Aviation: Customer Service In Airline Industry

Name: Aviation: Customer Service In Airline Industry
Brand: Udemy
SKU: course:1687770
Rating: 4.2 (68 reviews)

Departure: Check-In & Boarding

148 students enrolled

Last updated 6/2018

English

$34.99 $49.99 30% off

5 hours left at this price!

30-Day Money-Back Guarantee

Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

What you'll learn

Understand how airlines and airports operate in relation to the provision of customer|passenger services.
Learn about customer|passenger and baggage check-in and boarding procedures.
Improve your customer service skills to increase customers loyalty and sales performance.
Obtain the skills you need in order to get successfully hired by the lead companies in the aviation industry.
Aviation General, Codes and Abbreviations, Airline Terminology, Travel Documentation, Baggage Handling.
Knowledge of the Customer | Passenger Service Agent role, duties coupled with Aviation terminology and procedures.

Requirements

Description

Turn your love of aviation into a rewarding, profitable, and fun career!

Airports can be interesting and rewarding places to work.

There are many opportunities available for you to pursue, and not only as a pilot.

The air industry is a large employer that offers many different types of jobs and careers.

Help lead flight into the future with a career in aviation!

Who this course is for:

Are you working as Check-In Agent, Ticketing/Sales Agent or at the airport infrastructure and have to deal with customers | passengers on a daily routine?
Do you want your chance to place your best foot forward and really wow your potential employer?
Do you care for your professional development which can help you advance in your career in aviation?
Do you want to join the thrilling aviation world and have your input in making people smile?
If you answered "YES" to even one of the above questions, then this is the right place for you to start!