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AI Literacy Basics: Applying Generative AI in the Workplace

Name: AI Literacy Basics: Applying Generative AI in the Workplace
Rating: 4.5 (16092 reviews)

Practical AI for beginners. Learn generative AI tools for your job, no programming or tech background required.

Role Play

Created byNicolle Merrill

Last updated 2/2026

English

What you'll learn

Demonstrate the ability to use at least three generative AI tools relevant to your job function.
Apply prompt engineering techniques to effectively communicate with AI tools for improved results.
Develop a strategy for integrating generative AI tools into your daily work routine to enhance productivity.
Identify at least five practical applications of generative AI in various business functions.
Evaluate the potential benefits and limitations of implementing generative AI in your role.
Formulate effective questions and prompts to maximize the utility of generative AI in problem-solving scenarios.
Adapt existing workflows to incorporate generative AI tools for improved efficiency.
Articulate the potential impact of generative AI on your industry and career trajectory.
Communicate the value and limitations of generative AI to both technical and non-technical stakeholders.
Create a personal action plan for continuous learning and skill development in the field of AI.

Course content

5 sections • 42 lectures • 4h 49m total length

Welcome to Your AI learning journey2:29
Learn why this course exists and if you're a fit for it.
Course Overview: Experimenting with AI, no programming required4:22
Embrace your curiosity and dive into what you'll learn in this course.
What is Generative AI (GenAI)?5:34
A quick and easy overview of what makes Generative AI so unique.
Activity: Exploring Generative AI as a Multi-Use Tool5:28
Explore how to use generative AI as a multiple purpose tool with Google Notebook.
Activity: Researching how Generative AI tools are used in your industry3:41
Explore how generative AI is used in being used your industry and role in this hands-on activity. Use the download below to get started.
Addressing the fears: Will AI take my job?6:15
Learn the answer to the most popular question in my courses. Spoiler alert: It's complicated.

How models and data power AI6:21
Large Language Models (LLMs) in the workplace7:56
Large Language Models (LLMs) power the generative AI tools that you'll most likely encounter in the workplace. They power popular AI assistants like ChatGPT, Claude, Gemini, and more. This covers what they can do and how they connect to tools to make them even more powerful.
Beyond LLMs: Audio, Image, and Video generation models12:12
Learn how audio, image, and video models have evolved to be powerful AI tools in the workplace. Although the focus of this course is mostly on LLMs, it's useful to understand the impact of these models on jobs in creative, marketing, and design space.

How to use Generative AI in your job12:46
See how people are using generative AI in the workplace
Setting boundaries on AI use
How to prompt AI and get results that matter at work8:49
An easy introduction to prompting best practices.
Data privacy 1015:29
Not all data is created equal. Learn which data you should avoid giving to models and why.
Troubleshooting unhelpful prompts and bad outputs4:42
Sometimes your outputs are unhelpful. Here are ways to figure out how to get better outputs.
Adding data to prompts for better AI outputs6:32
Learn how to add data to prompts to make them more personalized and useful for the task you're doing. Generative AI products now allow you to add more data (information) to your prompt to get better results.
Activity: Invitation to prompt along during demos1:33
An invitation to prompt along if you feel like getting hands on before the prompting basics lesson. Go to https://chat.openai.com/ to prompt along.
Demo: How to create, transform, and personalize content with LLMs5:28
Learn how to work with LLMs, exploring different ways to create, transform, and personalize outputs for workplace tasks.
Demo: How to summarize, organize, and brainstorm with LLMs4:37
Learn how to work with LLMs, exploring different ways to summarize and organize information, plus brainstorming with genAI assistants.
Demo: Q&A with documents, urls, and images with LLMs5:37
Learn how to work with LLMs. See how to use Q&A on documents, images, and urls. Upload your own PDFs or use the example in the resources if you're prompting along.
Demo: Data analysis with LLMs4:56
Learn how to work with LLMs. Explore through how to use LLMs for data analysis. Download the small excel file in the resources to analyze it if you are prompting along.
Demo: Problem solving, research, and planning with LLMs7:25
Learn how to problem solve, research helpful information using Deep Research, and plan your projects using LLMs
Demo: Design with image and video generation6:33
Learn how to use image generation and video tools in your work
Demo: Vibe coding (for non-programmers)8:14
A quick intro to vibe coding. You can build small websites and apps using natural language and LLMs, no actual coding on your part is necessary (the LLM will code for you).
Using prompting flows that streamline your work8:47
Once you've learned everything you can do with LLMs, start using it all together by stacking tasks.
Activity: Find five prompts to use in your job1:09
Using the templates or your improved prompts, find five prompts that you can use in your job.
Limitations of working with Generative AI & LLMs6:22
A look at what LLMs do not do well.
The impact and ethical considerations of Generative AI18:11
Building AI literacy skills means taking a holistic look at the impact of generative AI. This video covers a range of topics related to the impact and ethical considerations of using generative AI in 2024.
Navigating hallucinations in outputs9:21
Hallucinations are a feature of working with generative AI. Here's how to navigate them when using GenAI for work tasks.
Understanding bias in Generative AI5:58
AI has always had bias. Here's why.

