
A brief introduction and summary of what's covered in the course, as well as a downloadable workbook and Action Plan
Explore what anger means and why it matters. Learn that anger itself isn’t the problem, but the behavior that follows, and apply anger management for self and others.
Analyze how anger triggers physiological responses—hormones flooding the bloodstream raise heart rate, breathing, blood pressure, metabolism, and muscle tension—while the brain decides how to act and others perceive that choice.
Explore how anger arises from boundary violations, physical and non-physical, and blocked goals, driven by expectations and personal aims, with examples of respect, safety, and missed promotions.
Explore how anger triggers vary by age, gender, and culture. See women's triggers linked to close relationships, men's to strangers or things not working, and children's to goal blockages.
Distinguish appropriate and inappropriate anger as justified versus unjustified responses to triggers. See self-defense scenarios and contrast with nonviolent, impulsive reactions that others deem inappropriate.
Explore the long-term effects of anger, including how excessive anger harms relationships, work, and well-being, and learn strategies to manage anger in yourself and others.
Imagine an angry person with aggressive body language—pointing fingers, clenched fists, raised voices—contrasted with someone who controls anger through body language, calm breathing, and two volcano types: interrogators and intimidators.
Interrogators vent anger by probing others with questions to uncover what happened and why. They may lash out at people unrelated to the trigger, then calm once given an answer.
Identify intimidation as a dominant anger pattern, signaling 'i'm in charge' in work and home. Learn to calm outbursts and replace shouting with controlled, respectful responses.
Identify signs of impulse control problems in others by recognizing outbursts, rude comments, and disregard for consequences, and understand how these patterns erode relationships.
Identify how some people bottle up anger and become black holes, emitting little and sometimes making odd comments. They portray themselves as victims, wind others up, or distance themselves.
Explore how the victim role fuels anger, how the drama triangle frames persecutor, victim, and rescuer, and how shifting roles can hinder resolution and accountability.
Identify wind up behavior that vents anger through irritating habits, constant criticism, sarcasm, not listening, and repeating what they said, and learn to address responsibility to prevent long-term conflict.
Identify the distancer's denial of anger and their reluctance to seek help, and explain how acknowledgment is the first step toward addressing anger and preventing alienation.
Learn to recognize anger in others by observing weakened relationships, small social circles, manipulation, projection, and sarcasm that targets others.
Recognize and externalize anger in a healthy way to prevent weak relationships from internalizing anger; control behavior rather than denial to stay happy and balanced.
Learn to be a good controller of anger by managing your feelings, emotions, and actions so your decisions aren’t driven by fury and you communicate effectively now and over time.
Identify your personal triggers and recognize them as they arise, then use a strategy—breathing, counting to ten, and a safe place—while apps monitor heart rate to prevent outbursts.
Develop long-term anger management by keeping your anger at a low level through exercise and relaxation techniques, while using an anger diary, thought control, and a safe place with visualization.
Calm down before reacting; express all your feelings and communicate assertively with reasons for your anger. Speak calmly, avoid you never or you always, and invite constructive dialogue.
Apply the think framework to control anger before speaking by evaluating truth, helpfulness, inspiration, necessity, and kindness.
Observe how a bank statement error and automated helpline delays escalate mild annoyance into anger, while highlighting how words and tone convey emotion even when the agent cannot see you.
Discover how body language, tone, and words shape face-to-face and remote communication, and learn anger management techniques to control impulses and minimize impact.
Anger expression aims to correct wrongs, address mistakes, maintain relationships, and demonstrate power, yet angry communication often fails since tone and body language obscure the message on a two-way street.
Master six steps to communicate effectively when angry: step back, think small, own your message with I statements, take a break, blink to stay calm, and don't touch anything.
Apply a seven step process to defuse anger: don't ask questions during escalation, calm with diaphragmatic breathing, ask what happened, listen fully, address the issue, discuss responses, and repair.
