
Welcome to the course! ?
This is just the beginning of your Amazon FBA & FBM journey. To get the most out of this training, we’ve prepared some extra resources for you.
? Inside the “Resources” section of this lesson, you’ll find:
Access to our exclusive Amazon sellers community where you can ask questions and get support.
Special discounts and free trials for essential tools like Helium 10, Shopkeeper, and Wise.
Make sure to download the resources and join us — your Amazon seller journey continues there! ?
What is Amazon FBA?
FBA stands for Fulfillment by Amazon.
With FBA, you send your inventory to Amazon’s warehouses, and Amazon handles everything:
Storing your products
Picking, packing, and shipping orders
Customer service and returns
Pros:
Prime eligibility (more visibility and trust),
Fast shipping handled by Amazon,
No need to store or ship products yourself,
Easy to scale your business,
Cons:
Fulfillment and storage fees,
Less control over returns,
Possible long-term storage fees,
What is Amazon FBM?
FBM stands for Fulfillment by Merchant.
In this case, you (the seller) handle the storage, packaging, and shipping of products. You also manage customer service and returns.
Pros:
Lower fees if you fulfill efficiently,
Full control over shipping and branding,
Useful for heavy, bulky, or handmade items,
Cons:
No Prime badge = less trust and visibility,
You must handle all logistics and customer issues,
Harder to scale without a team or systems,
Summary of FBA vs FBM
Feature: FBA / FBM
Shipping: Amazon handles it / You ship the orders
Prime eligibility: Yes (automatically) / No (unless enrolled in SFP)
Customer service: Amazon handles it / You handle it
Storage: In Amazon’s warehouses / Your own storage
Best for: Scalable brands, Private Label sellers / Handmade, local, or low-volume sellers
Which one should you choose?
If you're just starting and want to build a long-term, scalable business,
FBA is the best choice.
You’ll benefit from Prime shipping, higher conversion rates, and less operational stress.
Choosing between Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM) is one of the first important decisions you'll make as a seller. Each model has its own advantages, disadvantages, and use cases.
Let’s break down the key differences so you can choose the one that fits your goals and resources.
1. Storage & Fulfillment
Aspect: FBA / FBM
Storage: Amazon stores your products / You store products (home, warehouse, etc.)
Fulfillment: Amazon picks, packs, and ships for you / You do everything yourself
2. Shipping Speed & Prime Eligibility
Aspect: FBA / FBM
Shipping: 1–2 day delivery via Prime / Depends on your carrier
Prime Badge: Automatically included / Only with SFP (Seller-Fulfilled Prime)
FBA = More visibility because customers filter by Prime
FBM = Lower visibility unless you qualify for SFP
3. Fees & Profitability
Aspect: FBA / FBM
Amazon Fees: Higher (fulfillment + storage fees) / Lower (but you pay for shipping)
Profit Margins: Slightly lower per unit / Can be higher if you fulfill cheaply
Tip: For small, lightweight, fast-selling products, FBA is usually more profitable overall due to volume and scale.
4. Customer Service & Returns
Aspect: FBA / FBM
Customer Support: Amazon handles it / You are responsible
Returns: Amazon manages returns automatically / You handle return requests manually
FBA removes most headaches, but Amazon may accept returns too easily, even if not justified.
5. Scalability
Aspect: FBA / FBM
Time required: Minimal after setup / Time-intensive daily tasks
Scaling: Easy to grow with more products / Harder without a team or systems
If your goal is to build a brand or multi-product business,
FBA is easier to scale.
Summary: When to use FBA or FBM?
Scenario / Recommended Model
New seller with limited time: FBA
Want full control over operations: FBM
Selling heavy, oversized items: FBM
Building a brand, Private Label: FBA
Only a few units or handmade goods: FBM
Pro Tip:
Many advanced sellers use both FBA and FBM depending on the product.
For example:
Use FBA for fast-moving, high-volume items,
Use FBM for custom, seasonal, or fragile items
Short answer:
You can start with as little as $500–$1,000, but ideally aim for $1,500–$3,000 if you want to build a solid, sustainable business using FBA.
Let’s break down where that money goes.
1. Breakdown of Typical Startup Costs
Category: Estimated Cost / Notes
Product inventory: $500–$1,500 / First batch (MOQ) + shipping from supplier
Logo & packaging: $50–$200 / Optional, but helps you look professional
Amazon seller account: $39.99/month / Professional account (required for FBA)
Product photos / mockups: $50–$150 / You can do basic ones yourself or hire on Fiverr
UPC codes (barcodes): $10–$30 / Buy legit codes (GS1 or reseller)
Tools (Helium10, etc.): $30–$100/month / Keyword research, listing optimization, product validation tools
Shipping to Amazon (if FBA): $100–$300 / Depends on weight/volume and origin country
Custom duties / taxes: Varies / Depends on your country and import rules
TOTAL RANGE:
➡ Low budget: ~$700
➡ Recommended: $1,500 to $2,500 for better product + branding + launch
2. Inventory: Your biggest expense
This is where most of your budget goes.
Most suppliers on Alibaba have a MOQ (minimum order quantity) between 100–500 units.
If a unit costs $3, buying 300 units = $900 + shipping
You can negotiate a smaller test batch with many suppliers (e.g., 100 units)
3. Should you buy tools like Helium10 from the start?
Yes — if you're serious about choosing the right product.
Tools like:
Helium10 → for product & keyword research
Shopkeeper → to track real profit and fees
Wise → to pay international suppliers with lower fees
4. Don’t forget hidden costs
Some new sellers forget things like:
PPC Ads → You’ll need to spend $100–$300 to launch with ads
Returns → FBA fees still apply even if the product is returned
Storage fees → Monthly if products stay too long in Amazon warehouses
Final Advice
Start with one simple product, stay lean, and reinvest profits.
