The Mystery Shopper Training Program
4.6 (55 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
220 students enrolled

The Mystery Shopper Training Program

Get paid to shop, eat & play: Everything you wanted to know about the best part-time job but didn't know where to start
4.6 (55 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
220 students enrolled
Created by Bethany Mooradian
Published 1/2013
English
English [Auto]
Price: $49.99
30-Day Money-Back Guarantee
This course includes
  • 3 hours on-demand video
  • 24 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • Understand the requirements that make a successful mystery shopper
  • Identify the different types of market research work available
  • Write objective evaluations according to company standards
  • Learn where to find REAL mystery shopping assignments
  • Identify scams from legitimate opportunities
  • Learn the proper way to contact companies to receive assignments
  • Understand the legalities and responsibilities of being an Independent contractor
Requirements
  • No special software required
Description


Yes, there is such a thing as a free lunch! Companies hire people, just like you, to make observations on their stores and employees. They need the information to train workers and improve customer service, and the result is that you get to earn money while you shop and eat! Learn the secrets of mystery shopping from a professional with over 20 years in the industry. Discover who is hiring, what companies expect, how to write a great evaluation, tax reporting, common scams, and how to get started in the best part-time job ever!

Bethany Mooradian has taught over 500 classes on Mystery Shopping and working from home, helping a staggering 20,000+ students get started in the industry.  She has been a shopper, scheduler, editor, mystery shopping consultant, and is the former owner of Shop Incognito, a full service Mystery Shopping company.

Bethany Mooradian is a twice-published, award-winning author and has presented at the national Mystery Shopping conventions. Her work-at-home and mystery shopping advice has appeared in over 100 publications like Good Housekeeping, AOL Jobs, CareerBuilder, ABCNews, US News and World Reports, and others. 

The course contains nearly 3 hours of video, and over 180 pages of supplemental written material with over 250 legitimate mystery shopping companies, scheduling companies, professional organizations, and other industry resources.

Course Outline:

Part I

  • Instructor Introduction

  • Glossary

  • Basics of Mystery Shopping

  • What is Mystery Shopping?

  • Frequently Asked Questions

  • Responsibilities of Shoppers

  • Mystery Shopping in Nevada

  • Keeping track of your business (including tax information)

  • Tools of the trade

  • Not Quite Shopping

  • The types of Mystery Shopping assignments

  • Video Mystery Shopping

Part II

  • Ready, Set, Go!

  • Going through an assignment: beginning, middle and end

  • How to write an excellent report

  • Getting more assignments

Part III

  • Breaking the Myths of Mystery Shopping

  • What to do if you get caught

  • When shops go horribly wrong

  • Should you pay to shop?

  • Mystery Shopping scams

  • Starting your own mystery shopping company

  • Resources

Who this course is for:
  • Adults, required minimum age of 18; 21 for those interested in restaurant evaluations
  • Those who have basic Internet and email skills
  • Must live in a fairly metropolitan area, or be willing to travel
  • While Mystery Shopping is world-wide, this course is geared to those in the US
Course content
Expand all 22 lectures 02:52:48
+ Become a Mystery Shopper!
11 lectures 01:29:23

Meet the instructor, Bethany Mooradian, and learn about her 20+ years of experience as a Mystery Shopper. 

Preview 04:43

Going through the common terms of the Mystery Shopping industry.

Glossary
09:21

The basics of Mystery Shopping: how it started and how it works today.

What is Mystery Shopping?
04:12

Frequently Asked Questions (FAQ) about Mystery Shopping.

FAQ About Mystery Shopping
07:51

Going over your responsibilities as a Mystery Shopper including accepting assignments, returning assignments, keeping confidences, tax reporting and more!

Your Responsibilities as a Mystery Shopper
15:54

How Mystery Shopping in Nevada is different than the rest of the US.

Mystery Shopping in Nevada
02:42

Keeping track of your Mystery Shopping business: learn what information you need to keep on hand for simple organization of your business.

Keeping Track of Your Business
08:26

Common tools used in Mystery Shopping to make your life easier!

Tools of the Trade
09:07

Other types of Market Research gigs like focus groups, mock trials, and surveys.

Not Quite Shopping
08:55

The different types of Mystery Shops: so many to choose from!

Preview 11:45

Going over the basics of video Mystery Shopping

Video Mystery Shopping
06:27
+ Assignments- Beginning to End
4 lectures 32:39

Before you head out on your Mystery Shopping adventures, here are some quick tips to get ready.

Ready...Set...Go!
03:12

Learn what to expect before, during, and after your assignment.

Before, During, and After the Assignment
10:53

Going through the process of writing up a report. Sample blank forms are included in the resources for you to practice with!

Writing Reports
09:04

After you've started Mystery Shopping, here are some tips for getting even more work!

Getting More Work
09:30
+ Beyond the Basics
7 lectures 50:46

Breaking the myths of Mystery Shopping.

Lecture 16-Myths
09:24

What happens when you get caught! (And tips so it doesn't happen to you!)

What Happens When you Get Caught!?!?
06:34

The weirdest things are going to happen on your Mystery Shopping assignments! Learn what to do when shops go wrong.

When Shops go Wrong
06:44

Going through the controversial concept of "paying to shop". (Hint: You DON'T need to pay any Mystery Shopping company for the joy and privilege of working for them!)

Paying to Shop?
03:48

Go through common Mystery Shopping scams and learn how to avoid them.

SCAMS!
08:02

Tips for starting your own Mystery Shopping company.

Starting Your Own Mystery Shopping Company
04:55

What you've all been waiting for! Company listings, Scheduler listings, Professional Organizations and more :)

Resources
11:19