Assertive Communication Skills Masterclass
4.4 (722 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,555 students enrolled

Assertive Communication Skills Masterclass

Assertive Communication Skills for Business & Social Life. Speak Confidently. Set Boundaries. Difficult conversations.
Bestseller
4.4 (722 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,555 students enrolled
Created by Kara Ronin
Last updated 4/2020
English
English
Current price: $139.99 Original price: $199.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 3 hours on-demand video
  • 1 article
  • 15 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Move from being a passive communicator to a confident, assertive communicator.
  • Say “no” and establish boundaries without feeling guilty.
  • Make clear requests to your team members, friends and family.
  • Disagree assertively and know how to react when somebody disagrees with you.
  • Speak confidently and become visible in group situations.
  • Be an engaging conversation partner in one-on-one conversations.
  • Overcome your fears and limiting beliefs about being assertive.
  • Honestly and confidently express what you think, feel and want without holding back.
  • Learn body language to support your assertive verbal message.
  • Deal with difficult situations with ease.
Requirements
  • Access to a computer to watch the videos
  • Printer to print out the coaching worksheets
  • A can-do attitude for personal and professional development
Description

You CAN tell people what you truly think and feel, and you can set boundaries when you need to. You just need to learn how to communicate assertively to do it effectively.

Assertive communication is a critical skill for emerging leaders, new managers, and people who are more introverted in social situations.

When you know how to communicate assertively, you can say “no” without feeling guilty, set boundaries to protect your time, priorities and goals, articulate requests clearly and confidently, and deal with awkward situations with ease.

Imagine being able to lift the frustration, stress and anxiety you normally feel when you have to stand up for yourself. Imagine life without people walking over you because they respect the boundaries you have set. Imagine people looking at you as a strong, confident person.

All of this is possible and learning how to communicate assertively will help you achieve it.

I’m Kara Ronin and I’m a Best-Selling Udemy Instructor, leadership coach and trainer. I specialise in helping people develop their leadership presence, communication, reputation and relationships.

I’ve helped many of my in-person clients transform their communication and become more assertive, and I’m dedicated to helping you do the same in this video course.

“Kara, Thank you for a very interesting, informative and inspiring Masterclass!” Jeanette, Lawyer

Assertive communication is not about being bossy. It’s about taking control of your communication and your life. It allows you to communicate clearly and honestly to people around you. This in turn helps you to come across as more authentic.

In this course, you will:

  • become more reflective of your communication style and break bad communication habits

  • overcome your fears about being assertive and speaking up honestly

  • know how to get heard in chaotic group situations

  • be able to connect and engage in one-on-one conversations

  • know what body language to use to support your assertive message

  • learn how to set boundaries and say “no” without feeling guilty

  • express your feelings, opinions and wants honestly and clearly

  • make clear requests with your friends, family and work colleagues

  • better manage conflict and difficult conversations

  • become more confident in your decision-making

  • make your job and life less stressful because you know how to protect your time, priorities and goals


You will not be alone on your journey to becoming more assertive. This 3-hour course not only includes 44 high-quality videos where I walk you through practical strategies that I use with my coaching clients. It also includes six coaching worksheets, a case study, quizzes, and conversation transcripts to help you move your assertive communication skills forward.

Assertive communication is a skill that will absolutely help you in your life. Learning how to communicate assertively has helped me immensely in my personal and business life, I know it can help you too.

When you know how to communicate assertively, you will finally be able to start living your life exactly the way you want. You’ll no longer be allowing other people to direct your life or force you into decisions because you don’t know how to say “no”.

This course will empower you to live your life on your terms. I’d be honoured if you joined me on this journey.


WHAT STUDENTS HAVE SAID:

  • "It is exactly what I was looking for. It is one of the most essential life skills that is required and needs to be revisited often." - Sahil, 2020 student

  • "Very clear and I loved that everything has examples." Osvaldo 2020 student

  • "Very good course to take and a good review on how to be assertive and not aggressive in communication. Thank you for putting together this class." - Cheryl 2019 student

  • "This help me reflect myself clearly and encourage me to be assertive." - A.W 2019

  • “A well organised course delivered in a concise and engaging way. Thank you Kara for breaking down the basic skills and providing a practical guide in how to achieve success.” Kate, Udemy student

  • “Well delivered with high-energy, fun and clear examples. Thank you Kara!” Vijayasekar, Udemy student

  • “This course was excellent. There were lots of extra handouts to go along with the narrative.” Rick, Udemy student


Who this course is for:
  • New managers who need to be more assertive with their team.
  • Emerging leaders who want to communicate more clearly and confidently.
  • Introverted people who need to set boundaries and say “no”.
  • Passive communicators who want to speak more directly and honestly.
  • People who don’t want to be invisible in social situations.
  • People who are fearful of speaking up assertively and need to overcome their fears.
  • People going into a new job or team and want to establish assertive boundaries.
  • People who have difficulty protecting their time, priorities and goals.
  • People who need to set stronger boundaries.
Course content
Expand all 45 lectures 03:08:08
+ INTRODUCTION TO ASSERTIVE COMMUNICATION
5 lectures 25:37

You will learn about the topics covered in all seven sections of this course, coaching worksheets that you need to complete and how your communication will have changed by the end of this course.

