Become an Expert ServiceNow Administrator

Whether you’re starting from scratch in ServiceNow or looking to boost your career in ServiceNow, this course will prepare you to appropriately administer a ServiceNow instance and achieve your ServiceNow Certified System Administrator certification.

This course is loaded with over 7 hours of content, practical implementation and assessment based on the System Administrator certification. This course will be instrumental in enhancing fundamental and advanced ServiceNow concepts, like lists, forms, table administration, user administration, IT Service Management, events, notifications and a lot more!.

After completing this course you should be able to:

• Request your personal developer instance from ServiceNow

• Perform Basic Forms and List Modifications and Administration

• Configure Users and Groups and Administration

• Create tables and Columns administration

• Perform applications and Module administration

• Gain knowledge about different modules like Incident, Problem, Change, Service Catalog, Service Portal etc

• Create email notifications and events

• Work on import sets and transform map

• Work on scripting (Client side and Server side which includes Client script, Business rules, UI policies etc)

• Control Access through Access Rules

• Create and use update sets

• Work on report creation and report scheduling

• Understanding dashboards

Also, assessments provided at the end of the course will help you to get an hands-on on all the topics listed above.

After finishing this course, you will be ready to represent yourself as ServiceNow professional.

We will continue to add more content with updates and latest releases.