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Assertive Communication Skills Masterclass

Name: Assertive Communication Skills Masterclass
Rating: 4.6 (18167 reviews)

Assertive Communication Skills for Business & Social Life. Speak Confidently. Set Boundaries. Difficult conversations.

Bestseller

Created byKara Ronin

Last updated 4/2026

English

What you'll learn

How to be more assertive at work and in life!
Understand your natural communication style and know if you're assertive or not.
Overcome your fears and limiting beliefs about being assertive.
Move from being a passive communicator to a confident, assertive communicator.
Say “no” and establish boundaries without feeling guilty.
Make clear requests to your team members, friends and family.
Disagree assertively and know how to react when somebody disagrees with you.
Speak confidently and become visible in group situations.
Be an engaging conversation partner in one-on-one conversations.
Honestly and confidently express what you think, feel and want without holding back.
Learn body language to support your assertive verbal message.
Deal with difficult situations with ease.

Course content

9 sections • 52 lectures • 3h 23m total length

Introduction5:21
You will learn about the topics covered in all seven sections of this course, coaching worksheets that you need to complete and how your communication will have changed by the end of this course.
What Is Passive, Passive-Aggressive, Aggressive and Assertive Communication?9:30
You will learn about the four styles of communication: passive, passive-aggressive, aggressive and assertive. You will understand the giveaway signs of each communication style so you can better analyse your own communication style and the communication style of others.
Why You Need to Be Assertive5:48
In this video, you will learn why being assertive is important in business and in your social life. You will also learn about the negative consequences of the other three communication styles (passive, passive-aggressive, and aggressive).
How Assertive Are You?1:14
You will get an explanation about the Assertiveness Questionnaire (attached to Lecture 4) so you can identify how assertive you currently are with your communication.
Coaching Worksheet #1: Identify When and with Whom You Should Be More Assertive3:44
You will get an explanation on how to complete Coaching Worksheet #1 (attached to Lecture 5) so you can identify situations, people and conversations in which you should be more assertive.
Section 1 Quiz

Introduction to Section 20:45
You will learn about the topics covered in Section 2 of this video course. These topics are all related to your fears or limiting beliefs that stop you from communicating assertively.
How Limiting Beliefs Can Be Damaging5:43
You will learn about the consequences of not communicating assertively and why the fear or limiting belief about speaking assertively can be damaging. There is a downloadable pdf for this lecture.
Limiting Belief #1: Fear of Saying the Wrong Thing5:35
In this video, I dive deeper into the fear of saying the wrong thing in business situations and social conversations. I will help you understand this fear in a deeper way, its consequences, and I share strategies so you can start to overcome it.
Limiting Belief #2: Fear Others Will Discover How Little You Know4:59
The fear that others will discover how little you know is the fear of being found out, Impostor Syndrome or self-doubt. In this video, I help you understand this fear more and share with you strategies so you can start to overcome it.
Limiting Belief #3: Fear of Hurting or Offending Others5:59
I talk about why it’s important for you to overcome the fear of hurting or offending others when communicating assertively. I also expand on why saying “no” to others is difficult and how it prevents you from setting boundaries. I finish the video by sharing strategies to help you overcome this limiting belief.
Limiting Belief #4: Fear That Somebody Will Challenge You5:59
In this video, I talk about the fear that somebody will challenge you and help you look at this fear using a scale of assertiveness. I also share strategies to help you overcome this fear.
Coaching Worksheet #2: Understand Your Limiting Beliefs3:29
You will get an explanation on how to complete Coaching Worksheet #2 (attached to Lecture 12) so you can start to understand and overcome your fears and limiting beliefs that stop you communicating assertively.
Section 2 Quiz

