
Assertiveness at the workplace is a vital communication skill that allows you to effectively manage challenging situations, regardless of the office politics and difficult personalities.
In our fast- moving world, more and more people find it difficult to admit to their fallibility. They believe it would denude them, expose their defects, and therefore make it more painful and laborious in their strive for success and recognition.
The voice is a tool for communication. If used properly, it will attract people’s attention. However, if misused, it may repel others and you will be ignored. During the listening process, people try to decode the verbal message that is being sent to their ears.
One of the side effects of our professional life is that we encounter obstacles from time to time. We may not have influence on these drawbacks, but we can decide how to react to them.
The comfort zone is a state in which you feel secure. You accept what you have and even if there are certain things you would love to change, you remain passive because changes mean collaborating with the unknown.
Being assertive does not mean that you will always succeed in getting what you want and that others will always be obliging.
When you walk into your boss’s office with your pitch, you also need to be prepared to react in the case of a negative outcome.
Managers who lack assertiveness may refrain from giving constructive feedback to their subordinates. Even though their intention is to improve the performance of their employees, they are afraid that it would annoy them, destroy the relationship and demotivate the workers.
The key to assertiveness lies in the way you are dressed for work. Before leaving your home, make sure you look neat and tidy and your attire is suitable and in accordance with your professional environment.
In order to boost your assertiveness, it is important to show people that you are open, sincere and willing to collaborate.
There is one more important body language that should be taken into consideration when trying to assert yourself during the interaction. It is the body angle.
A few years ago I was managing a worker who had the tendency to forget about important tasks during tight periods.
Even though you tell someone politely at work that you are unable to fulfill their request, they will keep insisting until you give in...
A friend of mine noticed that one of his employees was having difficulty to concentrate at work...
One of your workers has failed to submit his work two times in a row over the past few weeks...
When patients have to wait too long to see the doctor, some of them become irritated and may criticize the administrators, nurses and doctors...
Let me tell you what happened to a student of mine, a sales director, when calling on a customer.
A colleague of yours has submitted his work and you realize that a few things are missing...
In this video I will share with you a true story of a software developer, John, who had the tendency to be unpunctual for the daily standup online meetings.
Free eBook: Assertiveness Mastery - Boost Your Confidence & Self-Esteem by Dr. Roy Naraine
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Many people think that being assertive is only linked to saying "No". That is not true.
The truth is that assertiveness is actually the ability to behave and communicate with others in a strong and confident way. This is why it's so important for you to be assertive at work.
In this course I will teach you how to assert your position by venturing into the unknown and making use of opportunities at work.
You will learn how to capture people’s attention and convey your point of view by using the right verbal and non-verbal communication.
I will show you how to provide feedback to others properly and how to react to nasty criticism, without losing your self-confidence and self-control.
And more!
Remember, there is no risk involved. Watch our free preview videos and confirm that this is the course for you.
Thank you and see you in the first section.