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BABOK Guide® Business Analysis

Name: BABOK Guide® Business Analysis
Rating: 4.7 (110 reviews)

Business Analysis in depth in an approachable and enjoyable way.

Created byFabrício Laguna

Last updated 1/2026

English

What you'll learn

Conduct a structured business analysis using globally recognized techniques to understand needs and design solutions that maximize value for all stakeholders.
Conduct meetings between customers and solution providers in search of optimal and clearly defined solutions.
This competence will leverage your career and differentiate you as a professional, making you recognized as a key part in solving problems.
This course will be the basis of your studies for a professional certification in Business Analysis from IIBA® (International Institute of Business Analysis).

Course content

11 sections • 47 lectures • 6h 47m total length

Opening4:32

The evolution of Business Analysis7:02
Explore the evolution of business analysis from software engineering to requirements engineering, and learn how defining needs and recommending solutions delivers value to stakeholders.
Illustration: The Sultan's project5:08
The projects genesis10:31
Projects translate organizational strategy into operations through planned, temporary initiatives with measurable business outcomes; align each project with strategic planning using objectives, indicators, and a clear charter.
Roles in solution development5:08
Illustration: Roles and responsibilities at the Health Center4:31
Who is a Business Analyst?2:38
A business analyst is anyone who practices business analysis and understands needs to find the best solution for the organization. The discipline, not the job title, creates value.
Video illustration: Who's to blame at Mrs Johnson's Garden?4:36
Project Management vs. Business Analysis4:56
Explains the difference between business analysis and project management using the BABOK and PMBOK, clarifying product scope versus project scope and each role's responsibilities to reduce conflicts.
Project Scope x Solution Scope

Who is the IIBA3:27
Discover how the IIBA, founded in 2003 in Canada, established the BABOK Guide as a global standard for business analysis, uniting professionals to create better outcomes through chapters worldwide.
IIBA Business Analysis Certifications8:48
Discover IIBA business analysis certifications from ECBA to CBAP, and learn how professional development hours, reference letters, and BABOK alignment validate your experience.
The BABOK Guide13:32
Business Analysis Perspectives8:16
Introduction to the Knowledge Areas of the BABOK Guide7:54
Explore how the BABOK Guide structures six knowledge areas, with strategy analysis at the heart delivering the most value for business analysis.

Core Concepts4:52
The core concepts can be used as a framework to understand any Business Analysis initiative. Use the attached template to structure your initiative on a single page using the concepts of BACCM as a framework.
You can give an overview in a single table, or analyze the same situation from the point of view of each stakeholder and compare the differences.
Definition of Business Analysis using the BACCM
Requirement and Design8:01
Explore how requirements and design represent needs and solutions in business analysis, using various models, prototypes, and elicitation to align perspectives across stakeholders.

Business Analysis Planning and Monitoring Tasks9:03
Plan and monitor business analysis activities by defining the approach, engaging stakeholders, establishing governance, managing information, and identifying performance improvements to enable continuous replanning.
Business Analysis Planning and Monitoring Tasks
Technique: Stakeholder Analysis16:50
Stakeholders Identification
Technique: RACI Matrix7:07
Learn the raci matrix, a technique to map responsibilities with r=responsible, a=accountable, c=consulted, and i=informed. Apply it to roles like sponsor, business analyst, and project manager to clarify accountability.
RACI Matrix of a Soccer Team
Technique: Item Tracking7:52

Elicitation and Collaboration Tasks6:58
Explore elicitation and collaboration by preparing, conducting, and confirming elicitation activities using techniques like interviews and surveys, while enabling stakeholder collaboration to uncover and articulate requirements.
Elicitation and Collaboration Tasks
Technique: Interview10:37
Master the interview as a structured elicitation technique that builds rapport between interviewer and interviewee to uncover business needs and foster collaboration.
Technique: Document Analysis11:37
Technique: Observation11:30
Observe activities where they occur to understand processes from an external, neutral perspective. Use passive or active observation, try role playing, and engage stakeholders to reveal gaps and improve requirements.
Technique: Brainstorming5:28
Brainstorming exercise
Technique: Prototyping10:41

Strategy Analysis Tasks6:45
Explore current state, define future state, assess risks, and define change strategy to identify the best investments and initiatives guiding the organization toward its goals.
Strategy Analysis Tasks
Technique: SWOT Analysis12:28
SWOT Analysis of Snow White and the seven dwarfs
Technique: Business Model Canvas10:47
Business Model Canvas of Joe's Popcorn Seller Cart
Technique: Acceptance and Evaluation Criteria11:49

Requirement Analysis and Design Definition Tasks9:37
Requirement analysis and design definition tasks model, verify, validate, and architect requirements to define solution options and recommend the best fit for stakeholders.
Requirement Analysis and Design Definition Tasks
Technique: Concept Modeling12:40
Illustration: Effective Communication7:16
Technique: Decision Modeling11:04
Decision modeling structures business logic into repeatable decisions that guide a pizza delivery process, including valid orders and price calculations, using business rules and the decision requirements diagram.
Illustration: Maria's chocolate candies6:42
Technique: User Story11:17
Write user stories to capture who needs the capability, what they need, and why, as small, estimable units of requirements that guide backlog and delivery.
Technique: Use Cases and Scenarios16:29

