
So what is an Avatar?
An Avatar is a fictitious representation of who your perfect customer is. Instead of targeting an audience based on demographics, we target an Avatar based on objections, challenges, pain points, and needs. Crafting your Avatar will allow you to identify how, when, and where you are going to communicate with them to present your product or service. But defining an Avatar, and identifying their challenges and pain points was not enough, there is something missing that most companies fail to target.
There had to be another ingredient that made the whole Avatar concept click. And that is Empathy. So I put together Avatar and Empathy and coined the word Avathy.
Now, Avathy is the process of decoding and understanding who your optimal client is, so you can clearly craft your story and deliver the perfect message to an eager and willing buyer. Now, this course will empower you to sell and promote your product or services with extreme precision through a step-by-step process that will identify your optimal selling audience.
Marty’s Day:
It is only 6:30 am when the alarm sounded, and I crawled out of the bed, and zombie walked to my kitchen to put the coffee machine. After my usual trip to the bathroom to brush my teeth, I looked for my favorite coffee mug. For some reason, it was not on the shelf, so I looked for it inside the dishwasher and found it dirty. I hate when that happens, so I went ahead and washed and poured my coffee and sat by the window side. It was a great early morning in Miami; I am lucky to live on the 15th floor of a beautiful beachfront building.
My wife and kids are still sleeping, and I usually leave before the chaos starts, so I can be home earlier and spend time with my kids.
After admiring the view and finishing my coffee, I grabbed my gym clothes and my gym bag that I had previously gotten ready with my work cloth and got on the elevator. At that time, I usually bump into Sue in the elevator with her Jack Russell named Link on her way for a walk, but today I did not see her.
Once in the parking lot, I got in my convertible red Mustang, removed the top, and headed to my gym. I picked a gym close to my office to avoid the deadly traffic jams Miami has, but at 7 am, the highway is still good. It usually takes me around 20 minutes to get there, and I take advantage of that time to listen to a Podcast or some audiobook on Audible. Today I was listening to an Audiobook called Objections by Jeb Blount, an excellent book about avoiding objections.
As I arrived at the gym, I parked in my usual spot and waved to the front desk, and got ready to do my workout. Today I had a personal class with my trainer Tessa. Usually, these days are brutal since she takes me to the extreme. I love being fit; I release so much stress and gets me super hyped for the rest of the day.
After going through numerous workouts and sweating like crazy, I finally got my protein shake out in the locker room and enjoyed my well-deserved rest while I showered with freezing cold water. Cold water is so good for circulation, and also it wakes you up like crazy!
As I leave the gym, I start to check my emails to see if there is anything urgent, 8:30, and I already have my emails swamped with stuff, I get on my car and drive to the office and start my typical day.
The first hour I check emails and answer all the critical issues before I jump into my first meeting with my team. I own an agency dedicated to digital marketing, so we craft strategies to increase brand awareness, increase sales, and communicate with prospects and clients. We work with many industries and have a good portfolio of clients.
You know what the problem is, there is so much stuff out there and so many changes that it is hard for me and my tech and sales team to keep up with all the new trends. My first meeting is usually to have some status on our projects and anything that needs to be addressed.
At around 11, we usually have another meeting to see new trends and analyze data and results to improve our services and provide more value to our clients.
They are intense; you see, everyone has an opinion, but like Edward Demming says: “Without data, you are just another person with an opinion” So I try to understand and work with the team to see the best solution and how to implement it.
I sincerely wish there was some kind of company that can train them and me into what is coming next. We spend too much time researching and analyzing trends and new possible paid media for our clients, but I am going to need to open a new whole department for this in the company, and that is going to cost me a lot of money. So far, we are doing sort of speak manually, but it is tiresome.
Once we finish, this meeting is off to a lunch meeting. I try to network as much as I can, I got inspired by a book I loved to read some years go that was called Never Eat Alone by Keith Ferrazzi; always eat with a potential client, contact, or friend, but never eat alone.
It was a great lunch before heading back to the office and doing a couple of phone calls, check my LinkedIn account to see who to contact tomorrow and network as much as I can, and confirm my attendance at some marketing events. I do spend time researching any new technology and consistently read most of the newsletters I get. I was looking at Virtual Reality and saw incredible things coming out, so I like to keep informed to see if there is a possible advertising value there.
E-games are impressive now, so that is a task I am assigning to one of my team members to study the industry to see how we can leverage all the loyal fans to our client's brands.
One more meeting before I head out the door today includes a small summary of what we got done and what needs to get done tomorrow. It is almost 6 pm, and I am already feeling the stress of today. I wish I could get home earlier, but there is so much work to get done that sometimes the earliest I get back home is 8 pm.
Now that we finished the final meeting and leave, I see that it is 7:15 and got another 35 minutes of commute with the traffic to get home. Usually, I take advantage of that time and listen to some podcasts or audiobooks, sometimes if possible, I talk to clients or team members so we can discuss while we are all stuck in traffic things we could not go over during the day.
So it is almost 8 pm, and I walk through my door. My kids come running and say hi; they are already in their pajamas, and my wife has already given them dinner. She is also tired, she has an e-commerce site, and is always hooked on the computer, she has more flexibility since she works from home and her business can run on its own in the afternoons. She decided to open her e-commerce site when we had our first kid, so she could have more time and freedom.
Sometimes I feel I miss out on a lot of things just to make money. I need to simplify my business and automate it somehow. By 8:45, my kids are in bed, I have dinner with my wife, and while we sip on a glass of red Spanish Rioja Wine, we talk and share stories about our day. By 10 pm, I am getting ready for bed.
Pijama, a bottle of water on my night table, brush my teeth, tuck my kids in, even though they are sleeping, I love to see them there lying on their beds, free of worries and peaceful. I grab a book and try to fall asleep reading, and as I do, I look forward to a brand-new day tomorrow.
If you are looking to start your business, increase sales, promote a new product, or improve your overall brand awareness, before you do any of that, consider asking yourself this question: DO YOU KNOW WHO YOU ARE SELLING TO?
In order for your product or service to resonate and stick in the mind of your customer, you need to know who you are selling to. Decoding your buyers' persona DNA is a comprehensive, hands-on online course where you will be able to:
- Build your buyer persona (AKA: AVATAR)
- Define their pain points and challenges
- Understand their values and goals
- Map out their objections and decision-making role in the buying process
- Where they are more susceptible to consume your product
- The most appropriate channels to communicate with them
- The value exchange needed to facilitate a sale
Humans love stories and the best sales pages or sales strategies are based on a story that captivates you. Stories should resonate with your audience, but how can that happen if you are not able to know who you are having the conversation with?
Are you struggling with sales?
Are you struggling with converting new clients or reaching the right audience?
I am sure you think your product is a great fit for most of the market, but the reality is that it is not, It is a great fit to many, but you need to understand who they are and where they will engage with your product or service before you even decide to target them.
Maybe your vision is not attractive, your price point is the problem, the text on the header, the cover page of your landing page, the design of the ad, you can blame it on any of these or other factors. But the fact is that none of that matters.
To sell you need to know. Know who your clients are, know what they like, what they need, their pain points, you need to understand what makes them tick, what makes them become raving fans.
You need to decode your buyer persona's DNA.
Only when you do that you will understand how to improve your message, where to promote, what the promise of your product or service is, you will connect, and when you connect you sell.
You can not pretend to target everyone and talk to everyone in case someone buys, that strategy will leave you with low engagement and poor conversion rates, loss of money, and time.
So let's get started building and identifying your buyer persona together and make your product or service reach a whole new level of sales!
It's time to spend less money and time, and sell more!
See you inside!
Germán Coppola