Introduction to Section 30:48
You will learn about the topics that are covered in Section 3. These topics are all about how you can become assertive and claim your talking space in group situations.
Understand the Dynamics of Group Conversations4:34
In this video, I talk about the dynamics of chaotic group conversations and I share four characteristics of group conversations so you can understand them better. When you understand how they work, you’ll feel more confident.
Be the First to Speak Up5:07
This video shares the first of three tips on how to be more assertive in group conversations. You will learn the benefit of being the first to speak up and how to do it in business meetings, social gatherings and general situations.
Jump Into a Chaotic Group Conversation3:41
This video shares the second of three tips on how to be more assertive in group conversations. You will learn how you can jump into a noisy, chaotic group conversation and get your voice heard.
Keep Your Talking Space5:54
This video shares the final tip on how to be more assertive in group conversations. You will learn how you can keep your talking space and stop people interrupting you in group conversations.
Coaching Worksheet #3: How to Prepare for Group Conversations6:24
You will get an explanation on how to complete Coaching Worksheet #3 (attached to Lecture 18). This coaching worksheet will help you dissect an upcoming group conversation you’re nervous about so you feel more prepared and confident speaking up in it.
Section 3 Quiz
Assignment: How would you assertively handle these group situations?

Introduction to Section 40:40
You will learn about the topics covered in Section 4 of this video course. These topics are all about how you can become assertive, more present and engaging in one-on-one conversations.
Understand the Dynamics of One-On-One Conversations5:31
In this video, I explain the dynamics of one-on-one conversations so you feel more comfortable and relaxed when you face them.
Get Agreement to Share Your Perspective on a Touchy Topic3:55
Many people hold back from expressing their thoughts and opinions on a touchy topic in one-on-one conversations. This video will help you express exactly what you think and feel without offending or hurting.
How to Hide Your Anxiety2:42
This video will help you hide your anxiety in one-on-one conversations so you can appear comfortable, confident and assertive to your conversation partner.
How to Be an Engaging Conversation Partner3:14
This video will teach you two strategies to be an engaging conversation partner so you can get the other person to talk (and take all the pressure off of you). It’s perfect for those who get anxious in one-on-one conversations.
Coaching Worksheet #4: How to Prepare for One-On-One Conversations2:10
You will get an explanation on how to complete Coaching Worksheet #4 (attached to Lecture 24). This coaching worksheet will help you dissect an upcoming one-on-one conversation so you can appear focused, engaged and assertive.
Section 4 Quiz

Introduction to Section 50:28
You will learn about the topics covered in Section 5 of this video course. These topics are all about making sure your body language supports your assertive verbal message.
Use Body Language That Is Congruent With Assertive Communication2:42
This video will help you understand the importance of making sure your verbal and nonverbal messages are congruent so your assertive verbal message has more impact.
Establish An Assertive Presence in Seven Seconds3:21
This video will help you establish an assertive presence in seven seconds. This is important because when you walk into a room full of people, the first impression you want them to have of you is that you’re confident and assertive.
Body Language Dos and Don’ts for Assertive Communication5:48
This video will take you through the body language gestures you should and shouldn’t use for assertive communication.
Coaching Worksheet #5: Correct Your Non-Assertive, Nonverbal Communication2:15
You will get an explanation on how to complete Coaching Worksheet #5 (attached to Lecture 29). This coaching worksheet will help you identify the non-assertive, nonverbal communication you use and replace it with assertive nonverbal communication.
Section 5 Quiz