If your goal is to:
Learn how Amazon works → Start with $700–$1,000 (small FBM or test product),
Build a long-term brand → Aim for $2,000–$3,000 (FBA with good launch plan)
Module 2 – Step 4: How to Register Your Amazon Seller Account (Step-by-Step)
Creating your Amazon seller account is a critical step. Doing it wrong can lead to rejections, verification delays, or even permanent bans, so follow these instructions carefully.
1. Go to the correct registration page
Use the official site.
Click on “Sign Up” or “Start Selling”.
2. Prepare all necessary documents
You’ll need:
Requirement: Notes
Valid email address: Ideally one used only for Amazon business,
Phone number: To receive SMS verification,
Government-issued ID: Passport or National ID (both sides) – must be clear and valid,
Bank account: To receive payments (Wise, Payoneer, or US account recommended),
Credit/debit card: For monthly fees and verification (must allow international charges),
Business info (optional): If registering as a company (LLC, Ltd, etc.),
Utility bill or bank statement: Must show your name and address (same as on ID),
3. Choose your marketplace
You’ll be asked to choose where you want to sell:
Amazon.com (USA),
Amazon.co.uk (UK),
Amazon.de (Germany),
etc.
Tip: Start with Amazon.com (USA) for the biggest reach, easiest fulfillment, and more tools/support.
4. Choose account type
You’ll choose between:
Individual (no monthly fee, but $0.99 per sale),
Professional ($39.99/month, required for FBA),
If you're serious, choose Professional. You can downgrade later.
5. Fill in your information carefully
Amazon is strict. Make sure:
Your name, address, and phone number match your ID,
Your bank account or credit card is in your name (or your business’s name),
Upload clear scans of your ID and utility bill (no blur, glare, or shadows),
Use a PDF or JPG format, under 10MB
6. Identity verification video call
Amazon may require a short video verification:
You show your face + ID on camera,
Sometimes they ask you to upload documents live,
It takes 10–15 minutes,
Be in a quiet place, with good lighting, and your original ID in hand
7. Wait for account approval
After your verification call, Amazon will usually respond in:
24–72 hours (sometimes up to 7 days),
If approved, you’ll receive access to Seller Central,
If rejected, they’ll tell you what to fix (we’ll cover this in Step 7)
Result of this step:
Your seller account is created and active,
You’re ready to list your first product,
You have access to Seller Central (Amazon’s back-end dashboard)
When creating your Amazon account, you’ll have to choose between two types:
Individual Account (free, pay per sale),
Professional Account ($39.99/month flat fee),
Choosing the right one depends on your goals and business model.
1. Overview of the two account types
Feature: Individual Seller / Professional Seller
Monthly fee: $0/month / $39.99/month
Per-sale fee: $0.99 per item sold / Included in monthly fee
Access to FBA: Limited or none / Full access
Eligible for Buy Box: No / Yes
Ability to create promotions: No / Yes
Access to advanced reports: No / Yes
Brand Registry & A+ Content: No / Yes
Create bulk listings: No / Yes
2. When to choose a Professional account
If you plan to sell more than 40 items per month,
If you want to use FBA,
If you’re launching a brand or Private Label product,
If you want access to marketing tools and analytics,
If you’re taking Amazon seriously as a business,
Even if you're just starting, you can downgrade at any time.
3. When an Individual account might be okay
If you're just testing or learning the platform,
If you’re selling handmade or used products occasionally,
If you want to validate the process before committing,
However, most sellers quickly switch to Professional once they start selling seriously.
Important Tips
Amazon requires a Professional account to use:
FBA,
Advertising (PPC),
Brand Registry,
Bulk upload tools,
If you start with an Individual account, you can upgrade instantly from within Seller Central.
Bottom Line:
| If you’re serious about building a business → | Choose Professional |
| If you’re testing or selling occasionally → | Start with Individual |
Module 2 – Step 6: Required Documents to Open an Amazon Seller Account
Before you start the registration process, it's important to prepare the correct documents to avoid delays, rejections, or account suspension.
Amazon has very strict identity verification standards — especially for international sellers.
1. Basic Required Documents
Document: Notes
Government-issued ID: Passport or national ID (both sides) – must be valid and clear
Utility bill or bank statement: Shows your name & address – must match your ID
Credit or debit card: Must support international charges – prepaid cards often rejected
Bank account: To receive payouts – Wise/Payoneer recommended for non-US sellers
Email address & phone_ Used to verify your identity – preferably one used only for Amazon
2. If registering as a business entity (LLC, Ltd, etc.)
You also need:
Document: Notes
Business registration certificate: Official doc proving your company exists (with legal name),
Tax ID number (EIN): For U.S. LLCs – can be obtained from IRS,
Bank statement in company name: To verify the business account,
3. Document Tips
To avoid delays or rejections:
Make sure:
Names match exactly on ID, utility bill, and application,
Documents are recent (issued in the last 90 days),
Files are clear scans, not photos (PDF or JPG, under 10MB),
No parts are cropped, cut off, or blurry,
Utility bill must include full name and full address,
Don’t use:
Screenshots,
Edited or photoshopped files,
Prepaid cards or virtual IDs,
Incomplete or outdated documents
Bonus Tip: Use a business-friendly bank
If you’re an international seller, we recommend:
Wise (multi-currency accounts, low fees),
Final Reminder:
Amazon may request additional documents during or after registration. Keep a folder ready with:
Passport/ID,
Utility bill,
Bank statement,
Business registration (if needed),
Tax info (EIN, VAT, etc.)
