What you'll learn
- Understanding your own communication style and that of others
- The power of nonverbal communication
- Dealing with different types of people and different communication styles
- Giving and receiving feedback
- Communicating in an assertive way
- How to convey a difficult message
- How to have more impact on others
- Communicate in an emotionally intelligent way
- No specific requirements
Communication skills play an important part in determining an individual’s work effectiveness and career success. Good communication skills are vital to strengthen relationships, eliminate costly misunderstandings, motivate employees and foster team work.
Unfortunately, many people never learned effective ways of communicating with others. Good communication does not come naturally for most people. Learning how to communicate in an open and healthy way is an essential component to growth and success.
Communicating is something we do all the time. Talking, listening, interacting, it all seems so simple. But is it? Efficient communication does not happen without effort. In this practical communication course you will learn the most important skills and tips about effective communication, how to effectively convey your message, use the right communication style and build sustainable contact with others.
Your communications with others will be more professional and more effective, by using targeted communication: observing, listening and speaking. You will learn how to:
Better understand others
Communicate in a convincing and confident way
Convey your message with impact
Get things done easier by others
This course is also strongly recommended for anyone wishing to communicate with clients, external partners, colleagues or teams in a convincing and respectful way. Your interactions with others will be more professional and more effective, by using targeted communication.
Who this course is for:
- This course is designed for anyone who wants to strengthen or expand essential skills in communication.
We believe that through training and coaching, anyone can be an expert in their profession or field. Our trainers are dedicated experts who share their passion and experience allowing others to grow professionally, obtain better results and successfully reach their goals. Developing your talent is our passion.
The 3 unique assets of Expert Academy
1. Proven expertise
Our trainers are all experts in their field. Many work as senior advisers and consultants. They are experienced and passionate communication professionals, media specialists and management consultants who want their share their knowledge and experience with others. Our trainers and coaches also continually invest in their own development so they can apply the latest methodology and techniques in their training programs.
We are experts in the field of presentation techniques and more specifically the professional use of PowerPoint. Our trainers are professional presenters and keynote speakers, who just love being on stage but what they probably love most is helping you succeed in your next presentation.
2. Focused and powerful training
Time is precious, especially in the business world. Therefore our training programs are concise and powerful, so your busy agenda is not compromised. Expert Academy offers full day training, but you can also opt for a half day personal coaching at the time that suits you best. Our trainers gladly accommodate to your schedule.
The main benefit of our training method is its use of real-life situations and exercise. This approach provides the student with a practical learning experience than can immediately be applied to real life situations.
Companies we have worked for:
DHL, Toyota, SONY, British American Tobacco, Opel, Procter&Gamble, Umicore, McBride, PriceWaterhouseCoopers, Braun, Masterfood, Straumann, Philip Morris, BMW, Coca Cola, Brussels Airlines, Nintendo, American Express, BMS, Merck Group
"My goal was to overcome my fear of public speaking and to learn techniques to speak with more confidence. This was one of the best trainings I have recently followed. "
(Staff Responsible Benelux Economic Union)
,, I wanted to get more confident during my presentations, and my expectations after the training were perfectly redeemed. I learned how to build eye contact with the audience and also how to give my presentations more impact. '
(CEO Master Tours)