
This lesson consists of:
1. Instructor introduction
2. Why this course?
3. This course is for?
4. Course index
After this lesson, you will know the definition of KPI, difference between trivial and key measures and a couple of examples of KPIs.
Learn common characteristics of KPIs and how do they help in monitoring the performance.
Learn about the benefits of having KPIs in place and disadvantages of ineffective KPIs.
Understand the need to classify KPIs, ways to classify KPIs, and the generic dimensions which can be used to fit any specific KPIs into overall performance framework.
Learn about an important concept of leading and lagging KPIs which helps in developing a balanced set of KPIs.
Section introduction and an exercise: write down the vision, mission and goal statements for the Café Fresh Mornings.
Learn about vision and mission statements, difference between the two.
Learn about goals, objectives and hierarchy of these along with KPIs.
Identify good KPIs after going through this lesson.
Identify bad KPIs and learn about the factors that lead to ineffective implementation of KPIs
Understand the generic flow of the development and selection of good KPIs
Understand Balance scorecard perspectives and what do they mean along with the advantages, disadvantages of BSC.
A new lesson with more details on steps that lead to KPI selection.
Develop KPIs with the help of given template, using the concept of balance scorecard.
Learn how to choose the best KPIs for your project and organization.
Another example of strategic planning for the airlines/ services industry.
Another example of strategic planning for the manufacturing industry.
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What students are saying about the course:
"I enjoyed and learned a good basis of the KPIs."- Jimmie Cain
"Understandable and very good."- Victor Olegario Gonzalez Vela
"It was a mind opener and very well explained at a beginner level. I am very happy and satisfied."- Gurjinder Singh
"Loved that part telling that some organizations use KPI's to punish rather than motivate ! Learnt about KPI's !! Great Insight and information about different types of KPI’s and Do’s and Don’t of KPI definition! Learnt something concrete! Thanks !!"- Amit
"I think it’s a very good course for beginners like me...very easy to understand."- Oluseun Babs-Jonah
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The primary objective of this course is to help you understand the basic fundamentals of KPIs. Here you will learn how to choose KPIs effectively.
Invest your 1 hour in this course and you shall learn the basic fundamentals of KPIs, classification, characteristics of good and bad KPIs, how to make a balanced selection of KPIs for effective implementation, concept of leading and lagging KPIs with examples, a case study with an excel template to derive and establish strategic management at your workplace with the help of tools like balance-scorecard and KPI tree.
There are a lot of supporting templates and reading material as well, for your reference.
Please do enrol and step up your strategic management and decision-making process.
If by any chance you don't get what you expected from the course, you are covered with a 30 days money-back guarantee.
P.S This is the beginner level 1 hour course, if you are looking for a detailed (all level) course on KPIs you may want to check All About KPIs by us on Udmey.