Module 2 – Step 7: How to Avoid Getting Rejected or Banned When Registering
Amazon’s verification process is very strict, especially in recent years. Many new sellers get rejected or suspended before even listing their first product.
Here’s how to avoid mistakes and ensure your account gets approved on the first try.
1. Most Common Reasons for Rejection
Problem Explanation
Mismatched names/addresses Name on ID ≠ Name on bill ≠ Name on account
Blurry or cropped documents Amazon can’t read or verify the information
Fake or edited documents Leads to permanent ban
Using a VPN during registration Triggers fraud alerts – may flag your account
Incomplete or outdated documentation Older than 90 days, or missing important details
Duplicate accounts Trying to register with same info used on another Amazon seller account
2. Best Practices to Ensure Approval
a) Prepare all documents in advance
Have everything scanned and ready in PDF or JPG, under 10MB:
ID (passport or government-issued),
Utility bill or bank statement (must match ID name and address),
b) Make sure documents are clean and clear
No glare, shadows, or blurry parts,
All 4 corners must be visible,
Use a scanner, not your phone if possible,
c) Name and address must match exactly
If your ID says “John M. Smith” and your bank account says “John Smith”, that may cause rejection.
Use the same format and spelling everywhere:
ID,
Utility bill,
Bank account,
Application form,
3. During the video verification call
Amazon often schedules a live video call to verify your identity.
Tips to pass it smoothly:
Be in a quiet, well-lit room,
Use a stable internet connection,
Have your original ID in hand,
Be the same person as the one on the documents,
Show your face clearly on camera,
Stay calm – it takes just 10–15 minutes,
Some sellers fail because they bring a photocopy or blurry ID to the video call.
Always use the physical original.
4. Be careful with location
If you're using a VPN, Amazon might think you’re hiding your real location. This can trigger a security block.
Best practice:
Register from your real country of residence,
If your LLC is in the U.S., that’s fine — but don't fake your IP or documents,
5. Bonus Tips
Use an email address that looks professional, not something like “cat123@gmail.com”,
Use Google Chrome, not Safari or outdated browsers,
Don’t rush — Amazon may reject you for small formatting errors,
If rejected, you can appeal — but it slows down your progress,
Summary: How to avoid being banned or rejected
DO - DON’T
Submit clear, matching documents - Submit blurry or edited documents
Use your real name and address - Use a nickname or inconsistent info
Have your original ID ready - Use a copy or digital photo only
Stay honest and accurate - Fake anything — Amazon will know
Register from your real IP - Use VPN or proxy
Go to "Resources" and download the information.
If you want to succeed on Amazon, choosing the right product is everything.
Even with the best branding and ads, a bad product = no sales.
In this step, you'll learn how to:
Find high-demand, low-competition niches,
Validate products using real data,
Avoid saturated markets and money traps,
1. What Makes a “Good” Product for FBA?
Look for products that are:
Lightweight (< 2 lbs)
Small (fits in a shoebox)
Durable (no electronics or glass)
Not seasonal
Price between $20–$50
Low competition
High demand
Easy to source and brand
These are ideal for Private Label beginners
2. Product Research Methods
A) Use Helium10 – Black Box Tool
1) Go to the Black Box tool,
2) Set filters:,
+ Price: $20–$50
+ Monthly revenue: $3,000+
+ Reviews: < 150
+ Category: Home, Pets, Sports, Kitchen, etc.
+ Weight: < 2 lbs
3) Click “Search”,
4) Analyze the results → look for patterns and underserved niches,
B) Use Amazon search + Chrome extensions
1) Search for products manually (e.g., “silicone sink strainer”),
2) Use Helium10 Xray (or Jungle Scout) to scan results,
3) heck:,
+ Monthly sales
+ Average reviews
+ Best Sellers Rank (BSR)
+ Keyword demand
3. Validate Before You Commit
Before you order anything from a supplier, ask:
Question Ideal Answer
Are there 2+ sellers doing $5,000/mo? Yes (shows demand)
Do top sellers have < 200 reviews? Yes (you can compete)
Are there weak listings? Yes (bad photos, poor SEO, etc.)
Is it trending or evergreen? Evergreen
Can I brand or improve it? Yes (add value with packaging, bundles, etc.)
If the answer is mostly , you’ve found a great opportunity.
4. Avoid These Traps
Products with over 1,000 reviews
Selling electronics or fragile items as a beginner
Branded/trademarked items (you’ll get banned)
“Get rich quick” trending products (e.g., fidget spinners)
Bonus Tips
Use Google Trends to check seasonality,
Look at Amazon's “Customers also bought” section,
Use Keepa to see price/demand history,
Validate keywords with Helium10 – Magnet & Cerebro,
Summary: A winning product has...
High demand
Low competition
Solid profit margins
Clear opportunities to stand out
Easy fulfillment (FBA-friendly)
Even if you find a product with demand, you need to make sure you can compete and stand out.
This step is all about analyzing your competitors to avoid entering overcrowded markets and to spot opportunities to improve.
1. Use Helium10 Xray to scan the competition
Go to an Amazon search result page (e.g., “acrylic spice rack”) and activate Helium10’s Xray.
Check key data points for the top 10 sellers:
Metric - What to look for
Monthly revenue - Are several sellers doing $5k–$20k/mo?
Number of reviews - Are most under 200 reviews?
Price range - Are prices stable and profitable?
Sales distribution - Is demand spread out, or dominated by 1 seller?
FBA vs FBM vs Amazon - Are most sellers using FBA?
If all top sellers have 1,000+ reviews or Amazon is the #1 seller → stay away.
