Automated Test Framework : ServiceNow

Learn to use the open a new form step under form category to open an incident form in default, self-service, and agent workspace views, and copy or modify test cases.

Demonstrate opening an existing form record in ServiceNow, with two scenarios: a previously submitted incident and one from the incident table, using the open existing record workflow.

Apply variable value validation and variable state validation to service catalog forms, validating visible, not visible, and mandatory fields on a record producer and form submissions.

Learn how to set catalog item quantity, add items to the cart, validate prices, submit catalog orders, and verify successful test results in ServiceNow's automated test framework.

Demonstrates how to use step search to find a catalog item in the server category, and validate visibility for a specific user through impersonation in portal and classic views.

Explore how the application navigator verifies menu and module visibility, navigates to create new or open records, and validates incidents, problems, and assets for an ideal ITIL user.

Open a catalog item in the service portal and submit it. Impersonate an end user and validate submission, including mandatory fields or the cannot order catalog item scenario.

Learn to validate variable values and states, set variable values, and add catalog items to the shopping cart within ServiceNow's automated test framework, including visibility, read-only, and mandatory field validations.

Learn to work with multi-row variable sets in catalog items, add rows, set variable values, save rows, set catalog item quantity, and place an order.

Create and manage schedules in ServiceNow to run a suite at set times with conditional execution and watch lists. Choose browsers, versions, and operating systems, and receive results by email.