportunities, forecast, take ownership, engage stakeholders, and feed product teams with feedback for better offerings.

  • Relationship building12:57

    Build selective relationships with leads by establishing trust, credibility, and a clear focus on benefits, using rapport and mirroring to assess affordability and urgency.

  • How to pitch the product9:58

    Master the art of pitching the product by persuading with a clear message, researching competitors, knowing benefits, and speaking honestly in inside sales to meet audience needs.

  • Customer Decision Journey7:59

    Explore the customer decision journey and the mindset of leads approaching the decision, addressing concerns about success rates, labs, certification value, placements, and the inside sales role.

  • Handling objection & rejection17:14

    Learn to handle objections and rejections in inside sales by probing to uncover the root cause, empathizing, clarifying needs, and delivering value-driven, return on investment solutions.

  • How to pitch pricing in effective way?10:51

    Frame pricing as the bridge between buyer and seller, reveal value first, then discuss price, and leverage payment options and discounts carefully in negotiations.

  • Negotiation skills7:38

    Master negotiation by focusing on value, benefits, and outcomes rather than price. Apply these skills in B2B and B2C, use discounts strategically, and close deals on your terms.

  • Effective ways of pitching offers or promotions7:04

    Discover how to use offers and promotions in inside sales for educational tech, with meritocracy and value, shortening the sales cycle while avoiding overuse.

  • Effortless Payment7:25

    Discover effortless payment options enabled by fintech, including direct bank transfers and credit card EMIs, and learn how inside sales leverage these tools to close deals.

  • Closing skills8:47

    Master closing skills by summarizing calls, securing commitment with concrete time slots, calendar invites, and focused follow-ups to convert leads in inside sales.

  • Pitch Structure with Examples4:14

    Master pitches and elevator pitches for inside sales, learn when to use each for qualified leads or cold calls, and study real-world call recordings.

  • Telephone Handling Skills11:52

    Develop telephone handling skills for inside sales by speaking confidently and assertively, focusing on the lead's interest and offering clear solutions. Learn to address concerns and confirm next steps.

  • Email techniques14:58

    Use email techniques to complement telephone conversations in inside sales, document conversations, and drive engagement with case-based follow-ups, such as summarizing calls, offering time slots, sharing relevant articles and testimonials.

  • Best Practices to be followed10:37

    Adopt the mindset of an inside sales champion by setting ambitious targets, detailed planning, and data-driven language, while asking focused questions to move leads through a 7–15 day sales cycle.

  • Do's and Don’ts for a successful salesperson15:02

    Become an inside sales champion by staying punctual, planning time off, keeping a ready sales pitch, prioritizing leads, and pronouncing names correctly while avoiding mis-selling and overpromising.

Requirements

  • No prior experience required.

Description

Inside Sales is fast becoming a career of choice especially with the onslaught of Covid and businesses moving online and adopting digital transformation. With the demand for sales increasing across industries, and more roles opening up, inside sales has become a flourishing career. Whether you are thinking of pursuing a career in inside sales or just getting started, here are some of the best lessons in acing a career in inside sales and becoming a champion. By enrolling in LeadSquared’s Inside Sales certification program, upskill yourself and get ahead in your career. Gain knowledge on how to build a successful inside sales career and become a rainmaker. This program will cover some of the best practices to become an inside sales champion – the roles and responsibilities of an inside salesperson, techniques in pitching a product, handling objections and rejections, negotiating with customers, telephone handling and emailing skills and some of the best practices followed by inside sales superstars. Become a champion and build a fulfilling career by enrolling in LeadSquared’s program today!

Through our program, gain knowledge on what it takes to be successful in sales. Learn how to be a sales rainmaker without sounding like a salesman. By enrolling in our certification programme, you have already taken the first step towards growing your career and staying ahead of your peers.

Who this course is for:

  • Anyone interested in learning about Inside Sales