Udemy
    •  
    •  
    •  
    •  
    •  
    •  
    •  
    •  
Subscribe
Turn what you know into an opportunity and reach millions around the world.
Learn More
Your cart is empty.
Keep shopping
All About Salesforce - Level 1
Rating: 4.0 out of 5(13 ratings)
574 students

All About Salesforce - Level 1

Master Salesforce fundamentals, cloud concepts, CRM, Customer 360, job roles, and Trailhead—all in one beginner-friendly
Created byRupesh Padhi
Last updated 7/2025
English

What you'll learn

  • Understand the basics of Salesforce, including its purpose, history, and core offerings.
  • Gain clear knowledge of cloud computing concepts, CRM systems, and data centers.
  • Explore Salesforce Customer 360 and its products like Sales Cloud, Service Cloud, Marketing Cloud, etc.
  • Identify various Salesforce job roles and understand the Salesforce implementation process.
  • Understand the core components of the Salesforce ecosystem.

Explore related topics

Course content

3 sections • 9 lectures • 50m total length

  • Course Overview0:51

Requirements

  • No prior experience with Salesforce or cloud platforms is needed.
  • Basic computer skills and curiosity about CRM systems will help.
  • A computer device and internet access is enough.
  • A willingness to learn and explore Salesforce and CRM concepts.

Description

Welcome to All About Salesforce – Level 1, a complete beginner-friendly course designed to help you understand Salesforce from the ground up.

In this course, you'll explore:

  • What Salesforce is and how it helps businesses manage customer relationships.

  • Key concepts include cloud, data centers, servers, and cloud-based software.

  • The role of Salesforce Customer 360 and its suite of products, including Sales Cloud, Service Cloud, Marketing Cloud, and more.

  • How Salesforce is implemented in real business environments.

  • Various job roles in the Salesforce ecosystem, like Administrator, Developer, QA, Consultant, Architect, and others.

  • The power of Trailhead—Salesforce’s free learning platform with hands-on practice.

You'll also learn how Salesforce fits into modern business strategy, supports automation, and enhances team collaboration. This course builds a solid foundation with no prior experience required. It’s structured in a simple, clear, and engaging way—making it ideal for absolute beginners.

Whether you're a student, job seeker, career switcher, or just curious about Salesforce—this course will give you the confidence to begin your Salesforce journey.

With simplified explanations and real-world relevance, this course is perfect for those with zero prior knowledge. You’ll gain the clarity and confidence needed to take the first baby step toward a rewarding Salesforce career path.

Who this course is for:

  • People who are new to Salesforce or cloud-based CRM systems.
  • Students, job seekers, and professionals from both IT and non-IT backgrounds who want to understand Salesforce.
  • Students exploring career opportunities in the Salesforce ecosystem.

Report abuse