2. Study their listings one by one
Click on the top 5–10 listings and evaluate:
Element - Good Sign (You Can Compete)
Product title - Too short or missing keywords
Main image - Low quality, poorly lit
Bullet points - Vague, repetitive, or keyword-stuffed
Description - Boring or incomplete
A+ Content (EBC) - Not present or poorly designed
Ratings - 4.2 or less
Reviews - Low quantity
These are all opportunities for you to stand out with better branding and optimization.
3. Look for gaps and angles
Ask yourself:
Can I bundle this with a small complementary item?,
Can I offer better packaging or unboxing experience?,
Can I solve a common complaint found in the reviews?,
Can I use better images or infographics?,
Is there a niche variation (color, size, material) that’s underserved?,
Read 1-star reviews to find pain points you can fix.
4. Spy on your competitors with Cerebro
Use Helium10’s Cerebro to reverse-engineer your competitors' ASINs.
Steps:
Copy their product ASIN,
Paste it into Cerebro,
Discover the exact keywords they rank for,
Use this to build your own listing and ad strategy later,
5. Check BSR (Best Sellers Rank)
Go to the “Product Information” section,
Look at the BSR in the main category,
A BSR between 1,000 and 15,000 usually means good demand,
Summary: When is a niche worth entering?
2+ sellers making decent sales
Reviews are under 200–300
Weak listings you can outperform
Gaps in offer or branding
Demand spread across multiple sellers (not dominated by one)
Once you’ve validated your product idea, it’s time to find a supplier who can manufacture and ship it to Amazon (or to you, if FBM).
This step will show you how to find, evaluate, and contact suppliers professionally, mainly using Alibaba.com.
1. Where to Find Suppliers
A) Alibaba.com
Largest B2B platform for sourcing from China,
Ideal for Private Label and custom products,
Thousands of verified suppliers,
B) Other options
AliExpress → good for test orders (small MOQ, but more expensive),
1688.com → cheaper than Alibaba, but in Chinese only,
IndiaMart → alternative for India-based suppliers,
Local manufacturers → if you're sourcing within your own country,
For most FBA sellers, Alibaba is the go-to.
2. How to Search on Alibaba (Step-by-Step)
1) Go to alibaba
2) Search for your product (e.g., “acrylic spice rack”)
3) Use filters:
Verified Supplier,
Trade Assurance,
MOQ: as low as possible,
Supplier country: China (or others),
Click on listings and compare:
What to look for Ideal Option
MOQ Low (100–300 units)
Price per unit Fits your budget ($2–5 ideal)
Custom logo/packaging YES → shows Private Label potential
Years in business 3+ years
Response rate 90%+
Trade Assurance Protects your payment
1. How to Contact Suppliers (Message Template)
Use professional language, be clear, and get key answers fast.
Example:
"Subject: Inquiry for Private Label [Product Name]
Hello,
My name is Oliver and I’m launching a brand in the [product niche] space.
I’m interested in your [product name].
Could you please provide:
– Your best price for 200–300 units
– Custom logo and packaging options
– Shipping cost to Amazon FBA warehouse in the USA
– Production time and sample availability
Thank you,
Looking forward to your reply."
Send this to 5–10 suppliers and compare responses.
2. Questions to Ask Before Ordering
Can you add a logo? (MOQ for branding?),
What’s the lead time? (production time),
Can you send a sample? (and cost),
What's the total cost with shipping to the U.S.?,
Which Incoterms? (EXW, FOB, DDP – we’ll explain next step),
3. Pro Tip: Negotiate like a business
You can negotiate price — especially if:
You're ordering 200+ units,
You promise to reorder every month/quarter,
You offer to leave good reviews or testimonials,
But always stay polite and realistic — don’t lowball too much.
Bonus Tips
Use Alibaba’s Trade Assurance to protect your payments,
Ask for real photos/videos of the product and packaging,
Get all agreements in writing via Alibaba chat/email,
If you can, order a sample before full production,
Summary
To find a great supplier:
Use Alibaba with proper filters,
Contact at least 5–10 sellers,
Ask key questions and compare offers,
Always clarify branding, pricing, MOQ, and shipping
Before placing your first bulk order, it's critical to order a sample. This allows you to:
Inspect the product’s real quality,
Test packaging, size, durability,
Catch defects before investing hundreds or thousands,
Skipping this step is one of the biggest beginner mistakes.
1. Why You MUST Order a Sample
Reason Why it matters
Verify real quality Photos on Alibaba can be misleading
Test usability and durability Weak products lead to returns and bad reviews
Check supplier’s professionalism Delays or bad communication = red flag
See real packaging Helps prepare your listing and branding
2. How to Order a Sample
Ask the supplier directly:
“Can you send me a sample with logo and packaging, shipped to [Your Address]?”
“What’s the cost including shipping by air?”
Expect to pay $30–100 USD per sample, including express shipping,
Shipping is usually via DHL or FedEx, arrives in 5–10 days,
Some suppliers refund the sample cost once you place a bulk order — ask them!,
3. What to Look for When You Receive the Sample
Check This What to Look For
Product material and build Is it sturdy? Any defects?
Measurements and dimensions Match what was advertised?
Functionality Does it work properly?
Smell or finish Any bad smell, sharp edges, discoloration?
Branding and packaging Logo correct? Box professional?
Instructions (if any) Clear and translated properly?
Take photos and notes — this will help you with your product listing.
4. What if the sample is bad?
Communicate politely with the supplier,
Ask if they can fix the issue (some will send another sample),
If they can’t improve, switch suppliers — do NOT proceed to bulk order,
This is your red flag filter: better lose $50 on a sample than $2,000 on bad inventory.
