
Explore how to become a CRM manager, including key responsibilities, how to apply for CRM roles, and practical insights from an experienced people manager for starters.
Explore the CRM basics, the daily realities of working in CRM, and career prospects, including salary, challenges, and tips to land a CRM role with a strong CV.
Learn what CRM stands for and why customer relationship management matters across the customer life cycle, using newsletters, transactional emails, and timely communications to keep customers connected.
See how CRM helps a fruit market owner win back customers through targeted communications, newsletters, and offers, illustrating how email marketing supports customer retention.
Discover the real work of CRM roles in agile environments, starting by testing your product on laptop and mobile to ensure it works before any marketing efforts.
Assess and report your campaign performance by comparing target and control groups, evaluating KPIs, and adjusting retargeting or reminders within budget constraints to improve future campaigns.
Explore how CRM salaries vary worldwide, using the USA average of about 81,000 dollars per year. Prioritize hands-on experience over salary comparisons to build your career.
Thank you for completing the CRM manager course; please leave a review to help improve the content and use this starting point to guide your career path with any questions.
Are you searching for your next challenge? Did you just graduate and wonder in which job area to start? Or did you just found some job adverts searching for a cryptic "CRM Manager" in digital marketing?
I will teach you in this course, what a CRM Manager or Email Marketing Manager does, how the job chances are in this area and how the salary expectations can look like. In a short overview over different aspects of CRM, I show you this in an easily digestible way.
The focus of this course is NOT to teach you every aspect about CRM. In contrary, we will focus on learning WHAT CRM is, HOW it is done, HOW to apply for such a role and WHAT to expect from the day to day CRM and E-Mail Marketing Manager job. In the end, it's not about email only but also very many other channels.
Like this, you should be ready to step into the next phase of getting to know the basics how to upsell and cross-sell customers, retain and reactivate them based on a marketing crm calendar. The strategy is crucial for a crm manager, so that's definitely a key to your success.
Happy to have you here!