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30-Day Money-Back Guarantee

This course includes:

  • 3.5 hours on-demand video
  • 1 downloadable resource
  • Full lifetime access
  • Access on mobile and TV
Personal Development Career Development Customer Service

Restaurant Waiter Training - An Outstanding Waiter

A customer service training course for a restaurant waiter for better performance at work.
Rating: 3.7 out of 53.7 (13 ratings)
39 students
Created by Gurnam Sangha
Last updated 4/2020
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • How To Earn More Tip Regulary
  • How To Handle Unhappy Customers
  • How To Serve Your Number 1 Customer For Higher Chances To Get Raise In wages
  • How To Get Along With Colleagues In A Fruitful Way
  • Persuasive And Influential Communication Skills
  • Persuasive Dressing Sense
  • How To Provide VIP Service And Earn More Tip In Return
  • How To Upsell Authentically
  • How To Build And Maintain Lasting Relationship With Customers

Requirements

  • Willingness To Learn And Practice The Skills In Real work/Life Situations

Description

Have you ever wondered "if I can get along really well with my colleagues at work?"

Or you want to learn how to serve your customer in a way so that you can make more money on tip and get higher chances to raise in your wages?

Or You want to learn how to take order professionally so that you can avoid taking wrong order instead take the order with confidence?

If your answer is yes to any of the questions then you are at the right place to be an outstanding restaurant waiter.

As in this training course you are going to explore many different techniques and strategies that will enable you to make more money for your service, and reduce the chance of missing any tips.

You are going to learn how you can serve your number 1 customer to get higher chances of raise in your wages easily and effortlessly.

I have been in hospitality industry for 10 years and I know how it feels when unhappy customers begin to give all their frustration and anger in tough times, especially when the order is late or missing. And when that happens it seems no way out but in this training you are going to discover the techniques that will get you out of those difficult situations easily and not only you be able to handle the conflicts situations easily, also you will be able to resume the long lasting relationship with your customers and maintain it  overtime so that they see you as a more valuable person.

At the end of this training course you be able to earn more tip on regular basis by applying these given skills on daily basis.

This online training not only about collecting the tips but you are going to discover influential skills that will help you to become more persuasive and influential on daily basis especially when it comes to dealing with customer.

By applying these persuasive and influential skills you will be able to improve your personal life too.

Either it’s taking order on the phone or in person or upselling to your customer authentically, all is here In this waiter training for you to become great at your work.

Each module in the training is packed with doable exercise to help you learn faster, so that you can perform your work outstandingly.

And all the exercise is available in a downloadable training workbook, so that you can follow along in this training course.

so as you are ready to take the course, hit the enrol button now! to learn the skills that are important to you.

Who this course is for:

  • Restaurant Waiter
  • People Working In Cafeteria Or Take Away
  • People Who Serve Food

Course content

9 sections • 33 lectures • 3h 14m total length

  • Preview04:03

  • Preview03:03
  • Preview08:25
  • Permissions
    06:25
  • What Are You Authorized To Do?
    04:56
  • Know About Your Restaurant’s Business
    05:55

  • Know Your Customer
    06:48
  • The guest’s need
    06:38
  • How To Serve My Number 1 Customer To Get Raise In Wages?
    05:32

  • Major medium of providing service
    06:17
  • Be Influential On Face To Face Conversation
    08:14
  • How To Take Order In Person?
    07:30
  • How To Answer And Make Calls Professionally?
    05:31
  • How To Be Influential On Telephone?
    09:55
  • How To Take Order On The Phone?
    04:10

  • Serve Your Customer Like A VIP
    03:05
  • How To Receive Your Customer Like A VIP?
    05:17
  • How To Accommodate Your Customer Like A VIP?
    04:52
  • How To Accommodate Your Customer Like A VIP? Continues …...
    04:36
  • How To Accommodate Your Customer Like A VIP? Continues …...
    03:20
  • How To Collaborate With Your Colleagues To Win
    04:01

  • Persuasive Dressing Sense
    05:15
  • 3 Important Aspects Of Persuasive Behavior
    05:06
  • 3 Important Aspects Of Persuasive Behavior Continues…..
    05:54
  • Persuasive Eye Contact - Advance Persuasive Traits
    04:06
  • Advance Persuasive Traits Continues…..
    07:03

  • Handling Unhappy Customers
    14:25

  • Why build relationship with Customer?
    06:39
  • Recognise your guest
    09:31
  • Make Customers Like You
    06:15
  • Make Customers Like You Continues.....
    06:02

  • Review For Momentum
    03:12
  • Bonus
    02:33

Instructor

Gurnam Sangha
Life & Business Success Coach
Gurnam Sangha
  • 4.1 Instructor Rating
  • 88 Reviews
  • 249 Students
  • 4 Courses

Gurnam Sangha also known as Bobby, is business coach. He Have expertise in body language, emotional intelligence and social skills. He worked for long time in hospitality industry in departments where he deal with people on daily basis. Currently he Is helping business owners in getting rid of success blocks out of their way to achieve their business outcomes.

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