Introduction to Section 60:41
You will learn about the topics covered in Section 6 of this video course. These topics are all about how to make your verbal communication assertive.
Why Expressing Your Feelings, Opinions and Wants is Important4:44
This video will help you understand why it’s important to openly and honestly share your feelings, opinions and wants in assertive communication.
Express Your Feelings4:52
In this video, you will learn how to express your emotions and feelings with my two-step process, plus I share a short conversation example.
Express Your Opinions7:04
This video will help you get a deeper understanding of opinions and why it’s hard for some people to express their opinion. I also share how you can express your opinion assertively with my three-step process.
Express Your Wants4:43
This video will help you express your wants so you come across as clear and direct, not vague and wishy-washy. I share with you my two-step process, a casual conversation example and mistakes you need to avoid.
Use “I” Instead of “You”6:09
In this lecture, you will learn about “I Statements” and how you can use an “I Statement” to sound more assertive.
Address People By Name3:15
In this video, you will learn why addressing somebody by their name will help you sound more assertive. You will also learn the two best places you should use somebody’s name when you speak.
Be Persistent and Repeat Your Key Message4:01
This video will teach you how to be persistent and repeat your key message so you can be more assertive. I also share with you a conversation example (downloadable transcript added to this video) so you can see this method in action.
Suggest a Workable Compromise3:18
In this video, you will learn the workable compromise technique that works well with difficult conversation partners. I also share a conversation example (downloadable transcript added to this video) so you can see this method in action.
Make Clear Requests5:15
You will learn three-steps to make your requests clear and assertive. This technique is useful for managers, parents, or anybody who needs to make requests of other people.
Say “No” to Establish Boundaries5:46
This video will teach you how to say “no” in a clear, assertive way when people are pushing your boundaries. I also share a personal story about how I said “no” in an intimidating situation.
Disagree Assertively6:59
This video will help you feel more confident disagreeing with people in conversations. You will learn why it’s important to disagree and the four steps on how to disagree assertively. I’ve included conversation examples so you can see this technique in action (downloadable transcript added to this video).
How to React When Somebody Disagrees With You5:31
In this video, you will learn how to react in a calm, assertive way when other people disagree with you. I’ve included a conversation example in this lecture to aid your learning.
Coaching Worksheet #6 - How to Move Your Assertive Communication Skills Forward3:56
You will get an explanation on how to complete Coaching Worksheet #6 (attached to Lecture 43). This coaching worksheet is the most important in this course and will help you reflect on how effective your assertive communication is and identify ways you can improve for the future.
How to Deal With People Who Are Aggressive Toward You0:51
How do you deal with people when they're aggressive toward you? What do you say? How do you react? I reveal an effective 5-step process in this lecture.
Section 6 Quiz
Assignment: How would you be assertive in these situations?

Summary and Final Message3:38
Congratulations! There are a number of important messages I leave with you in this video to help you on your journey to becoming more assertive in your communication.
How I Learned to Be Assertive and Stopped Being a Pushover3:40
This lecture describes part of my journey to becoming more assertive. It might be helpful for you to know you're not alone. And you'll pick up some extra tips and tricks.

Introduction to Course Updates 20261:13
In this video, you will learn what topics will be covered in the new course updates.
3 Steps to Be Assertive On-the-Spot in Unexpected Situations4:22
In this video, you will learn a 3-step structure to help you respond assertively on-the-spot. At the end of the video, I share a list of phrases to help you be more assertive.
How to Be Assertive On-The-Spot
Example 1: What to Say When Someone Interrupts You in a Business Meeting1:34
In this video, I share an example of how to be assertive when somebody interrupts you in a business meeting. You can also use this advice for social conversations. At the end of the video, I share a list of phrases you can use.
What to Say When Somebody Interrupts You in a Business Meeting
Example 2: What to Say When Someone Belittles or Talks Down to You1:53
In this video, I share an example of what to say when someone disrespects you or talks to you in an inappropriate way.
Example 3: What to Say When Someone Asks You an Inappropriate Question1:22

Requirements

Access to a computer to watch the videos
Printer to print out the coaching worksheets
A can-do attitude for personal and professional development

Description

NEW COURSE UPDATES 2026: I've added five new video lessons to this course to help you be assertive on-the-spot in unexpected situations. These updates cover topics such as:

A 3-step structure to be assertive on-the-spot
Go-to phrases to be assertive on-the-spot
3 Examples to be assertive in tricky business situations

- - -

The Assertive Communication Skills Masterclass remains the Bestselling Udemy course for learning how to be more assertive. There’s a reason why.

You CAN tell people what you truly think and feel, and you can set boundaries when you need to. You just need to learn how to communicate assertively to do it effectively.

Assertive communication is a critical skill for emerging leaders, new managers, and people who are more introverted in social situations.

When you know how to communicate assertively, you can say “no” without feeling guilty, set boundaries to protect your time, priorities and goals, articulate requests clearly and confidently, and deal with awkward situations with ease.

Imagine being able to lift the frustration, stress and anxiety you normally feel when you have to stand up for yourself. Imagine life without being a pushover because people respect the boundaries you have set. Imagine people looking at you as a strong, confident person.

All of this is possible and learning how to communicate assertively will help you achieve it.

