

Avaya Aura Core Components Implement refers to the specialized skills required to deploy and integrate the foundational components of the Avaya Aura® communication platform. Avaya Aura is a session‑based, software‑centric architecture that delivers unified communications, collaboration, and contact center capabilities across on‑premises, hybrid, and cloud environments. The implementation professional is responsible for installing, configuring, and integrating the core components: Session Manager, System Manager, Communication Manager, and Media Servers. Their work ensures that the enterprise telephony and unified communications environment is robust, scalable, and ready to support advanced applications.
A primary responsibility is the installation and configuration of Avaya System Manager (SMGR), which serves as the central management and administration point for the Avaya Aura infrastructure. The implementer installs SMGR on the required server hardware or virtual environment, sets up its database, and configures the initial organization structure, security domains, and user authentication (often integrated with Active Directory). They then install and configure Avaya Session Manager (SM), which provides session control, routing, and policy management for voice, video, and other real‑time communications. The implementer defines SIP domains, routing policies, and trunking rules that govern how calls are handled.
Another core component is Avaya Communication Manager (CM), the feature‑rich telephony software that provides call processing, station management, and integration with endpoints. The implementer installs CM, often in a high‑availability pair with a second CM instance, and configures its core parameters: dial plans, station profiles, trunk groups, and feature access codes. They integrate CM with Session Manager via SIP trunks, ensuring that the call control layer and session management layer work together seamlessly. They also configure media resources—such as conference bridges, announcement servers, and music on hold—that are required for enterprise communications.
The implementation professional also manages the integration with endpoints and gateways. They set up IP phones, softphones, and other endpoints using System Manager’s endpoint management capabilities, often automating the process using device profiles. They configure survivability mechanisms such as Local Survivability (LS) and Survivable Remote Gateway (SRG) to ensure that branch sites maintain telephony functionality during WAN outages. They also integrate Session Border Controllers (SBCs) to securely connect the Avaya Aura environment with external SIP trunks, remote users, or cloud‑based services.
Finally, the implementer performs comprehensive testing and validation. They test call flows across all components—internal calls, external calls, transfers, conferences, and voicemail—to ensure the system functions as designed. They verify that routing policies in Session Manager correctly direct calls based on caller location, time of day, and other criteria. They also validate high‑availability configurations by simulating component failures and confirming that services fail over without disruption. After a successful implementation, they document the configuration and provide a knowledge transfer to the operations team. By mastering the deployment of Avaya Aura core components, they lay the foundation for a resilient, scalable, and feature‑rich unified communications environment.