5. Optional: Hire an Inspection Agent
If you’re placing a large order (>500 units), consider hiring a 3rd-party inspection company in China.
They’ll go to the factory and:
Check a random % of units,
Verify packaging, labeling, and logos,
Send you a detailed report,
Cost: usually $100–300, depending on quantity and location.
Examples:
QIMA,
AsiaInspection,
FBAinspect,
You can also ask the supplier to send photos or video of the production before shipping.
Summary: Smart Sample Strategy
Always order a sample (no exceptions)
Test quality, packaging, branding
Use the sample to prepare your Amazon listing
Switch suppliers if red flags appear
Consider a final inspection for large orders
When negotiating with suppliers on Alibaba, you’ll often see shipping terms like EXW, FOB, or DDP.
These terms define who is responsible for shipping, customs, and delivery — and they impact the total cost and complexity of importing your product.
Let’s break down each one:
1. EXW (Ex Works)
You handle everything.
Supplier delivers goods at their factory or warehouse.
YOU are responsible for:
Pickup,
Export process,
Customs,
International shipping,
Delivery to Amazon or your location,
Not recommended for beginners. Too complex and risky.
2. FOB (Free On Board)
You handle shipping from the port onward.
Supplier:
Manufactures product,
Delivers it to the port,
Loads it onto the ship,
You:
Handle everything after that (ocean freight, customs, final delivery),
Better than EXW, but still requires a freight forwarder or experience.
3. DDP (Delivered Duty Paid)
Best for beginners. All-inclusive.
The supplier or freight forwarder handles:
Production,
Export,
Ocean/air freight,
Customs,
Import duties/taxes,
Final delivery to the Amazon warehouse (FBA) or your home,
You pay one price, and the product arrives at its final destination.
Highly recommended for your first orders.
Comparison Table
Term - You Handle - Supplier Handles - Good for Beginners?
EXW - Everything - Nothing - No
FOB - After port - Until port - Medium
DDP - Nothing - Everything - Yes
Bonus Tip: Ask your supplier for DDP
When you contact suppliers, simply say:
“Can you quote me the total cost, including DDP shipping to an Amazon FBA warehouse in the USA?”
This makes things easier and avoids surprises.
FBA Prep Tip
If using FBA, confirm:
The supplier applies FNSKU labels,
Cartons meet Amazon’s box size and weight limits,
Pallets are used (if required),
Some suppliers handle this, or you can pay a Prep Center in the U.S. (we’ll talk about this later).
Summary
Always clarify shipping terms before paying,
For beginners, ask for DDP shipping (all-inclusive),
Avoid EXW unless you have a freight forwarder,
Make sure FBA labeling and packaging rules are followed
Once your product is ready, you need to create a listing that grabs attention, convinces the buyer, and converts traffic into sales.
A poor listing = no sales, even with a great product.,
A strong listing = sales, even in competitive niches.,
Let’s build a high-converting product listing step by step.
1. Listing Components Breakdown
Every Amazon product listing includes:
Section - Purpose
Product Title - SEO + key benefits
Bullet Points - Main features and value
Description - Detailed info, brand tone
Images - Visual persuasion
Keywords (backend) - Hidden keywords to rank for more terms
Price - Should match perceived value
2. How to Write a Great Product Title
Max 200 characters (varies by category),
Start with main keyword,
Mention key features (material, size, benefit),
Add your brand name at the end,
Example (bad):
“Silicone Mat”
Example (good):
“Silicone Baking Mat Non-Stick – Heat Resistant – Reusable – Fits Half Sheet Pans – BPA-Free – By BakeMaster”
3. Bullet Points That Sell
You get 5 bullet points. Use them to:
Highlight benefits, not just features,
Include keywords naturally,
Use CAPITALIZED HEADINGS for scannability,
Keep it customer-focused,
Example:
EASY TO CLEAN – Simply rinse or wipe after use. No more scrubbing sticky messes.
HEAT-RESISTANT – Safe up to 480°F for all baking needs.
REUSABLE & ECO-FRIENDLY – Replace disposable foil or parchment paper.
4. Product Description (or A+ Content)
You can use plain text OR upload A+ Content if you're brand registered.
Use the description to:
Tell your brand story,
Overcome objections,
Reinforce benefits,
Add formatting (via HTML for plain descriptions),
Pro tip: Use short paragraphs, clear formatting, and persuasive language.
5. Images: Visual Persuasion = Sales
Use ALL 7 image slots,
First image = clean white background,
Others = show features, size, use in context, lifestyle images,
Add infographics and close-ups,
Include dimensions and packaging if relevant,
Hire a designer on Fiverr or Upwork for infographics and mockups.
6. Backend Keywords (Hidden SEO)
These don’t appear on the listing, but help Amazon rank your product.
Tips:
Use synonyms and misspellings,
No commas or quotes,
Don’t repeat keywords already in title or bullets,
Max 250 characters,
Example backend keywords for a yoga mat:
“exercise mat, pilates mat, stretching mat, non slip yoga, gym mat women, thick yoga mat”
7. Tools to Optimize Your Listing
Helium10 – Scribbles → Build SEO-optimized listings
This is the technical process of uploading your product to Amazon's catalog.
You’ll create a new listing (ASIN) using your optimized content from Step 15.
Let’s go step by step.
1. Go to “Add a Product”
1) Log into your Amazon Seller Central account
2) Go to Inventory > Add a Product
3) Click: “I’m adding a product not sold on Amazon”
(You’re creating a brand-new ASIN, not joining an existing listing.)
