Aviation: Customer Service In Airline Industry

Name: Aviation: Customer Service In Airline Industry
Rating: 4.3 (152 reviews)

Departure: Check-In & Boarding

Last updated 6/2018

English

What you'll learn

Understand how airlines and airports operate in relation to the provision of customer|passenger services.
Learn about customer|passenger and baggage check-in and boarding procedures.
Improve your customer service skills to increase customers loyalty and sales performance.
Obtain the skills you need in order to get successfully hired by the lead companies in the aviation industry.
Aviation General, Codes and Abbreviations, Airline Terminology, Travel Documentation, Baggage Handling.
Knowledge of the Customer | Passenger Service Agent role, duties coupled with Aviation terminology and procedures.

3 sections • 15 lectures • 31m total length

Turn your love of aviation into a rewarding, profitable, and fun career!

Airports can be interesting and rewarding places to work.

There are many opportunities available for you to pursue, and not only as a pilot.

The air industry is a large employer that offers many different types of jobs and careers.

Help lead flight into the future with a career in aviation!

Are you working as Check-In Agent, Ticketing/Sales Agent or at the airport infrastructure and have to deal with customers | passengers on a daily routine?
Do you want your chance to place your best foot forward and really wow your potential employer?
Do you care for your professional development which can help you advance in your career in aviation?
Do you want to join the thrilling aviation world and have your input in making people smile?
If you answered "YES" to even one of the above questions, then this is the right place for you to start!