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Business Operations Balanced Scorecard

Balanced Scorecard: Master Your Data Driven Performance

Simplify Your Business Strategy and Increase Your Performance Using This Data Driven Tool
Rating: 3.8 out of 53.8 (178 ratings)
13,828 students
Created by Warren Chalklen, PhD
Last updated 3/2017
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • Define a Balanced Scorecard
  • Build a good strategy map
  • Craft winning Key Performance Indicators (KPI's)
  • Implement your Balanced Scorecard

Requirements

  • A hunger for data driven performance
  • Willingness to learn about a powerful data and management tool

Description

** ACCORDING TO KAPLAN: "The Balanced Scorecard is one of the most powerful tools any organization can use to achieve it's goals."

** SPECIAL FREE BONUS** EXCEL BALANCED SCORECARD AND COURSE WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel Balanced Scorecard and workbook packed with ready to use activities. This helps ensure everything is even easier to understand & even more fun and engaging! **

Are you a for profit or non-profit organization professional ready to track all the important components of your organization in one place? In this course, you will learn a step-by-step system used by organizations such as Wells Fargo, Thomson Reuters, UPS and University of Virginia.

The Balanced Scorecard is perfect for:

  • Analyzing your organizational strategy
  • Growing your bottom line
  • Aligning your tasks
  • Changing what you do so it aligns with your mission.

This course covers important topics such as Key Performance Indicators (KPI's), Dashboard integration, Strategy and Vision Maps and Action Plans.

The contents of this course are all based on my work experience as a Policy Analyst in The Office of the Presidency of South Africa, founder of Grow2Lead, a leadership and non-profit organization in South Africa and a Data Associate for a leading Education nonprofit in New York City. I received a PhD from Texas A&M University and a Master's degree in Public Administration from the Bush School of Government. This course ties together both my theoretical knowledge and practical experience in a dynamic, practical and applicable way.

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Students of this course will enjoy learning in a very practical way how to use this system to stay at the pulse of their daily operations and plan their short, medium and long term goals.  Use this course to take your organization to the next level!

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Who this course is for:

  • For profit and non-profit professionals seeking to expand their organizational success
  • Managers seeking to capture all vital business information through one system
  • Anyone who wants to move their vision to a series of purposeful actions.

Course content

5 sections • 27 lectures • 1h 33m total length

  • Preview07:13
  • What to look forward to in this class: Vision to Action Map
    02:40
  • Preview01:11
  • Preview03:26

  • Preview07:20
  • Customer Focus Perspective: Engaging Your Customers
    05:20
  • Demo: Identify your customers
    05:06
  • Internal Processes Perspective: Putting in place powerful systems
    05:47
  • Demo: Conduct a SWOT Analysis
    05:12
  • Learning and Knowledge Perspective
    04:39
  • Demo: How to conduct a skills audit
    03:13

  • Finances Perspective
    03:16
  • Pricing your Product: Supply and Demand Curves Overview
    02:52
  • Demo: What happens when we increase the price?
    03:51
  • Demo: What happens when we offer a discount?
    03:57
  • Demo: BCG Box
    04:49

  • Preview02:40
  • Demo: Craft a Mission
    01:53
  • Craft a Vision Statement
    01:20
  • Outline your Business Goals
    02:15
  • Demo: Pareto Effect
    03:45
  • Demo: Long Tail Effect
    01:43
  • Draft Your Strategy Map
    04:02
  • Define Your Key Performance Indicators (KPI's)
    02:33
  • Implement Your Action Plan
    03:01

  • More courses from Warren
    00:18
  • Connect with Warren!
    00:31

Instructor

Warren Chalklen, PhD
Education Innovator | 111,967 Students on Udemy
Warren Chalklen, PhD
  • 4.2 Instructor Rating
  • 6,633 Reviews
  • 141,929 Students
  • 29 Courses

Dr. Warren Chalklen is a passionate South African and education innovator who has taught over 111,967+ students across 182 countries using online and face to face platforms. He is obsessed with realizing a better world through building individual and organizational capacity in the fields of diversity, policy analysis, and data driven performance with softwares such as Excel, Salesforce and Balanced Scorecard tools. In his spare time he loves to travel and recently returned from a vacation in Cuba!


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