Assertiveness- For powerful personality
What you'll learn
- Never be overlooked or dominated by others
- Gaining high self esteem
- Rules to communicate without hurting others
- Getting work done without being rude
Requirements
- Ability to read and understand English
Description
Course consists of 5 videos & 5 quizzes which will take you through a process of mastering assertiveness.
Course Language is English
The videos have been kept small in size and each video is followed by MCQ`s.
There is a total 17 minutes of video content distributed into 5 videos.
Following topics are covered in the course video and the assessments:
1) Aggressive communication- categorization, advantages & disadvantages
2) Passive/Submissive communication-categorization, advantages & disadvantages
3) Assertive Communication- categorization, advantages & disadvantages
4) Golden rule of assertiveness
5) Rules to practice assertiveness
Few examples from healthcare and personal lives have been used to explain the strategies. The learning could be implemented in all challenging interactions wherein being assetive is crucial.
The course could be used by individuals or HR professionals to train their teams.
Whether it`s a personal interaction or professional one, the rules of assertiveness are applicable everywhere.
Professionally, it`s best applicable in jobs/businesses wherein there are frequent customer interactions.
Sales and service jobs like receptions, doctors, nurses, car dealerships, retail outlets etc
Teachers, students, lawyers, engineers and consultants could benefit equally from this course.
The course covers techniques to be assertive in all life interactions
The correct approach to go through the course-
Watch the course video and take down notes. Go through the MCQ`s based upon the learning.
On course completion you`ll be able to answer questions like:
What is assertive communication?
What are the advantages and disadvantages of being assertive?
How to handle tricky situations when people try to be rude to us?
What is the Golden rule of assertiveness
What are the tips and rules to use assertiveness in day to day life?
Who this course is for:
- Working professionals and students who wish to gain high self esteem through communication
Instructor
- 4.5 Instructor Rating
- 464 Reviews
- 6,495 Students
- 17 Courses
A prominent Business Coach, Vineet Sharma has worked with over 150 MNC`s. Coached more than 100000 people. Rich experience of over 15 years. Strong communication & presentation skills, ability to create effective content and then deliver it to client`s requirements make him one of the most sought out coaches in the world.
He regularly coaches leaders on areas of business structuring and personal effectiveness.
Other areas of expertise:
Emotional Intelligence
Listening skills
POSH(Prevention of sexual harassment) at work place
Gender Sensitization
Interpersonal Skills
Selling Skills
Motivational Skills
Presentation Skills
Public Speaking
Confidence Building
Assertive Skills
Customer Service
Business Etiquette & Communication
Time & Stress Management
Team Building
Personal & Managerial Effectiveness
Negotiation Skills
Problem Solving & Decision making
Effective Business and E-mail writing
Handling Internal Customers