
Explore the psychology of buying, customer research, and the customer journey to craft compelling marketing and online content, write attention-grabbing headlines, and tell stories that persuade action.
Explore the buying process in advertising, emphasizing emotion before logic, urban and LeBon reasons, and a sequence from before purchase to after, with three selling rules and sales funnel context.
Explore the customer journey and sales funnel, from attracting attention with top-funnel content to converting loyal buyers and generating advocacy through targeted offers and subscriptions.
Define your ideal customer by building a living customer avatar with demographics, psychographics, and problems, then update it to tailor ads to that audience for clearer, more targeted promotion.
Describe features and benefits to craft promotional content, identify superficial, deeper, and immediate benefits, and lead with emotion before backing up with features.
Identify and sequence key advertisement components such as headline, subheadline, benefits, features, testimonials, and a call to action to guide readers through attention, interest, and persuasion.
Explore how to write compelling headlines by applying the four u's: unique, useful, urgent, and ultra specific, to capture attention and drive reader action in ads.
Learn six headline formulas—good without bad, promise and result, easy steps, list, warning, and dream—rooted in seeking pleasure and avoiding pain, with testing guidance for ads and social content.
Explore the story brand framework by Donald Miller, outlining seven steps: character, problem, guide, plan, call to action, suspense, and an ending that ensures success and avoids failure.
Explore how the story brand system applies seven steps to heroes like Luke Skywalker and Katniss, including a guide, plan, and call to action in promotional examples.
Discover core marketing ideas, including the psychology of buying, customer research, the customer journey, and crafting headlines with the story brand method, while embracing ongoing, test-driven learning.
Social media has increased the demand for organisations to produce content. It is now expected by customers that they are able to learn about company news, new products, and special offers through social media. This course introduces effective strategies for promotional content on social media, with a focus on advertising.
In order to write advertisements in English it is also important to understand some of the key strategies that are considered important in the world of promotion. This course therefore focuses on some of the important technical aspects of writing advertisements. It begins with looking at the psychology of buying and the emotional and logical thought processes customers might have when they make a purchase. The significance of the customer journey is also considered. Once we understand this, we can then consider how to prepare a customer avatar based on research.
In addition to this essential background information, the course covers some practical areas directly related to writing advertisements. Headlines are a key success component to an effective advertisement and a number of headline formulas are presented. All you need to do is practice using them a little bit and you are ready to go!
Finally, the course considers the importance of story in advertising. It is easier to write a story when the writer has a framework which they can follow, so this course looks at a simple and effective story framework that was created by a very successful marketing organization.
The course objectives are as follows:
Understand how customers buy and what we can do about it.
Combine the components of a sales letter to make a successful advertisement in English.
Write headlines that attract attention.
Learn how to use story in advertisements by following a step by step system.