I’m Kara Ronin, Best-Selling Udemy Instructor and a Udemy Instructor Partner. I established my business, Executive Impressions, in 2012 where I specialise in helping people develop their social skills in business, leadership skill, communication skill, and executive presence.

I’ve helped many of my in-person clients transform their communication and become more assertive, and I’m dedicated to helping you do the same in this video course.

With over 50K students who have already taken this course, here is the most common review I get: "When someone is able to describe situations you can relate to and the way it makes you feel and think it really relates to real life situations. This course does just that, I lost count of the number of times I thought to myself "oh yeah, that makes sense now" - Julian.

Assertive communication is not about being bossy. It’s about taking control of your communication and your life. It allows you to communicate clearly and honestly to people around you. This in turn helps you to come across as more authentic.

In this course, you will learn how to

be more assertive,
identify your natural communication style and break bad communication habits,
overcome your fears about being assertive and speaking up honestly,
get heard in chaotic group situations,
connect and engage in one-on-one conversations,
use body language to use to support your assertive message,
set boundaries and say “no” without feeling guilty,
express your feelings, opinions and wants honestly and clearly,
make clear requests with your friends, family and work colleagues,
better manage conflict and difficult conversations,
become more confident in your decision-making, and
make your job and life less stressful because you know how to protect your time, priorities and goals.

This course has a particular focus on helping passive communicators become more assertive. Having said that, this course will help all types of communicators (passive, passive-aggressive, and aggressive) to learn the fundamentals of assertiveness and help anyone become more assertive at work and at home.

What is included in this course:

You will not be alone on your journey to becoming more assertive. This 3-hour course not only includes 44 high-quality videos where I walk you through practical strategies that I use with my coaching clients. It also includes six coaching worksheets, a case study, quizzes, conversation transcripts and two assignments to help you move your assertive communication skills forward.

In summary, you’ll get

3.5 hours of video content
6 quizzes
6 coaching worksheets
Case study
Conversation transcripts
Two assignments

PLUS: A downloadable pdf blueprint to help you deal with people who are aggressive toward you

This course is known to be fun, engaging, and full of examples to help you be more assertive. I do regular revisions throughout the course (which students love) to help reinforce and solidify what you learn. And the coaching worksheets will help you reflect and improve on your communication style.

Assertive communication is a skill that will absolutely help you in your life. Learning how to communicate assertively has helped me immensely in my personal and business life, I know it can help you too.

When you know how to communicate assertively, you will finally be able to start living your life exactly the way you want. You’ll no longer allow other people to direct your life or force you into decisions because you don’t know how to say “no”.

This course will empower you to live your life on your terms. I’d be honoured if you join me on this journey.

What learners of this course have said:

"It is exactly what I was looking for. It is one of the most essential life skills that is required and needs to be revisited often." - Sahil
"Very clear and I loved that everything has examples." Osvaldo
"Very good course to take and a good review on how to be assertive and not aggressive in communication. Thank you for putting together this class." - Cheryl
"This help me reflect myself clearly and encourage me to be assertive." - A.W

Who this course is for:

New managers who need to be more assertive with their team.
Emerging leaders who want to communicate more clearly and confidently.
Passive communicators who want to speak more directly and honestly.
People who are fearful of saying "no" and setting boundaries.
People who are tired of being invisible or constantly interrupted in group situations.
People who are fearful of speaking up assertively and need to overcome their fears.
People going into a new job or team and want to establish assertive boundaries.
People who have difficulty protecting their time, priorities and goals.

Assertive Communication Skills Masterclass

What you'll learn

Explore related topics

Course content

INTRODUCTION TO ASSERTIVE COMMUNICATION5 lectures • 26min

CONQUER YOUR LIMITING BELIEFS THAT STOP YOU BEING ASSERTIVE7 lectures • 32min

BECOME ASSERTIVE IN GROUP SITUATIONS6 lectures • 26min

BECOME ASSERTIVE IN ONE-ON-ONE CONVERSATIONS6 lectures • 18min

NONVERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION5 lectures • 15min

VERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION15 lectures • 1hr 7min

THANK YOU2 lectures • 7min

BONUS LECTURE1 lecture • 1min

Course Updates 20265 lectures • 10min

Requirements

Description

Who this course is for: