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Learn Amadeus Ticket Reissuance | GDS Amadeus Ticket Reissue
Rating: 4.0 out of 5(11 ratings)
56 students

Learn Amadeus Ticket Reissuance | GDS Amadeus Ticket Reissue

Step by Step Amadeus Ticket Reissuance Course | Comprehensive Course on Ticket Reissue with Amadeus by Saif Ali RAAZ
Created bySaif Ali RAAZ
Last updated 9/2025
English

What you'll learn

  • 1: Amadeus Ticket Changer (ATC) for Reissue
  • How to use Amadeus Ticket Changer (ATC) for automated ticket reissuance.
  • Step-by-step procedures for handling fare recalculations, taxes, and penalties during reissuance.
  • Techniques for identifying eligible tickets for ATC reissue to ensure automation is applied correctly.
  • 2: Electronic Miscellaneous Document (EMD) Ticket Exchange
  • Detailed guidance on using EMDs for exchanges and service modifications.
  • The creation, modification, and management of EMDs within Amadeus.
  • Ticket Re Issuance using EMD process
  • 3: Manual Ticket Reissuance
  • Comprehensive skills for manual ticket reissuance when automation is not possible.
  • Fare recalculation and updating booking classes, fare basis, and ticket numbers manually.
  • Practical insights into managing unique reissuance cases that require custom handling.
  • 4: Problem Solving and Troubleshooting in Ticket Reissuance
  • Techniques for resolving common issues in reissuance processes.
  • Strategies for overcoming system limitations and ensuring compliance with airline policies.
  • How to address challenges in fare differences, penalties, and tax adjustments.
  • 5: Best Practices and Efficiency Tips
  • Methods to streamline ticket reissuance processes for increased productivity.
  • Practical tips on reducing errors in reissuance to improve customer satisfaction.
  • Insider knowledge on maximizing the benefits of Amadeus reissuance tools for complex ticketing scenarios.

Course content

1 section • 12 lectures • 48m total length

  • Course Introduction0:34

    Explore the course introduction to the Amadeus ticket reissuance course. Outline what to expect from the Amadeus ticket reissue program.

  • Amadeus Pre Reissue: Important Commands Introductions and Explanation8:29

    Explore essential Amadeus pre reissue commands and their explanations to streamline ticket reissuance workflows. Apply introductory commands to understand and execute pre reissue tasks confidently.

  • Re Issue Class 12:30

    Master the complete Amadeus ticket reissue, automatic and manual, from reserving a PNR to issuing the ticket and executing pricing, commission, form of payment, and reissue steps.

  • Re Issue Class 21:12

    Learn how to check a reservation status, retrieve a PNR with TX surname/firstname, and locate the e-ticket and flight details for a Lahore to Heathrow itinerary.

  • Re Issue Class 31:39

    Retrieve the PNR, view ticket data and status, and apply the ATC process for automatic ticket reissuance by changing the itinerary to 30 November and saving changes.

  • Re Issue Class 43:56

    Learn to perform Amadeus ticket reissuance using ATC with automatic reissuance, cancel segments, verify fares, taxes, and zero additional collection, then retrieve the PNR and confirm the new ticket 713.

  • Re Issue Class 51:23

    Learn how to verify a properly reissued Amadeus ticket by checking open and exchanged statuses, confirming no EDC charges, and retrieving the PNR using TX TKT commands.

  • Re Issue Class 67:16

    Master Amadeus ticket reissuance by upgrading to a higher class, calculating fare differences and penalties, updating the PNR, and validating the new ticket status.

  • Re Issue Class 72:37

    Learn how to identify the exact reissuance cost, compute the total additional collection, and cancel or retrieve tickets and PNRs using Amadeus ticket reissuance procedures.

  • Re Issue Class 84:55

    Issue a Saudi Arabian airline ticket and reissue it using the AMD process, applying class penalties, updating passenger details, and reviewing fare and PNR status (139872).

  • Re Issue Class 93:40

    Reissue class 9: learn to reissue a PNR with EMD, adjust itineraries, calculate fare differences and taxes with ATC, and process EMD charges using TQM and TDM.

  • Re Issue Class 1010:06

    Perform manual reissuance by comparing the updated itinerary with the original ticket, calculate a 32,090 PKR fare difference plus a 20,000 PKR penalty, and reissue with Amadeus commands.

Requirements

  • Students who have completed: Amadeus GDS Training | Amadeus Course | Amadeus Tutorial
  • Completion Amadeus Ticketing Training – Students should have completed the Amadeus Ticketing Tutorial covering foundational ticketing knowledge up to basic issuance. This background is essential for understanding advanced reissuance concepts.
  • Familiarity with Amadeus System – Basic working knowledge of the Amadeus system, including familiarity with key commands, navigation, and booking management.
  • Experience in Ticketing or Reservations (recommended) – While not required, previous experience in a ticketing or reservations role will help students better understand and apply advanced reissuance techniques.

