Basics in Management of Volunteers

Key Components of Volunteer Management / The Role of Volunteer Managers / Developing a Volunteer Management Plan
Free tutorial
Rating: 4.4 out of 5 (25 ratings)
623 students
1hr 12min of on-demand video
English [Auto]

Recognize the significance of volunteer management and the concept of volunteer management.
Understand the roles and duties of a volunteer manager.
Create an orientation program for volunteers and recognize the significance of describing their duties and providing them with the appropriate tools to comple
Monitor the volunteer's tasks and performance.
Recognize and incorporate into a plan the factors that serve to retain and motivate volunteers.
Recognize the significance of planning each step of volunteer management and the value of continuous evaluation and development.


  • At least intermediate English skills


Hello and welcome! I'm thrilled to have you join the Basics of Volunteer Management - online training course.

Throughout this course, we will cover essential topics that are crucial for every volunteer manager to understand. These topics include the significance of volunteer management, effective strategies for recruiting and selecting volunteers, best practices for orienting and training volunteers, methods for engaging and motivating volunteers, solutions for retaining volunteers, and the importance of planning a project involving volunteers.

I bring extensive experience in volunteer management, having worked with volunteers for over 12 years. As a youth worker, trainer, industrial and organisational psychologist, and general manager of a youth-focused non-profit organisation, I have been involved in various Erasmus+ and European Solidarity Corps projects, collaborating with volunteers and partners from different continents. Additionally, I have personally volunteered for local, national, and international educational, cultural, and athletic events.

Volunteers play a vital role in the success of nonprofit organisations. However, managing volunteers can be challenging, even for experienced youth workers. It requires dedication, commitment, and the right tools and technologies.

By completing this online training course, you will acquire the skills and knowledge necessary to effectively manage volunteers and make a positive impact in your community. We will cover foundational aspects of volunteer management, including the importance of volunteer managers, effective recruitment and selection strategies, training and engagement techniques, and creating an inclusive environment for diverse volunteers. We will also address the critical challenge of volunteer retention and provide strategies to overcome it.

This course is designed to provide you with practical skills and knowledge that you can immediately apply within your organisation. By the end of the course, you will have the confidence to plan a volunteering project, navigate the essential steps of recruitment, training, retention, and management of volunteers, and embark on your role as a volunteer manager, even if you have little or no prior experience.

Thank you for joining this course, and I look forward to guiding you through the fundamentals of volunteer management.

This material has been funded with support from the European Commission. The content of this material reflects the views only of the authors and the National Agency or the European Commission cannot be held responsible for any use which may be made of the information.

Who this course is for:

  • Youth Workers
  • Social Workers
  • Educators
  • Youth leaders
  • Anyone interested in learning about a volunteering programme etc.


Florian Matei, Cristina Anamaria Nistor
Predict Edumedia
  • 4.5 Instructor Rating
  • 136 Reviews
  • 4,012 Students
  • 2 Courses

Predict Edumedia is specialized in building online educational products: e-courses, instructional, experiential & edutainment video games. We are delivering training courses, visual products and consultancy in different fields, such as:

– 2D / 3D games / Video games as tools in educational areas;

– E-learning / Online courses;

– Youth work;

– Recruitment and selection of personnel –simulation exercises;

– Organizing events in tourism, culture;

– Stakeholders’ engagement;

– Corporate Social Responsibility;

– Project Management;

With a few dozen educational products released, our efforts have furthered interactivity and innovation in the field of education - a mission we’re passionate about because learning is fun!


Florian Matei - Graphic Design Basics for Educators Using Free Software

I am a Graphic Designer with strong Photoshop, Illustrator, Blender and Substance Painter skills. I was responsible for designing the UI, as well as 3D and 2D in-game artwork (maps, back-drops) for educational video-games, including the Steam listed The Spirit of Europe – Origins.

I have spent the last 5 years alternating between the Adobe Suite and Blender and Unreal Engine 4 in the production of Indie video-games, which makes me versatile and adaptable and understanding of the big picture. I also have a teaching background and held beginner-level Graphic Design and Blender 3D courses for European exchange students.

Cristina Anamaria Nistor - Basics in Management of Volunteers

I have extensive experience in volunteer management, having worked with volunteers for over 12 years. As a youth worker, trainer, industrial and organizational psychologist, and general manager of a youth-focused non-profit organization, I understand the importance of effective volunteer management.

Throughout my career, I have served as a project manager, facilitator, trainer, volunteer coordinator, recruitment manager, mentor, and reinforced mentor in various Erasmus+ and European Solidarity Corps projects. These projects have involved volunteers and partners from diverse continents, providing me with valuable insights into managing volunteer programs on a global scale.

Furthermore, I have actively volunteered for local, national, and international educational, cultural, and athletic events and projects. I have experience in organizing large-scale sporting events with hundreds or thousands of participants. In fact, I co-founded a club dedicated to promoting a healthy lifestyle and sports among amateurs. My initial experience in the sports field began as a volunteer responsible for athlete registration for a half-marathon event.

With my multidimensional experience and passion for volunteer management, I am well-equipped to guide you through the strategies and best practices for engaging and empowering volunteers.

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