Solution Evaluation Tasks9:04
Master the solution evaluation tasks in the BABOK Guide for business analysis by measuring solution performance, analyzing performance measures, assessing limitations, assessing enterprise limitations, and recommending actions to increase value.
Solution Assessment Tasks
Technique: Metrics and Indicators12:35
Technique Illustration: Root Cause Analysis8:54
Technique: Decision Analysis6:55
Learn decision analysis to define problems, assess alternatives, evaluate value and risk, and choose the best option using decision logic, tables, and trees for repeatable business decisions.
Technique: Reviews10:30

Requirements Lifecycle Management Tasks12:19
Discover how requirements evolve from birth to deployment and beyond, using traceability, maintenance, versions, prioritization, impact assessment, and formal approvals to govern change.
Requirements Lifecycle Management Tasks
Illustration: Requirements Management5:19
Technique: Backlog Management11:46
Technique: Prioritization10:46
Prioritize requirements through grouping, ranking, budgeting, time boxing, or negotiation to balance added value, return on investment, risk, and alignment with strategy, guided by a transparent weighted matrix.

Requirements

To be able to follow this course, it is not necessary to be an experienced business analyst, but you must have a basic understanding of how a company works.
It is also recommended that you have knowledge of what a project is and the basics of project planning and control.

Description

Are you looking for a differentiator in your career?

“What everyone wants is a professional capable of clearly identifying problems and finding the best solutions to those problems. In other words, a good business analyst”.

Normally, BA learning is empirical, making mistakes several times until something works. It doesn't have to be that way. There is a Guide for the Business Analysis Body of Knowledge (BABOK® Guide) that can be used by professionals who practice Business Analysis. Practice in a conscious and organized manner can leverage your career and differentiate you in the work environment.

But the BABOK® Guide is hard reading. It's too abstract and there are no applied examples. That is why the Brazilian BA is here to solve your problems. He is an expert in presenting difficult ideas in an approachable and charming way.

This course is full of fun graphic illustrations and practical exercises with the instructor's answers so you can learn by doing. In the end, you will be prepared to conduct a structured business analysis using globally recognized techniques to understand needs and design solutions that maximize value for all your customers.

It will be the basis of your studies to obtain one of the Core professional certifications in Business Analysis from IIBA® (ECBA, CCBA, or CBAP).

If you are still a professional at the beginning of your career and would like to become a Business Analyst, this course will guide you to avoid a lot of suffering to learn “the easy path”.

If you are already a senior and quite experienced professional, this course will help you organize your knowledge and experiences by placing a certain formalism in your way of acting, helping you to work more consciously and effectively leaving you even more qualified to attend to your customers.

Finally, you will feel more secure and prepared to formally act as a business analyst or take a certification exam in Business Analysis.

* IIBA ®, BABOK ® Guide, and Business Analysis Body of Knowledge ® are registered trademarks owned by the International Institute of Business

** Music: Funny Song - Bensound .com

Who this course is for:

The target student of this course is the professional who already practices BA in his work, but perhaps in an unstructured way. He has already participated in projects that aim to improve business performance by creating new things (software, processes, rules, campaigns, training) or improving those that already exist, but he misses a structured approach to bridge the gap between the needs that originated the projects and the solutions that have been created. In these projects, after a lot of effort, days worked, money spent, stress and battle to deliver the result, it seems that "this was not exactly what the client wanted".
This professional in many companies is hired and allocated with the formal role of Business Analyst. But the simple name of the position described on the badge does not give him the necessary skills to act effectively. Training is needed.
Business Analysis is certainly also a key differentiator for Business Consultants, Project Managers, Process Analysts, Quality Analysts, Systems Analysts, Requirements Analysts, Engineers, Corporate Architects, Software Architects, Programmers, and many other professions that can benefit from a different look at the businesses they are serving.
If you are still a professional at the beginning of your career and would like to become a Business Analyst, you can take advantage of this course to guide you in your career avoiding that you have to go through a lot of suffering to learn “the right path”.
If you are already a senior professional with a lot of practical experience, but little theoretical instruction, this course will help you organize your knowledge and experiences by placing a certain formalism in your way of acting, helping you to work more consciously and effectively, even better able to serve your customers.

BABOK Guide® Business Analysis

What you'll learn

Explore related topics

Course content

Opening Section1 lecture • 5min

What is Business Analysis?8 lectures • 45min

The IIBA (International Institute of Business Analysis) and the BABOK Guide5 lectures • 42min

BACCM - Business Analysis Core Concepts Model2 lectures • 13min

Business Analysis Planning and Monitoring4 lectures • 41min

Elicitation and Collaboration6 lectures • 57min

Strategy Analysis4 lectures • 42min

Requirement Analysis and Design Definition7 lectures • 1hr 15min

Solution Evaluation5 lectures • 48min

Requirements Lifecycle Management4 lectures • 40min

Requirements

Description

Who this course is for: