
Explore the five-step design thinking process, empathize, define, ideate, prototype, and test, emphasizing user-centric insights, gemba visits, iterative refinement, and MVP prototyping.
Develop personas and archetypes through qualitative and quantitative research to reveal user goals, pain points, and behaviors, guiding empathy and design decisions.
Apply divergent thinking in ideation to generate many ideas, then converge ideas with mind mapping and the six M's to select promising solutions for prototyping.
Prototyping expresses design intent through iterative, low- to high-fidelity experiments, from sketches to minimum viable product, testing with users to reduce risk and refine the solution.
Design thinking remains an introductory, rapidly evolving field that thrives on practice, cross-disciplinary learning, and continuous exploration to sharpen problem solving and creativity.
Conclude by embracing the design thinking toolkit and its flexible problem-solving approach, and commit to practicing, observing pain points, listening to people, prototyping, and applying these skills.
Design Thinking is an iterative process that seeks to understand the user, challenge assumptions, and define problems in a manner that identifies alternative strategies and solutions that may not be readily apparent. Design Thinking is also a mindset--a way of seeing the world around you--that uses a human-centric approach to solving problems.
In this class Introduction to Design Thinking, you will learn:
The 5-step approach to problem solving originally developed at Stanford's Hasso Plattner Institute of Design
Strategies for using the five steps (Empathize, Define, Ideate, Prototype, and Test)
The three major design constraints--Desirability, Feasibility and Viability--and how they interact
Tactics for integrating data visualization into the design thinking process
Personas and persona development
Kano's Model of Customer Satisfaction
The pitfalls of unconscious biases
How prototyping throughout the design process lowers your costs and risks
BUT WAIT ... THERE'S MORE!!
When you purchase this class, you get two additional benefits:
First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refreshers 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.
And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's. I try very hard to respond to every question I get within 48 hours.
So in total, you get:
High-quality course materials
Lifetime access to all course materials
Personalized Certificate of Completion
Q&A access to the instructor
All for a very low price!!
What did other students say about "Introduction to Design Thinking"?
"This is one of the finest courses online." - Rishi S.
"I've just started but the introduction video has inspired me to sign up and complete the whole course. 1/2 way through now and this is a great course. It's making me think about my current approach and I'll now be aware of unconscious biases and offering solutions before even detailing the full issue experienced by users." - Allison F.
"Rating: 5.0 out of 5
I've just been introduced to design thinking and this instructor explanation is very clear and succinct. I'm enjoying the course." - Angela L.
"Fantastic course - presenter has real enthusiasm for the topic and his knowledge/wisdom particularly around behavioral biases/active listening really shines through. Thank you, Ray!" - Connor R.
"Introduction to Design Thinking" is your starting point for adding a new dimension to your problem-solving skills. Beyond what's just technologically possible, beyond what's just good for your business, Design Thinking gives you the tools you need to see through your customers eyes and develop solutions that will truly meet their needs.