2. Select Product Category
Use the search bar to find your product (e.g. “Yoga Mat”),
Choose the most accurate and relevant category,
Amazon may show multiple options — select the one your competitors use,
Tip: You can spy competitors’ categories by scrolling down on their listing to "Product Information."
3. Fill in Listing Information (Required Tabs)
You’ll see multiple tabs: Vital Info, Offer, Images, Description, Keywords, etc.
Here’s what you must fill:
Vital Info
Product Title → Add your optimized title,
Brand Name → If you're private labeling, use your brand,
Manufacturer → Same as brand (or your LLC name),
Offer
SKU → Internal reference (can be random, like YOGA001),
Price → Use your launch price (we’ll cover strategy soon),
Quantity → Add 0 if using FBA (inventory will update when stock arrives),
Condition → “New”,
Fulfillment Channel → Choose:,
“I want Amazon to ship and provide customer service (FBA)”
or “I will ship (FBM)”
Images
Upload your 7 optimized images,
First one: white background only,
Size: at least 1000px on longest side,
Format: .JPG or .PNG,
Description
Add your 5 bullet points,
Paste your Product Description (you can use HTML if not brand registered),
For A+ Content → you’ll edit it later in Brand Content Manager,
Keywords
Add your backend search terms,
Don’t include brand names, competitor names, or duplicated keywords,
4. Save as Draft
Once complete, click “Save and Finish” or “Save as Draft”
If using FBA, Amazon will ask:
How you will prep/label products,
Dimensions and weight per unit,
Shipping plan (we’ll cover this in Step 18),
5. FNSKU & Barcode Tip
Amazon assigns you a FNSKU barcode.
You must:
Download it from your listing,
Send it to your supplier to print on each unit, OR,
Pay Amazon to label each unit ($0.30 each),
For Private Label, you must use FNSKU, not UPC.
6. Product Listing Approval (if gated)
Some categories (e.g. supplements, beauty, toys) require approval or additional documents.
If this happens:
Amazon will prompt you,
You may need invoices, certifications, or photos,
You can switch products or niches if too complex,
Once your product listing is created, you’ll need to create a shipping plan so your supplier can send the products to Amazon’s warehouse.
Let’s walk through the entire process.
1. Go to “Send to Amazon”
1) Log into Seller Central
2) Go to: Inventory > Manage All Inventory
3) Find your product listing
4) Click “Send/Replenish Inventory” or go to “Send to Amazon”
2. Confirm Packing Details
You’ll be asked:
A) Who preps the products?
Choose:
“Merchant” if your supplier applies FNSKU labels and preps packaging,
“Amazon” if you want Amazon to do it (extra fees apply),
Tip: Always have your supplier apply FNSKU and prep to save costs
B) Labeling
Who labels?
“Merchant” → Your supplier,
“Amazon” → $0.30 per unit,
You’ll be prompted to download the FNSKU labels (PDF) — send these to your supplier.
3. Enter Box Details
This part depends on how your products are packed:
Option 1: Individual Units
If each box has different SKUs,
Option 2: Case-Packed
If all units in each box are the same SKU,
Enter:
Number of units per box,
Box dimensions (cm/inches),
Box weight (lbs/kg),
Your supplier should provide this info — ask for it before creating the plan.
4. Print & Send Box Labels
Amazon will generate box labels (PDF with barcodes)
You’ll get 1 label per box,
Must be printed and applied by the supplier before shipping,
Send these box labels to your supplier along with:
FNSKU labels (for each unit),
Amazon warehouse address (auto-assigned in the plan),
5. Warehouse Destination
Amazon automatically assigns your shipment to 1 or multiple fulfillment centers in the U.S. (e.g., SMF3, ONT8)
You can’t choose it — but some suppliers use Inventory Placement Services to avoid split shipments (Amazon charges extra for this).
Make sure your supplier ships to the correct address shown in your shipping plan.
6. Choose Shipping Method
Ask your supplier if they’ll handle this:
Option - Description
SPD Small Parcel Delivery (DHL, FedEx, UPS) – used for small boxes
LTL/FTL Pallet shipping – used for bulk orders (truck freight)
For most new sellers with < 500 units: SPD is enough.
7. Confirm and Track
Once your supplier ships:
Get tracking numbers (FedEx, UPS, etc.),
Monitor status inside Seller Central > Shipping Queue,
Amazon will mark it as:,
.- Shipped → it's on the way
.- Delivered → arrived at warehouse
.- Checked-In → Amazon is receiving inventory
.- Receiving → partial received
.- Available → ready for sale
Bonus Tips
Always double-check carton sizes and weights — Amazon charges extra for oversize,
Never send inventory without a shipping plan,
Ask supplier to send photos of boxes with labels before shipping,
You can use Prep Centers in the U.S. if your supplier can’t label (optional),
Reviews are critical for trust and conversions.
A) Use Amazon Vine (if eligible)
Enroll your product in the Vine program,
Amazon sends it to reviewers for free,
You pay a flat fee (usually $200),
Get up to 30 trusted reviews,
B) “Request Review” Button
Go to Orders > Manage Orders,
Click “Request a Review” for each order,
Completely safe and within Amazon policy,
Don’t do:
Pay for reviews,
Review your own product,
Ask family/friends for reviews,
Amazon is strict — violations = suspensions.
Your inventory is now live on Amazon — but products don’t sell themselves.
You need to launch your product strategically to get sales, reviews, and keyword rankings.
Let’s walk through how to do it step by step.
1. What Is a Product Launch?
A product launch is the first 2–4 weeks where your main goal is:
Get daily sales
Collect first reviews
Rank on your main keywords
You're not focused on profit yet. You're investing in momentum and visibility.
