Certified Quality Improvement Associate Training
5.0 (2 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
36 students enrolled

Certified Quality Improvement Associate Training

ASQ CQIA Exam Preparation Course | A Quality Management Couse for ALL team members involved in the improvement
5.0 (2 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
36 students enrolled
Created by Sandeep Kumar ­
Last updated 3/2020
English
English
Current price: $139.99 Original price: $199.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 8.5 hours on-demand video
  • 5 articles
  • 10 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Successfully pass the ASQ Certified Quality Improvement Associate (CQIA) exam in the first attempt (confidently).
  • Implement the proven quality management and quality improvement principles in your work areas.
  • Build a strong foundation for your successful Quality Management career
Requirements
  • Candidates must have two years of work experience, or an associate degree or two years of equivalent higher education.
Description

You can use this course for two purposes:

1. Passing the ASQ CQIA certification exam. The course contains more than 100 practice questions.

2. Any member of an improvement team who wants to understand basic quality principles and support an improvement initiative.


1. ASQ CQIA CERTIFICATION EXAM PREPARATION:

This course is fully aligned with the updated Body of Knowledge.

Sections and Marks Assigned to each section in the CQIA exam:

Section I        Quality Basics       30 marks

Section II       Team Basics       16 marks

Section III      Continuous Improvement Techniques       40 marks

Section IV      Supplier Relationship  7 marks

Section V       Customer Relationship    7 marks


2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE:

Training your entry-level quality assurance, inspection and quality management team members to understand the basics of quality principles and apply best practices in their work areas.

  • No need to pay $1000 to $3000 per person. 

  • No need to send your people 3 to 5 days off from the work.

  • Certificate of Completion provided.

  • Download pdf study notes.


Who this course is for:
  • Individuals attempting the American Society for Quality (ASQ) Certified Quality Improvement Associate (CQIA) exam
  • Quality Professionals interested in implementing the quality principles to improve their work processes
  • Professionals (who do not necessarily come from a traditional quality area) needing the basic knowledge of quality tools and their uses for involving in a quality improvement projects
Course content
Expand all 77 lectures 08:33:11
+ Section 1 - Quality Basics (30 Questions)
22 lectures 02:30:23
1A1 and 1A2 Quality Plan and Quality Definitions
09:50
1A3 Quality Systems
07:01
1A4 Organizational Culture
11:05
1A4 Change Management
05:53
1A5 Employee Involvement and Empowerment
06:55
1A6 Systems and Processes
10:27
1A7 Variation
06:33
1A8 Standardization
09:19
Section 1 Quiz 1 Terms, Concepts, and Principles
8 questions
1B Benefits of Quality
12:42
1C Foundations of Quality - Quality Guru Walter Shewhart
08:50
1C Foundations of Quality - Quality Guru Edwards Deming Part 1
05:15
1C Deming's 14 Principles of Management Part 1
03:56
1C Deming's 14 Principles of Management Part 2
06:04
1C Deming's 14 Principles of Management Part 3
04:28
1C Deming's 14 Principles of Management Part 4
05:17
1C Deming's 14 Principles of Management Part 5
03:25
1C Foundations of Quality - Quality Guru Joseph Juran
08:29
1C Foundations of Quality - Quality Guru Kaoru Ishikawa
04:07
1C Foundations of Quality - Quality Guru Philip Crosby
10:42
1C Foundations of Quality - Quality Guru Armand Feigenbaum
05:50
Section 1Quiz 2 Foundation and Benefits of Quality
6 questions
Download Section 1 Slides
00:04
+ Section 2 - Team Basics (16 Questions)
14 lectures 01:18:52
2A1 Team Purpose
04:53
2A2 Team Types
06:39
2A3 Value of Teams
02:45
2B Team Roles and Responsibilities
05:52
2C1 Initiating Teams
08:58
2C2 Selecting Team Members
02:24
2C3 Team Stages
07:44
2C4 Team Conflict - Part 1
10:30
2C4 Team Conflict - Part 2
06:30
2C5 Team Decision Making - Introduction
05:18
2C5 Team Decision Making - Brainstorming
03:45
2C5 Team Decision Making - Nominal Group Technique (NGT)
05:43
2C5 Team Decision Making - Multivoting
07:47
Section 2 Quiz 1 Team Basics
11 questions
Download Section 2 Slides
00:04
+ Section 3 - Continuous Improvement Techniques (40 Questions)
30 lectures 03:20:14
3A1 Six Sigma concepts and tools
15:40
3A2 Lean concepts and tools - Introduction
09:28
3A2 Lean - Setup Reduction (SUR / SMED)
07:41
3A2 Lean - Kanban and Just-in-time (JIT)
06:43
3A2 Lean - Kaizen
04:31
3A2 Lean - 5S
07:14
3A2 Lean - Value Stream Mapping (VSM)
06:42
3A2 Lean - Poka-yoke (Error proofing)
03:50
3A3 Benchmarking
09:46
3A4 Incremental and Breakthrough Improvement
04:22
Section 3 Quiz 1 Process Improvement
21 questions
3B1 and 2 Improvement Techniques - Brainstorming and PDCA Cycle
05:14
3B3 Affinity Diagrams
03:19
3B4 Cost of Poor Quality (COPQ)
15:03
3B5 Internal Audits
13:34
Section 3 Quiz 2 Improvement Techniques
19 questions
3C Improvement Tools - Cause and effect diagrams
07:54
3C Flowcharts
04:55
3C Checksheets
04:50
3C Pareto Charts
05:31
3C Scatter Diagrams
05:51
3C Control Charts
07:04
3C Histograms
03:29
3C Stratification
03:37
Section 3 Quiz 3 Improvement Tools
14 questions
3D Root Cause Analysis
08:35
3E Risk Management - FMEA Introduction
04:27
3E Risk Management - FMEA Example
08:23
3E Risk Management - FMEA Summary
04:12
3E Risk Management - SWOT Analysis
04:32
Section 3 Quiz 4 RCA and Risk Management
15 questions
Download Section 3 Slides
00:04
+ Section 4 - Supplier Relationship (7 Questions)
4 lectures 29:01
4A Supplier Selection
10:32
4B Supplier Relationship
09:46
4C Supplier Performance
08:39
Section 4 Quiz 1 Supplier Relationship
8 questions
Download Section 4 Slides
00:04
+ Section 5 - V. Customer Relationship (7 Questions)
7 lectures 54:39
5A Customer Identification
09:57
5B1 Data Gathering and Use - Part 1
12:45
5B1 Data Gathering and Use - Part 2
05:51
5B3 Customer Needs - QFD Part 1
09:26
5B3 Customer Needs - QFD Part 2
08:13
Section 5 Quiz 1 Customer Relationship
11 questions
Download Section 5 Slides
00:04