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Airline Operations: Safety Management System
Rating: 4.4 out of 5(14 ratings)
49 students

Airline Operations: Safety Management System

Master Aviation SMS, ICAO Annex 19, IOSA, EASA, FAA, CAA fundamentals. Safety and Just Culture practical aspects
Created byAnzijs Vilcevskis
Last updated 6/2026
English

What you'll learn

  • Aviation safety management principles
  • Airline Safety Management System
  • Key components of SMS
  • Safety Risk Assesment
  • Hazards, Risks and Mitigations
  • Incidents, Serious Incidents and Accidents
  • SMS regulatory framework
  • Safety and Just Culture

Explore related topics

Course content

3 sections • 20 lectures • 4h 44m total length

  • About the course5:13

    Master the basic principles and four pillars of aviation safety management system, understand safety culture, regulatory roles, and incident prevention to prepare for exams and careers.

  • Introduction to Safety Management System10:48

    Learn how the safety management system (SMS) reduces aviation risk through four pillars—policy, risk management, assurance, and promotion—while ensuring compliance and a proactive safety culture.

  • SMS regulatory framework15:24

    Explore the global sms regulatory framework from ICAO annex 19 and the safety management manual to state safety programs. Learn how regulators and service providers implement sms within airlines.

  • International Air Transport Association’s role in SMS14:53

    Iata acts as a non-regulatory partner, supporting sms worldwide through standards, guidance, training, and data sharing, including IOSA and ISAGO audits.

  • History of SMS4:35
  • Safety Culture. Just Culture9:02

    Learn how airlines build a positive safety culture by embracing informed, flexible, learning, reporting, and just culture elements. Understand how just culture supports reporting and fair accountability without blame.

  • Hazards, Risks, Mitigations13:47

    Learn how hazards create risk and how mitigations reduce probability and severity in airline operations, with examples like icy runways, runway excursions, and winter training.

  • Incidents, Serious Incidents, Accidents23:20

    Define incidents, serious incidents, and accidents with examples like runway incursion and near collisions; explain how latent conditions and active failures drive aviation safety risks.

  • Introduction to Human Factors and Performance6:29
  • Competency12:49

    Explore how competency, a mix of knowledge, skills, and attitudes, drives safety management in aviation, and how competency-based training and assessment, guided by ICAO standards, develops flight dispatchers and pilots.

  • Errors, Mistakes and Violations28:47

    Explore errors, mistakes, and violations from a safety management system perspective. Learn definitions, examples, and how training, policies, and culture address each type.

  • Recklessness and Sabbotage10:59

    Recklessness is a conscious disregard of safety risk, while sabotage is an intentional act to harm operations. Distinguish them from errors and violations in safety management systems and just culture.

  • The Swiss Cheese Model14:30

    Learn the fundamental ideas behind the James Reason's accident causation model widely used in aviation and other high stake industries.

  • Quiz

Requirements

  • No aviation experience needed - you will learn it all here.

Description

Airline Operations: Safety Management System provides aviation professionals and entry level employees with a comprehensive foundation in the principles, structure, and practical implementation of a Safety Management System (SMS). It is designed to equip participants with the knowledge, skills and attitudes required to identify hazards, assess associated risks, and apply effective mitigation strategies within a modern aviation environment. Through a structured and methodical approach, learners gain insight into regulatory requirements, industry best practices, and the organizational behaviors that support a proactive safety culture.

Throughout the program, participants will explore the four components of SMS, including Safety Policy and Objectives, Safety Risk Management, Safety Assurance and Safety Promotion, examine real-world operational scenarios, and learn how to integrate safety responsibilities into daily decision-making. The course prepares individuals to contribute meaningfully to their organization’s safety performance, ensuring that safety is managed systematically, consistently, and in alignment with international standards.

This training serves as an essential step for aviation personnel seeking to enhance their professional competence and support continuous improvement in operational safety. It will lay a foundation for you to successfully prepare and pass an airline job interview. Embark on this educational journey to uncover the fascinating world of aviation safety and open the doors to numerous exciting career opportunities!

Who this course is for:

  • Aspiring aviation professionals
  • Individuals transitioning into the aviation sector
  • Aviation students
  • Airline operators
  • Civil Aviation Authorities
  • Other aviation industry stakeholders

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