
Explore the core role of a secretary and receptionist, including duties, correspondence, and organization. Learn about qualifications, training, and practical tasks like handling multiple calls and taking messages.
Learn the secretary role as a management support professional handling clerical duties, project management, communication, and organizational tasks, greeting visitors, managing calls, filing, and coordinating schedules with basic computer skills.
Develop essential secretarial skills, including typing, Word and Excel, confidentiality, time management, and proactive calendar management, while understanding executive secretary roles and handling office duties.
Improve professional communication as a secretary or administrator in basic secretarial training by supporting your boss, collaborating as a team, and handling calls, messages, diaries, and meetings with discretion.
Thank you for signing up for the basic secretarial training skills course and preparing for your first job.
In this course you will learn the basic principles of becoming a receptionist and or secretarial training. We will cover areas such as typical expectations of your duties and what you can expect from the employers. We will also cover basics such as how to answer a incoming call. How to take messages. You will also learn the basic traits of being a receptionist or secretary.