2. Use PPC (Amazon Ads) from Day One
A) Automatic Campaign
Amazon chooses keywords for you
Great for discovery
Suggested budget: $10–20/day
B) Manual Campaign
You choose the keywords (from tools like Helium10)
Use keyword match types:
Broad,
Phrase,
Exact,
Let both campaigns run for at least 7–14 days before heavy optimization.
3. Target Your Main Keywords
Make sure your listing is optimized for your main search terms:,
Include them in your title and bullets,
Track their ranking daily using tools like Helium10 – Keyword Tracker,
This is how you climb to page 1 organically.,
4. Use Launch Coupons or Discounts
Add a coupon (green badge) to attract clicks,
Set a launch price slightly below market average,
Offer 10–20% discount to boost conversions early on,
You can increase the price later once reviews and rankings improve.
5. Monitor and Optimize
During the first 2–4 weeks:
Track sales, ad spend, and ACoS in Seller Central or with tools like Shopkeeper,
Monitor keyword rankings,
Test pricing or listing changes (e.g., main image or bullets),
Gradually scale ads that are converting profitably,
Tools to Help You
Helium10 – Keyword Tracker, Cerebro, ADS
Shopkeeper for profit tracking
Amazon expects sellers to maintain high performance standards to ensure a great customer experience.
If your account metrics drop too low, Amazon can suspend or deactivate your selling privileges — even if you're a beginner.
Let’s walk through the key metrics you MUST monitor and how to stay compliant.
1. Where to View Your Metrics
Go to:
Seller Central > Performance > Account Health
You’ll see three main sections:
Customer Service Performance,
Policy Compliance,
Shipping Performance (FBM only),
Each section includes metrics you need to keep “in the green.”
2. Most Important Metrics (and Limits)
Metric / Applies To / Target / What It Means
Order Defect Rate (ODR) / FBA & FBM / < 1% / Measures poor buyer experience (returns, bad feedback, A-to-Z claims)
Late Shipment Rate / FBM / < 4% / Orders shipped late
Pre-Fulfillment Cancel Rate / FBM / < 2.5% / Orders canceled before shipping
Valid Tracking Rate / FBM / > 95% / Orders with valid tracking uploaded
Contact Response Time / FBM / < 24h / Response time to customer messages
FBA sellers don’t need to worry about most of these — Amazon handles it.
3. Common Triggers for Account Warnings
Shipping delays (FBM)
Negative reviews or A-to-Z claims,
Inaccurate listings or keyword stuffing,
Selling restricted or unsafe items,
IP complaints or copyright issues,
If you get a performance notification, read it carefully and act immediately.
4. How to Stay Compliant
Task Best Practice
Product listings Be 100% honest and accurate
Reviews Never pay or ask for fake reviews
Communication Use Amazon messaging only
Orders Ship on time, upload tracking (FBM)
Product safety Ensure product meets standards (esp. toys, supplements, electronics)
5. What to Do If You Get a Warning
If Amazon sends you a performance warning:
Stay calm — this happens even to big sellers,
Open the notification and read what the issue is,
Submit a POA (Plan of Action) if required,
A good POA includes:
What happened,
Why it happened,
What you’ve done to fix it,
How you’ll prevent it in the future,
Pro Tips
Set calendar reminders to check Account Health weekly,
Use Sellerboard or Helium10 Alerts to monitor listings and hijackers,
If you’re FBM, always respond to buyer messages within 24h, including weekends,
If your ODR approaches 1%, pause your listings and fix the root problem
Selling on Amazon is a real business.
That means you need to treat your money like a business too.
Let’s cover how to:
Track your profits,
Get paid,
Use smart tools to reduce costs,
Stay organized for taxes and scaling,
1. How Amazon Payouts Work
Amazon pays you every 14 days (or faster for some sellers):
Your balance is deposited into your bank account,
Fees (FBA, ads, commissions, returns) are already deducted,
You can view reports in:,
Seller Central > Reports > Payments
You’ll see:
Gross sales,
Refunds,
Advertising spend,
Net disbursement,
2. Use a Business Bank Account
Even if you’re a solo seller, open a business bank account in your company’s name (LLC or LTD).
Why?
Keeps business and personal funds separate,
Makes tax filing easier,
Required if you plan to scale or sell your business later,
3. Use Wise,
If you’re not based in the U.S. or sell in multiple countries, Wise is a game-changer.
With Wise, you can:
Receive payouts from Amazon US, UK, EU in local currencies,
Convert money at low FX fees (much cheaper than banks or Payoneer),
Get local account numbers in USD, GBP, EUR, etc.,
Send money to suppliers or virtual assistants easily,
It’s perfect for international sellers or digital nomads.
4. Track Profits and Expenses
Don’t guess your profit. Know it.
Use a financial tool like:
Helium10
Shopkeeper
They automatically track:
Revenue,
Cost of goods sold (COGS),
Advertising spend,
Refunds & fees,
Net margin & ROI per product,
Helps you decide when to scale, reorder, or kill a product.
5. Know Your Product Costs
Before scaling, you should know:
Expense Category Example
Product Cost $3.50/unit from supplier
Shipping $1.20/unit air freight
FBA Fees $3.10/unit (varies by size/weight)
Packaging/Label $0.15/unit
Ads $1.00/unit (average)
Total Cost $9.00/unit (example)
If you sell at $19.99, your profit is ~$11.00
But only if you track it properly.
6. Be Ready for Taxes & Accounting
Depending on your country, you may need to:
Report Amazon income on tax returns,
Register for sales tax/VAT in Amazon markets,
File monthly or quarterly reports,
Use:
Google Sheets (if you’re small),
Wave Accounting (free),
QuickBooks or Xero (if more advanced),
Hire a tax advisor once you're profitable
Customer service is a crucial part of your Amazon business — especially if you want to protect your account health and keep customers happy.
