
Understand e-commerce concepts, from B2C to C2C, and how online transactions, payment gateways, and global reach enable 24/7 shopping and rapid market growth.
Learn why retailers must establish an online store to build brand presence, promote products on social media, and reach customers through websites, delivery partnerships, and online payments.
Explore how ecommerce expands reach beyond geography, lowers costs through online traffic and automation, enables 24/7 shopping, search engine visibility, and easy comparison shopping for niche markets.
Explore Flipkart's rise from a book sales startup in Bangalore to a leading Indian e-commerce platform, fueled by competitive pricing, discounts, and customer service.
Learn how to become a Flipkart seller and unlock opportunities in India's booming e-commerce market by listing on Flipkart, the country's largest e-commerce platform.
Registering as a sole proprietor on Flipkart assigns ownership to one person with unlimited liability. Prepare documents like electricity and telephone bills, lease or license, bank statements, and identity proofs.
Registering as a private limited company provides limited liability, perpetual existence, easy decision making, transferability, investors, scalable operations, and documents such as certificate of incorporation and memorandum of association.
Discover how to register as a Flipkart seller through a partnership or LLP, with two to twenty members, limited liability protection, and required address, identity, and power of attorney documents.
Decide seller registration type and business entity, then submit tax registration documents including business name, GST identification, VAT or sales tax, and TDS with bank account details with IFSC code.
Begin selling on Flipkart by completing documents, getting account approval, setting up your store, listing products, and using Flipkart logistics for pickup and shipping with commissions from 2.5% to 25%.
Master pricing techniques for online sellers by balancing margins with competitive pricing, using incentives and limited-time offers, and testing strategies such as keystone pricing, MSRA, bundles, and psychological pricing.
Flipkart pays sellers into their registered bank account for prepaid and postpaid orders. Settlements equal order value minus marketplace fees: commission, collection, fixed, shipping, and taxes, and vary by product.
Explore Amazon as a global online marketplace where individuals and businesses sell products online, with Kindle, Appstore, and worldwide storefronts, plus its growth into streaming, cloud computing, and banking.
Discover the benefits of selling on Amazon, a trusted destination with a wide variety of goods, better selection, better price, and a top notch customer experience.
Register your seller account with Amazon before you start, provide your business name, address, contact details, tax information, identity documents, and choose between individual and professional selling plans.
Explore Amazon's fulfillment options—FBA, FBM, and SFP—and compare fees, control, and eligibility to choose the best fit for your selling strategy.
Discover how Amazon seller payments work: set a valid bank deposit, receive funds via ACH or EFT within five days, and use the fee calculator with a book example.
Create optimized product titles by following platform guidelines, including brand, color, variant, size, and quantity keywords, while avoiding keyword stuffing and emphasizing effective keyword research.
Explore branded e-commerce packaging essentials, from corrugated boxes and bubble mailers to air pillows and packing tape, while classifying dangerous vs non-dangerous goods to reduce costs and boost customer satisfaction.
Identify hazmat and its nine classes, from explosive gases to radioactive substances. Learn to classify, package, label, and ship hazmat in regulatory compliance.
Learn the end-to-end shipping workflow for e-commerce platforms like Flipkart and Amazon, from order management and inventory allocation to picking, packing, courier handoff, delivery, and returns.
Explore how customer reviews on e-commerce platforms shape the shopping experience, boost sales and search engine optimization, and reveal right and wrong ways to gain reviews while avoiding policy violations.
Learn how to handle customer reviews, both positive and negative, by responding quickly and honestly, while monitoring your online reputation to boost trust and organic visibility.
Learn how to handle customer concerns on e-commerce platforms by responding politely and promptly, resolving issues, and avoiding deleting complaints to protect reputations.
Design a smooth return policy for online stores and manage refunds on Flipkart and Amazon. Handle return requests, buyer return labels, and refund timelines.
Turn returned products into profit by optimizing reverse logistics and refunds, solving customer problems with alternative products, and using third-party return services or refurbishing to manage high volumes.
Learn to detect and counter common e-commerce frauds—fake reviews, counterfeit accounts, refund and chargeback scams—and apply practical safeguards like telephonic verification and order monitoring.
Boost online sales with optimization tips: craft titles with features and keywords, study competitors' reviews, improve product photos, and leverage social media, influencer marketing, and outsourcing to scale across platforms.
Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. The online business industry is well established in India. And, every day some or the other new player is taking a plunge. Though, a major contribution to its growth is provided by the e-commerce industry. Even so, not many understand the intricacies involved in the e-commerce industry. Flipkart and Amazon are the E-commerce sites that have a huge customer base in India. New Entrepreneurs in the retail sector or business owners having offline retails stores are interested to go online but don't know what all documents are required and what procedures are to be followed. In this course, you will learn :
1. Introduction to Ecommerce
2. How to become a seller on Flipkart
3. How to become a seller on Amazon
4. Product journey from a seller to the customer
5. Dealing with customer Reviews and refunds
6. Opportunities for Business Growth
In the coming days, we will add sessions on
1. How the Product Title and Description should be on E-commerce portals
2. How to photograph your product images