Master the SOFTEN approach to coping with angry people by using smile, open gestures, forward lean, careful touch, eye contact, and purposeful nods to defuse conflicts and resolve calmly.
Learn self-preservation when dealing with anger in others by staying safe, leaving if needed, involving others, and responding calmly with non inflammatory communication.
Wrap up by recognizing that anger is okay, but behaving badly isn’t; use the seven-step process and practical tips to apply to your life and handle difficult situations.
Anger can be a positive force that fuels courage, survival, and change, clearly communicates what you stand for, and drives personal and political progress when controlled.
Explore how anger can motivate positive action, from collective revolutions to personal career moves, and learn practical steps to plan and channel anger effectively.
Yerkes-Dodson curve shows that being stimulated to a certain extent can improve performance, but over-stimulation, like excessive caffeine, reduces it, whereas controlled anger yields benefits.
Channel anger to drive positive outcomes by focusing on the future, not the past, and learn to calm external conditions, clarify your position, plan, and sustain motivation for change.
Learn to recognize passive, passive-aggressive, and aggressive anger behaviors, and practice assertiveness to express needs constructively, negotiate mutually beneficial solutions, and protect your own interests in all situations.
Set one day at a time goals and reward progress, tracking daily activities in an anger diary. Build accountability with a sponsor or support partner to share goals and feedback.
Master win-win negotiation within anger management by preparing, staying calm, and obtaining agreement and commitment for positive outcomes. Learn to walk away when needed to avoid lose-lose or win-lose results.
Learn to manage anger by avoiding a poor response and staying in control when you feel unheard. Practice assertive, win-win negotiation to keep your behavior and the situation under control.
NOTE: Our Anger Management course has just been upgraded, with new videos, a refreshed workbook, and End of Module tests so you can monitor your progress. Still aggressively priced at Udemy's lowest tier so you're not paying a premium for top training!
Are you suffering from anger issues?
Or know someone who is, and need to deal with it?
The ZandaX Anger Management course is written for anyone for whom anger plays a significant part in their life, whether in themselves or others.
If you, a friend or loved one suffers from anger management issues, the situation needs to be resolved, and we show you how.
The course teaches you:
What is Anger Management? – what causes anger and what effect does it have?
Angry Volcanos – Interrogators, Intimidators … and how to spot them
Bottling Up Your Anger – Victims, Winder-Uppers, Distancers … and how to spot them
Controlling Your Anger – controlling outbursts, improving communication, & using THINK
Anger and Communication – the three components, six steps to communicating when angry
Dealing with Angry People – coping strategies, using SOFTEN, self-preservation
Anger Management for Positive Outcomes – positives, using it as motivation, channelling anger
Assertiveness, Negotiation & Control – using goal setting to focus action
Just think how much your life will improve when you're able to deal with the anger that's affecting you!
Each lecture is self-contained, so you don’t need to sit through them all: once you’re at a comfortable level, you’ll be able to use this as your reference library, where you can select what you want to view.
With the ZandaX anger management course, you get a workbook with an Action Plan (downloadable from the short “General Introduction” module at the start of each course). This is a great addition because it enables you to revisit and review your progress in a structured framework that's proven to work.
Our anger management course presenters have been chosen for their clarity and professionalism in getting the message across. You'll be engaged as well as educated!
And we don’t woffle! Do you want to sit through hours of over-explaining before you get the knowledge you need? We doubt it! So we make sure that everything is covered in easy-to-follow video lessons, and we get to the point so you make the best use of your time.
Upon completion (and with a little practice…) you will have a great understanding of anger, its causes, effects, and remedies, which you can apply to resolving issues in yourself and even in other people.
We’ll say it again: don’t forget the course workbook and Action Plan – downloadable with the first “General Introduction” module at the start of each course – which uses in-course summaries and assessments with post-course reviews to really help you to develop your anger management skills. And don’t forget to revisit and review the course as often as you want!
So this course is genuinely much more than just a talk-through video. We don’t think you’ll find better value, so why not enrol with us now?