Whether you're using FBA (Fulfilled by Amazon) or FBM (Fulfilled by Merchant), your responsibilities will be different.
Let’s break it down.
1. FBA – Amazon Handles Customer Service for You
If you use FBA:
Amazon takes care of:
Shipping and tracking,
Customer emails and inquiries,
Returns and refunds,
Lost or damaged packages,
You only need to:
Answer questions not related to logistics (e.g., about the product itself),
Monitor your performance metrics,
Respond to negative reviews or feedback (if appropriate),
This is one of the biggest advantages of FBA — it's passive and hands-off.
2. FBM – You Handle Everything
If you fulfill orders yourself:
You are responsible for:
Shipping orders on time,
Uploading valid tracking info,
Responding to customer messages within 24 hours,
Accepting and processing returns,
Issuing refunds,
Replacing lost/damaged items,
Missing any of these can lead to account warnings or suspensions.
3. Best Practices for Customer Service (FBM or FBA)
Tip - Why It Matters
Respond within 24h - Amazon requires fast responses
Stay professional - Even when customers are rude
Use templates - Speeds up responses and ensures consistency
Own the issue - Always offer solutions, not excuses
You can create message templates like:
“Hi [Name],
Thank you for reaching out. I’m truly sorry to hear about your experience. I’ll make sure we resolve this quickly for you…”
4. How Amazon Returns Work
FBA:
Amazon allows no-questions-asked returns within 30 days,
You don’t have to approve them,
Returned products go back to Amazon's warehouse,
You may be charged a return processing fee if the product is returned opened/damaged,
You can later request removal or inspection of returned units.
FBM:
Amazon still requires a return window (30 days),
You must provide a return address in the customer’s country,
Once received, you issue a refund manually,
5. Manage Negative Feedback & Reviews
Reviews are public and affect sales,
Feedback is about the seller (FBM only) — can be removed if it violates policy,
How to respond:
Use “Contact Buyer” in Seller Central,
Apologize, offer refund or replacement (within ToS),
Stay calm and polite always,
FBA sellers rarely receive seller feedback, since Amazon handles fulfillment.
Tools That Help
Helium10 – Follow-Up → Automate review requests and email sequences,
Shopkeeper → Track refunds and profitability,
Amazon Buyer-Seller Messaging → Central inbox for all inquiries
One of the biggest mistakes new sellers make is running out of stock — or worse, overstocking.
Both situations hurt your Amazon business:
Stockouts = lost ranking, missed sales, higher ad costs to recover
Overstock = high storage fees and cash stuck in unsold inventory
Let’s learn how to manage and restock like a pro.
1. Why Inventory Management Matters
Amazon’s algorithm rewards availability. When you go out of stock:
Your product loses ranking,
You miss out on Buy Box visibility,
You may even get delisted from search results temporarily,
So keeping stock is essential to stay competitive.
2. Track Your Sales Velocity
You need to know how many units you sell per day.
Use a simple formula:
Daily Sales Velocity = Total units sold ÷ Number of days
Example:
If you sold 300 units in 30 days = 10 units/day
Then you can plan your next restock based on that.
3. Calculate When to Reorder
Use this formula to determine your reorder point:
Reorder Point = (Daily Sales Velocity × Lead Time) + Buffer Stock
Lead Time = how many days it takes to manufacture + ship to Amazon
Buffer Stock = extra days of stock (e.g. 7–14 days) in case of delays
Example:
Daily sales = 10
Lead time = 30 days
Buffer = 10 days
Reorder Point = (10 × 30) + (10 × 1) = 400 units
You should reorder when you have 400 units left in stock.
4. Use Tools to Automate Restock Alerts
Amazon’s Restock Report (under Inventory Planning),
Shopkeeper – for smart forecasting,
Helium10 – Inventory Protector / Alerts,
These tools show:
How many days of stock left,
When to reorder,
How much to reorder,
5. Avoiding Amazon Storage Fees
Amazon charges:
Fee Type - When it Happens
Monthly storage fee - Every month for stored inventory
Aged inventory fee - After 271+ days in warehouse
Tips:
Don’t overstock on first order,
Keep your initial inventory to 1–2 months' worth,
Use removal orders to clear unsold items if needed,
6. What to Communicate with Your Supplier
To avoid delays:
Confirm production time and shipping time,
Ask for photos and packing list before shipping,
Ask about MOQ for reorders (may be lower than first order),
Build a good relationship for faster turnarounds.
Go to "Resources" and download the final information.
Start your Amazon journey today! This beginner-friendly course will guide you step by step through the entire process of selling on Amazon FBA and FBM. No prior experience required.
You’ll learn how to set up your Amazon Seller Central account, choose between FBA or FBM, and understand the exact investment you need to get started. Then, we’ll dive into product research using proven methods and tools, sourcing suppliers, and creating high-converting listings that rank on Amazon.
This course also covers launching strategies, Amazon PPC advertising, getting your first reviews, and tracking profits with the right tools. You’ll discover how to manage inventory, restock efficiently, and scale your business for long-term success.
By the end, you’ll have a complete roadmap: from opening your account to selling your first product and beyond. Whether you want extra income or to build a full business, this course will give you the clarity and tools to succeed.
Join now and start building your Amazon business today!
Note: Parts of this course content, including scripts, materials, or visual assets, were created with the assistance of artificial intelligence tools. All content has been reviewed, curated, and adapted by the instructor to ensure accuracy and relevance for students.