Udemy Business

Teach on Udemy

Turn what you know into an opportunity and reach millions around the world.

Learn More

Your cart is empty.

Keep shopping

Automated Test Framework : ServiceNow

Name: Automated Test Framework : ServiceNow
Rating: 4.4 (1436 reviews)

Automated Test Framework

Created bySushma Pinapati

Last updated 12/2025

English

German [Auto],English [Auto],

What you'll learn

Automation testing of Servicenow Applications
ATF servicenow

Course content

17 sections • 62 lectures • 10h 23m total length

Overview of Automated Test Framework3:24
Automated Test Framework (ATF)

ATF is a platform-wide, global feature of ServiceNow.
Automated Test Framework focuses to automate most of the manual testing as much as possible.
Creation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge.
ATF helps in reducing the manual efforts in test execution.
Test execution can be scheduled to be run on a specified time frame with minimal manual intervention.
Scheduled Test results are shared by email to respective recipients.

Creation of Developer Instance7:48
Automated Test Framework (ATF)

ü
üATF is a platform-wide, global feature of ServiceNow.
üAutomated Test Framework focuses to automate most of the manual testing as much as possible.
üCreation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge.
üATF helps in reducing the manual efforts in test execution.
üTest execution can be scheduled to be run on a specified time frame with minimal manual intervention.
üScheduled Test results are shared by email to respective recipients.

Types Of Step Configurations5:57
Category : Form : Open a Form6:52
Learn to use the open a new form step under form category to open an incident form in default, self-service, and agent workspace views, and copy or modify test cases.
Form - Open a new Form Quiz
Category : Form : Open an existing form10:26
Form - Open an existing form quiz
Category : Form : Set Field Values9:24
Form - Set field values Quiz
Category : Form : Field Values Validation6:53
Form - Field values Validation Quiz
Category : Form : Field State Validation6:26
Form - Field State Validation Quiz
Category : Form : UI Action Visibility7:03
Category : Form : Add Attachments to the Form7:55
Category : Form : Click on UI Action & Submit the form13:38
Form - UI Action Visibility Quiz
Category : Service Catalog : Open a Catalog Item3:18
Category : Service Catalog : Open a Record Producer2:11
Category : Service Catalog - Set Variable values4:07
Category : Service Catalog : Variable Value & State Validation8:54
Apply variable value validation and variable state validation to service catalog forms, validating visible, not visible, and mandatory fields on a record producer and form submissions.
Category : Service Catalog : Set, add & order4:31
Learn how to set catalog item quantity, add items to the cart, validate prices, submit catalog orders, and verify successful test results in ServiceNow's automated test framework.
Category : Service Catalog : Submit the record producer2:11
Service Catalog Quiz
Category : Server : Create a User & Impersonate8:08
Category : Server : Record insert10:02
Category : Server : Record Update11:43
Category : Server : Record query, validate & Delete19:31
Category : Server : Search for catalog item7:37
Category : Server : Checkout cart & add attachments7:25
Server Quiz
Category : Application Navigator10:22
Application Navigator Quiz
Category : SP : Open & Submit a catalog item5:49
Open a catalog item in the service portal and submit it. Impersonate an end user and validate submission, including mandatory fields or the cannot order catalog item scenario.
Category : SP : Open, Set values & submit the RP6:14
Category : SP : Validate Variable values, State & add item to shopping cart11:25
Learn to validate variable values and states, set variable values, and add catalog items to the shopping cart within ServiceNow's automated test framework, including visibility, read-only, and mandatory field validations.
Category : SP : multi row & set Quantity10:23
Learn to work with multi-row variable sets in catalog items, add rows, set variable values, save rows, set catalog item quantity, and place an order.
Category : SP : Order Guide15:16
Service Catalog in Service Portal Quiz
Category : Custom UI16:07
Custom UI Quiz
Category : Reporting2:27
Category : Responsive Dashboards4:00
Reporting & Responsive Dashboards
Category : L & RL : Validate related list visibility5:14
Category : L & RL : Apply a Filter9:43
Category : L & RL : Validate record visibility in a list8:48
Category : L & RL : Open a record from the List8:08
Category : L & RL : UI Action10:13
List and Related List Quiz
Category : Email : Generate Inbound Email, Reply Email & Random String22:32
https://community.servicenow.com/community?id=community_article&sys_id=b1c9d1331b13b810c552c8031d4bcb9b
Category : Email : Validate Outbound email generated by Notification5:10
https://community.servicenow.com/community?id=community_article&sys_id=b1c9d1331b13b810c552c8031d4bcb9b
Category : Email : Validate Outbound Email generated by Flow7:22
https://community.servicenow.com/community?id=community_article&sys_id=b1c9d1331b13b810c552c8031d4bcb9b
Category : Email : Validate Outbound Email9:25
https://community.servicenow.com/community?id=community_article&sys_id=b1c9d1331b13b810c552c8031d4bcb9b
Email Quiz
Category : Forms in Service Portal12:59

Requirements

Developer Instance

Description

ATF is a platform-wide, global feature of ServiceNow.

Automated Test Framework focuses to automate most of the manual testing as much as possible.

Creation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge.

ATF helps in reducing the manual efforts in test execution.

Test execution can be scheduled to be run on a specified time frame with minimal manual intervention.

Scheduled Test results are shared by email to respective recipients.

Course Outcome :

Overview of ServiceNow ATF

Test Suite
Tests
Test Steps/Step Configuration
Test Templates
Test Schedules

Step Configurations

Forms
Forms in Service Portal
Application Navigator
Service Catalog in Service Portal
Custom UI
List and Related Lists
Service Catalog
Responsive Dashboards
Server
Reporting

Manual Page Inspector

Parameterized Testing

Mutually exclusive Tests

Parallel Testing

Copy of Test Case & Test Suite

Creation of Custom step Configuration

Quick Start Tests

Data Retention Policy

Application Areas

Real Time Use Cases

Who this course is for:

Servicenow QA professionals

Automated Test Framework : ServiceNow

What you'll learn

Explore related topics

Course content

Overview of Automated Test Framework1 lecture • 3min

Key Components of Automated Test Framework1 lecture • 9min

Creation of Developer Instance1 lecture • 8min

Enabling of Test Case & Suite Execution & Form layout Test Case1 lecture • 11min

Step Configurations40 lectures • 5hr 46min

Test templates1 lecture • 8min

Creation of Test Suites1 lecture • 10min

Test Schedules1 lecture • 11min

Parameterized Test1 lecture • 31min

Parallel Testing1 lecture • 2min

Requirements

Description

Who this course is for: