The Mystery Shopper Training Program
What you'll learn
- Understand the requirements that make a successful mystery shopper
- Identify the different types of market research work available
- Write objective evaluations according to company standards
- Learn where to find REAL mystery shopping assignments
- Identify scams from legitimate opportunities
- Learn the proper way to contact companies to receive assignments
- Understand the legalities and responsibilities of being an Independent contractor
Requirements
- No special software required
Description
Yes, there is such a thing as a free lunch! Companies hire people, just like you, to make observations on their stores and employees. They need the information to train workers and improve customer service, and the result is that you get to earn money while you shop and eat! Learn the secrets of mystery shopping from a professional with over 20 years in the industry. Discover who is hiring, what companies expect, how to write a great evaluation, tax reporting, common scams, and how to get started in the best part-time job ever!
Bethany Mooradian has taught over 500 classes on Mystery Shopping and working from home, helping a staggering 20,000+ students get started in the industry. She has been a shopper, scheduler, editor, mystery shopping consultant, and is the former owner of Shop Incognito, a full service Mystery Shopping company.
Bethany Mooradian is a twice-published, award-winning author and has presented at the national Mystery Shopping conventions. Her work-at-home and mystery shopping advice has appeared in over 100 publications like Good Housekeeping, AOL Jobs, CareerBuilder, ABCNews, US News and World Reports, and others.
The course contains nearly 3 hours of video, and over 180 pages of supplemental written material with over 250 legitimate mystery shopping companies, scheduling companies, professional organizations, and other industry resources.
Course Outline:
Part I
Instructor Introduction
Glossary
Basics of Mystery Shopping
What is Mystery Shopping?
Frequently Asked Questions
Responsibilities of Shoppers
Mystery Shopping in Nevada
Keeping track of your business (including tax information)
Tools of the trade
Not Quite Shopping
The types of Mystery Shopping assignments
Video Mystery Shopping
Part II
Ready, Set, Go!
Going through an assignment: beginning, middle and end
How to write an excellent report
Getting more assignments
Part III
Breaking the Myths of Mystery Shopping
What to do if you get caught
When shops go horribly wrong
Should you pay to shop?
Mystery Shopping scams
Starting your own mystery shopping company
Resources
Who this course is for:
- Adults, required minimum age of 18; 21 for those interested in restaurant evaluations
- Those who have basic Internet and email skills
- Must live in a fairly metropolitan area, or be willing to travel
- While Mystery Shopping is world-wide, this course is geared to those in the US
Course content
- Preview04:43
- 09:21Glossary
- 04:12What is Mystery Shopping?
- 07:51FAQ About Mystery Shopping
- 15:54Your Responsibilities as a Mystery Shopper
- 02:42Mystery Shopping in Nevada
- 08:26Keeping Track of Your Business
- 09:07Tools of the Trade
- 08:55Not Quite Shopping
- Preview11:45
- 06:27Video Mystery Shopping
Instructor
![Bethany Mooradian](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.8 Instructor Rating
- 57 Reviews
- 322 Students
- 1 Course
Bethany Mooradian (WorkatHomeFAQ) has never held a traditional job for longer than nine months. Working as a Mystery Shopper, Virtual Assistant, Dog Walker, Puppeteer, and Ronald McDonald's bodyguard as well as many other roles, she has found unique ways of making ends meet and living her avant-garde passions. Now, Bethany spends her time as a Work at Home advice columnist answering questions about working from home, mystery shopping, avoiding scams, and entrepreneurship through articles, social media, books, and classes (both online and in-person in the Seattle area).
Mystery Shopping Experience:
Bethany is one of the few people who has experienced nearly every aspect of Mystery Shopping. Starting out as a shopper in 1999, she also filled the roles of editor and scheduler. She began teaching mystery shopping classes in 2003, and wrote a book, as well as created an interactive class about the industry. Small businesses have called on her expertise to help train their employees, while Mystery Shopping companies have sought her talents in recruiting and training shoppers. For two years, she ran Shop Incognito as a full service mystery shopping company in the Detroit area. Bethany has held over 400 classes and presentations, and has even spoken at the national mystery shopping conventions.
Work at Home and Entrepreneurial Experience:
Bethany has been self-employed since 1999 working for over 150 companies and individuals as an Independent Contractor providing a wide array of tasks including, but not limited to: administrative support, web design and development, Internet Marketing, social media strategies, email database implementation and marketing, virtual assistance, small business development, mystery shopping and customer service evaluation. She has been a small business mentor to start-ups looking to create a business plan, find funding, create multiple streams of income, create passive income, develop branding and marketing strategies, creating procedure protocols and manuals, hiring strategies, and other aspects of building a business. Her unique insight into the work-at-home industry has led to press in over 100 publications like Good Housekeeping, AOL Jobs, CareerBuilder, MSNBC, ABC News, The Detroit News, The Toronto Sun, US News and World Reports and others. Bethany's book, "The Work at Home Training Program" won a first place award in the 2018 Royal Dragonfly and Writer's Digest book contests.