Banking Systems & Technology - Essentials

Understand the core functions of banks — from deposits to lending, payments to wealth management — and how they underpin modern economies. This lecture lays the foundation for understanding why banking systems and technology matter.

Explore the fascinating journey from passbooks to mobile apps. Discover how banking tech has evolved over decades — and why the pace of change is accelerating today.

Learn how technology has shifted from a support function to a strategic engine driving customer experience, operational efficiency, and competitive advantage in banking.

Get to grips with the beating heart of every bank: the core banking system. Understand its role in managing deposits, loans, and customer data across branches and channels.

Compare legacy mainframes with modern cloud-native systems. Explore the trade-offs of cost, agility, and innovation that shape a bank’s core technology choices.

See how core banking systems connect with everything from ATMs to mobile apps. Learn why seamless integration is key to delivering unified customer experiences.

Unpack the layers of modern core architecture — from transaction engines to APIs — and learn how design choices impact scalability and resilience.

Understand the full suite of retail banking products — savings, loans, credit cards, and more — and how technology supports their delivery and management.

Explore the technology behind physical banking: teller systems, ATM networks, and the evolving role of the branch in a digital-first world.

Go behind the scenes of debit and credit card transactions. Learn how card schemes, acquirers, and processors work together to move money in milliseconds, along with domestic and international payments systems (including SWIFT0.

Dive into mobile and online banking platforms. Discover how UX, security, and real-time data shape the retail digital banking experience.

Explore how banks use customer relationship systems, data, and AI to personalize offers, increase engagement, and build loyalty in retail banking.

Get a bird’s-eye view of corporate banking services — from cash management to trade finance.

Uncover the specialized tools used by corporate bankers to manage relationships, assess credit, and structure financial solutions for business clients.

Learn how banks manage liquidity, risk, and cash flows through powerful treasury systems that support both bank operations and corporate clients.

Understand the technology behind high-value lending, syndications, and global trade facilitation — critical functions for supporting enterprise growth.

Explore SWIFT, RTGS, and high-value payment systems. Understand how global banks move billions across borders securely and efficiently.

Discover how businesses interact with banks digitally — from online portals to APIs — and why corporate UX is becoming a new battleground.

See how banks are tailoring services for business clients using CRM platforms, analytics, and digital engagement strategies.

Understand the hidden engines that route, transform, and process financial messages between systems — the backbone of modern banking transactions.

Learn how orchestration platforms and APIs enable flexible, modular banking services — turning traditional banks into digital ecosystems.

Explore the banking core system components - starting with customer, account and transaction.

Get insights into how banks manage financial controls through risk engines, accounting platforms, and enterprise resource planning systems.

Unpack the role of data in driving smarter decisions and personalizing customer journeys — and why data is banking’s new currency.

Explore key international standards like Basel III, CRS and FATF. Learn how these shape global banking operations and system design.

Understand the impact of GDPR, data localization laws, and consent management on banking systems and architecture.

See how RegTech is transforming compliance — automating KYC, AML, and reporting through advanced tools and platforms.

Discover how open banking and Banking-as-a-Service are reshaping the industry — enabling banks to become platforms and fintechs to offer banking.

Dive into a real-world case study of Solaris Bank — a pioneer in embedded finance and BaaS — and how it’s redefining banking infrastructure.

Cut through the hype and understand how DLT is being applied in real banking use cases — including smart contracts, in this optional lecture.

Explore how artificial intelligence is being used in fraud detection, customer service, credit scoring, and beyond in the banking world in this optional lecture.

Learn what it takes to build and scale great banking products — from ideation to delivery — using real-world product management principles.

Compare agile and waterfall delivery methods, and explore how modern banks are adapting their approach to technology transformation.

As we get into the tail end of the course, let's take an opportunity to reflect on what you've learned in this course.