Description

Disclaimer: This is an independent training program created solely for educational purposes by Saif Ali RAAZ, an experienced Aviation, Hospitality, and Tourism Instructor.

Please note that this course is not affiliated with Amadeus.

Upon successful completion, a certificate of completion will be awarded by Udemy, which is recognized worldwide as proof of your learning achievement.

Unlock the next level of ticketing expertise with our Amadeus Advanced Ticket Reissuance and EMD Handling course! This specialized training focuses on the essentials of Amadeus ticket reissuance, teaching you the intricacies of Amadeus Ticket Changer (ATC) for Reissue, Electronic Miscellaneous Document (EMD) Ticket Exchange, and Manual Ticket Reissuance processes.

In this course, you will:

  • Master automated reissuing techniques using Amadeus Ticket Changer (ATC) to streamline complex ticket changes.

  • Handle Electronic Miscellaneous Documents (EMD) for ticket exchanges effectively.

  • Gain confidence in executing manual ticket reissuance for unique scenarios that require personalized handling.

Prerequisite: We recommend completing the Amadeus Ticketing Tutorial (covering basic ticketing concepts) before enrolling in this advanced course. This foundational knowledge is essential for you to make the most of the advanced techniques covered in this program.

Join us to enhance your Amadeus proficiency and become skilled in the nuanced world of ticket reissuance and exchanges!


NOTE: "If you have any questions throughout the learning process, feel free to reach out—I’m here to help and happy to assist you!"


In the Amadeus Advanced Ticket Reissuance and EMD Handling course, students will learn:


  1. Amadeus Ticket Changer (ATC) for Reissue

    • How to use Amadeus Ticket Changer (ATC) for automated ticket reissuance.

    • Step-by-step procedures for handling fare recalculations, taxes, and penalties during reissuance.

    • Techniques for identifying eligible tickets for ATC reissue to ensure automation is applied correctly.

  2. Electronic Miscellaneous Document (EMD) Ticket Exchange

    • Detailed guidance on using EMDs for exchanges and service modifications.

    • The creation, modification, and management of EMDs within Amadeus.

    • Practical steps for handling scenarios that require an EMD, including ancillary services and involuntary changes.

  3. Manual Ticket Reissuance

    • Comprehensive skills for manual ticket reissuance when automation is not possible.

    • Fare recalculation and updating booking classes, fare basis, and ticket numbers manually.

    • Practical insights into managing unique reissuance cases that require custom handling.

  4. Problem Solving and Troubleshooting in Ticket Reissuance

    • Techniques for resolving common issues in reissuance processes.

    • Strategies for overcoming system limitations and ensuring compliance with airline policies.

    • How to address challenges in fare differences, penalties, and tax adjustments.

  5. Best Practices and Efficiency Tips

    • Methods to streamline ticket reissuance processes for increased productivity.

    • Practical tips on reducing errors in reissuance to improve customer satisfaction.

    • Insider knowledge on maximizing the benefits of Amadeus reissuance tools for complex ticketing scenarios.

By the end of the course, students will be able to confidently reissue, exchange, and manage tickets using advanced Amadeus functionalities, making them valuable assets in any travel management or airline ticketing role.


This course is ideal for:

  1. Travel Agents and Ticketing Specialists looking to expand their skills in Amadeus ticket reissuance, including handling complex cases and automated reissuance tools.

  2. Airline Reservation and Ticketing Staff who manage ticket exchanges, reissues, and EMDs regularly and want to improve efficiency and accuracy in these processes.

  3. Corporate Travel Managers who handle bookings and ticket modifications for business travelers and need to ensure seamless reissuance and EMD handling.

  4. New Travel Industry Professionals who have completed an introductory Amadeus ticketing course and want to deepen their knowledge in advanced reissuance techniques.

  5. Freelance Travel Consultants who offer ticketing and rebooking services and need to master both automated and manual ticket reissuance.

Whether you’re working at a travel agency, airline, or independently, this course will give you the advanced ticketing skills to streamline reissuance and exchange processes effectively.

Who this course is for:

  • This course is ideal for:
  • Travel Agents and Ticketing Specialists looking to expand their skills in Amadeus ticket reissuance, including handling complex cases and automated reissuance tools.
  • Airline Reservation and Ticketing Staff who manage ticket exchanges, reissues, and EMDs regularly and want to improve efficiency and accuracy in these processes.
  • Corporate Travel Managers who handle bookings and ticket modifications for business travelers and need to ensure seamless reissuance and EMD handling.
  • New Travel Industry Professionals who have completed an introductory Amadeus ticketing course and want to deepen their knowledge in advanced reissuance techniques.
  • Freelance Travel Consultants who offer ticketing and rebooking services and need to master both automated and manual ticket reissuance.
  • Whether you’re working at a travel agency, airline, or independently, this course will give you the advanced ticketing skills to streamline reissuance and exchange processes effectively.

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