Preview 05:21

You will learn about the four styles of communication: passive, passive-aggressive, aggressive and assertive. You will understand the giveaway signs of each communication style so you can better analyse your own communication style and the communication style of others.

Preview 09:30

In this video, you will learn why being assertive is important in business and in your social life. You will also learn about the negative consequences of the other three communication styles (passive, passive-aggressive, and aggressive).

Why You Need to Be Assertive
05:48

You will get an explanation about the Assertiveness Questionnaire (attached to Lecture 4) so you can identify how assertive you currently are with your communication.

How Assertive Are You?
01:14

You will get an explanation on how to complete Coaching Worksheet #1 (attached to Lecture 5) so you can identify situations, people and conversations in which you should be more assertive.

Coaching Worksheet #1: Identify When and with Whom You Should Be More Assertive
03:44

This quiz will test you on what you have learned in Section 1 of the Assertive Communication Skills Masterclass.

Section 1 Quiz
3 questions
+ CONQUER YOUR LIMITING BELIEFS THAT STOP YOU BEING ASSERTIVE
7 lectures 32:29

You will learn about the topics covered in Section 2 of this video course. These topics are all related to your fears or limiting beliefs that stop you from communicating assertively.

Introduction to Section 2
00:45

You will learn about the consequences of not communicating assertively and why the fear or limiting belief about speaking assertively can be damaging. There is a downloadable pdf for this lecture.

Preview 05:43

In this video, I dive deeper into the fear of saying the wrong thing in business situations and social conversations. I will help you understand this fear in a deeper way, its consequences, and I share strategies so you can start to overcome it.

Limiting Belief #1: Fear of Saying the Wrong Thing
05:35

The fear that others will discover how little you know is the fear of being found out, Impostor Syndrome or self-doubt. In this video, I help you understand this fear more and share with you strategies so you can start to overcome it.

Limiting Belief #2: Fear Others Will Discover How Little You Know
04:59

I talk about why it’s important for you to overcome the fear of hurting or offending others when communicating assertively. I also expand on why saying “no” to others is difficult and how it prevents you from setting boundaries. I finish the video by sharing strategies to help you overcome this limiting belief.

Limiting Belief #3: Fear of Hurting or Offending Others
05:59

In this video, I talk about the fear that somebody will challenge you and help you look at this fear using a scale of assertiveness. I also share strategies to help you overcome this fear.

Limiting Belief #4: Fear That Somebody Will Challenge You
05:59

You will get an explanation on how to complete Coaching Worksheet #2 (attached to Lecture 12) so you can start to understand and overcome your fears and limiting beliefs that stop you communicating assertively.

Coaching Worksheet #2: Understand Your Limiting Beliefs
03:29

This quiz will test you on what you learned in Section 2 of the Assertive Communication Skills Masterclass.

Section 2 Quiz
3 questions
+ BECOME ASSERTIVE IN GROUP SITUATIONS
6 lectures 26:28

You will learn about the topics that are covered in Section 3. These topics are all about how you can become assertive and claim your talking space in group situations.

Preview 00:48

In this video, I talk about the dynamics of chaotic group conversations and I share four characteristics of group conversations so you can understand them better. When you understand how they work, you’ll feel more confident.

Understand the Dynamics of Group Conversations
04:34

This video shares the first of three tips on how to be more assertive in group conversations. You will learn the benefit of being the first to speak up and how to do it in business meetings, social gatherings and general situations.

Be the First to Speak Up
05:07

This video shares the second of three tips on how to be more assertive in group conversations. You will learn how you can jump into a noisy, chaotic group conversation and get your voice heard.

Jump Into a Chaotic Group Conversation
03:41

This video shares the final tip on how to be more assertive in group conversations. You will learn how you can keep your talking space and stop people interrupting you in group conversations.

Keep Your Talking Space
05:54

You will get an explanation on how to complete Coaching Worksheet #3 (attached to Lecture 18). This coaching worksheet will help you dissect an upcoming group conversation you’re nervous about so you feel more prepared and confident speaking up in it.

Coaching Worksheet #3: How to Prepare for Group Conversations
06:24

This quiz will test you on what you learned in Section 3 of the Assertive Communication Skills Masterclass.

Section 3 Quiz
3 questions
+ BECOME ASSERTIVE IN ONE-ON-ONE CONVERSATIONS
6 lectures 18:12

You will learn about the topics covered in Section 4 of this video course. These topics are all about how you can become assertive, more present and engaging in one-on-one conversations.

Introduction to Section 4
00:40

In this video, I explain the dynamics of one-on-one conversations so you feel more comfortable and relaxed when you face them.

Understand the Dynamics of One-On-One Conversations
05:31

Many people hold back from expressing their thoughts and opinions on a touchy topic in one-on-one conversations. This video will help you express exactly what you think and feel without offending or hurting.

Get Agreement to Share Your Perspective on a Touchy Topic
03:55

This video will help you hide your anxiety in one-on-one conversations so you can appear comfortable, confident and assertive to your conversation partner.

Preview 02:42

This video will teach you two strategies to be an engaging conversation partner so you can get the other person to talk (and take all the pressure off of you). It’s perfect for those who get anxious in one-on-one conversations.

How to Be an Engaging Conversation Partner
03:14

You will get an explanation on how to complete Coaching Worksheet #4 (attached to Lecture 24). This coaching worksheet will help you dissect an upcoming one-on-one conversation so you can appear focused, engaged and assertive.

Coaching Worksheet #4: How to Prepare for One-On-One Conversations
02:10

This quiz will test you on what you learned in Section 4 of the Assertive Communication Skills Masterclass.

Section 4 Quiz
3 questions
+ NONVERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION
5 lectures 14:34

You will learn about the topics covered in Section 5 of this video course. These topics are all about making sure your body language supports your assertive verbal message.

Preview 00:28

This video will help you understand the importance of making sure your verbal and nonverbal messages are congruent so your assertive verbal message has more impact.

Use Body Language That Is Congruent With Assertive Communication
02:42

This video will help you establish an assertive presence in seven seconds. This is important because when you walk into a room full of people, the first impression you want them to have of you is that you’re confident and assertive.

Establish An Assertive Presence in Seven Seconds
03:21

This video will take you through the body language gestures you should and shouldn’t use for assertive communication.

Body Language Dos and Don’ts for Assertive Communication
05:48

You will get an explanation on how to complete Coaching Worksheet #5 (attached to Lecture 29). This coaching worksheet will help you identify the non-assertive, nonverbal communication you use and replace it with assertive nonverbal communication.

Coaching Worksheet #5: Correct Your Non-Assertive, Nonverbal Communication
02:15

This quiz will test you on what you learned in Section 5 of the Assertive Communication Skills Masterclass.

Section 5 Quiz
3 questions
+ VERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION
14 lectures 01:06:14

You will learn about the topics covered in Section 6 of this video course. These topics are all about how to make your verbal communication assertive.

Introduction to Section 6
00:41

This video will help you understand why it’s important to openly and honestly share your feelings, opinions and wants in assertive communication.

Preview 04:44

In this video, you will learn how to express your emotions and feelings with my two-step process, plus I share a short conversation example.

Express Your Feelings
04:52

This video will help you get a deeper understanding of opinions and why it’s hard for some people to express their opinion. I also share how you can express your opinion assertively with my three-step process.

Express Your Opinions
07:04

This video will help you express your wants so you come across as clear and direct, not vague and wishy-washy. I share with you my two-step process, a casual conversation example and mistakes you need to avoid.

Express Your Wants
04:43

In this lecture, you will learn about “I Statements” and how you can use an “I Statement” to sound more assertive.

Use “I” Instead of “You”
06:09

In this video, you will learn why addressing somebody by their name will help you sound more assertive. You will also learn the two best places you should use somebody’s name when you speak.

Address People By Name
03:15

This video will teach you how to be persistent and repeat your key message so you can be more assertive. I also share with you a conversation example (downloadable transcript added to this video) so you can see this method in action.

Be Persistent and Repeat Your Key Message
04:01

In this video, you will learn the workable compromise technique that works well with difficult conversation partners. I also share a conversation example (downloadable transcript added to this video) so you can see this method in action.

Suggest a Workable Compromise
03:18

You will learn three-steps to make your requests clear and assertive. This technique is useful for managers, parents, or anybody who needs to make requests of other people.

Make Clear Requests
05:15

This video will teach you how to say “no” in a clear, assertive way when people are pushing your boundaries. I also share a personal story about how I said “no” in an intimidating situation.

Say “No” to Establish Boundaries
05:46

This video will help you feel more confident disagreeing with people in conversations. You will learn why it’s important to disagree and the four steps on how to disagree assertively. I’ve included conversation examples so you can see this technique in action (downloadable transcript added to this video).

Disagree Assertively
06:59

In this video, you will learn how to react in a calm, assertive way  when other people disagree with you. I’ve included a conversation example in this lecture to aid your learning.

How to React When Somebody Disagrees With You
05:31

You will get an explanation on how to complete Coaching Worksheet #6 (attached to Lecture 43). This coaching worksheet is the most important in this course and will help you reflect on how effective your assertive communication is and identify ways you can improve for the future.

Coaching Worksheet #6 - How to Move Your Assertive Communication Skills Forward
03:56

This quiz will test you on what you learned in Section 6 of the Assertive Communication Skills Masterclass.

Section 6 Quiz
10 questions
+ THANK YOU
1 lecture 03:38

Congratulations! There are a number of important messages I leave with you in this video to help you on your journey to becoming more assertive in your communication.

Summary and Final Message
03:38
+ BONUS LECTURE
1 lecture 00:56

Did you enjoy this course? Do you want to learn more from Kara? You can access Kara's other Udemy courses at a significant discount here.

Bonus Resources
00:56