AI powered-workflows: How AI has changed the workplace18:31
Learn how to think through workflows and figure out where AI fits in. See an example of how to think through using a slide generation tool in your workflow, and how roles that incorporate AI are shifting from execution to overseeing AI outputs
Finding the right Generative AI tools for your work10:06
Figuring where genAI fits into your workflows and which tools to use.
Activity: Identifying Generative AI tools for your daily work tasks1:41
Categorize your tasks and learn what tools are useful for your workflows.
Save time in your work with prompt templates3:06
Use prompt templates to streamline your work with AI tools, plus access to prompt templates for the workplace based on function and tasks, designed only for this course.
Activity: Build your team's prompt library2:19
Build a prompt library for you team and stand out for your AI skills
Create Custom GPTs for your job6:47
Create AI assistants that make your work life (and your team mate's life) easier. See the resources for more support in building custom GPTs
AI agents: How they work and what sets them apart from AI assistants9:03
Learn the key differences between AI agents and AI assistants, including how agents operate, make decisions, and handle tasks independently.
Demo: Exploring 3 different AI agents for the workplace11:24
See how three workplace-ready AI agents function, each designed to support different tasks.
Activity: Getting hands on with an AI agent3:14
Try out an AI agent and see how it might fit into your workflow.

The impact of Generative AI on careers in 202615:28
Generative AI is creating chaos with our careers. Here's a look at how generative AI is changing our careers, examples of job postings with AI skills, and how to adapt.
AI Skills that boost your resume and advance your career5:04
A look at the AI skills you're developing in this course, how to add them to your resume and talk about them in interviews. Plus, a reminder that soft skills are just as important as AI skills.
Activity: Asking curious questions1:58
Commit to conversations about generative AI in your workplace with this list of curious questions.
Where Generative AI is heading next plus resources to stay informed11:27
Exploring the evolution of generative AI and how to stay informed.
Final Activity: A prompt to celebrate your new AI skills2:28
Use this prompt to get your celebration image!

Requirements

This course meets you wherever you are on your AI journey. Whether you're completely new to the concepts or have some exposure already, we'll ensure you gain practical AI literacy applicable to real workplace scenarios. All you need is a willingness to learn and an open mindset towards AI. We'll provide the knowledge and hands-on practice to get you up to speed on generative AI from the ground up. There is no coding or programming at any point in this course.

Description

Master AI literacy basics with this generative AI for beginners course.

Employers are paying a premium for AI skills. Are you ready to become the go-to AI person in your workplace?

AI can get you a raise. The consulting firm PWC found that "jobs that require AI skills carry up to a 25% wage premium on average, underlining the value of these skills to companies."

This course teaches you how to use AI tools at work.

In this course, you'll:

Build confidence in AI basics and generative AI understanding
Learn to use AI tools effectively in your workplace
Adapt your career for the AI-driven future
Develop an informed opinion on the impact of AI in our workplaces

Why take this course?

Boost your career with in-demand AI skills – no coding required. This course is perfect for:

Professionals looking to enhance productivity with AI
Team leaders wanting to understand AI benefits for their departments
Career changers seeking valuable AI skills for their resume
Anyone curious about AI but intimidated by tech jargon

The details:

In this course, we dive deep into the key topics on everyone's mind:

1. How does generative AI work?

We start with AI basics, breaking down complex concepts like "training a model" into bite-sized, digestible explanations. No snooze-fest here – just the foundational knowledge you need to speak confidently about AI in your workplace.

2. How is generative AI used in the workplace?

Discover real-world AI applications across industries. We go beyond a typical ChatGPT course for beginners here to give you practical ways to use ChatGPT and other generative AI tools in the workplace. You'll learn:

How to evaluate and select AI tools for your role
Practical ways to use ChatGPT (and other AI tools) at work
How to use prompt templates to supercharge your productivity (you get access to over 50+ prompt templates for workplace tasks)

3. What's the impact of generative AI on careers?

We'll explore how AI is reshaping the workplace and answer the big question: Will AI take my job? Spoiler alert: It's complicated.

What sets this course apart?

Up-to-date content on the latest generative AI products
No coding required – we focus on practical applications
Interactive activities to get you hands-on with AI tools and using them for work
Real-world examples across industries
Downloadable resources and cheat sheets
An extended discussion on the ethics and impact of Generative AI
Discussion on the impact of Generative AI on your career
Certificate of completion to showcase your new skills

Who's teaching this AI goodness?

Meet Nicolle Merrill, your AI-literacy guide. A four-time career changer, Nicolle has worn many hats: study abroad advisor, luxury travel writer, global career coach, author, public speaker/trainer, and now Generative AI Product Designer.

When Nicolle started learning about AI in 2018, she had no technical background. She sat through hours of technical YouTube videos trying to make sense of engineering concepts. Eventually, she landed a role as a chatbot designer, combining her love of language with her curiosity about AI. As she continued building AI products, she noticed the lack of training to teach non-technical teams about AI.

Frustrated by boring, overly technical AI courses, Nicolle created Boring AI (plot twist: it's not boring) to make AI literacy accessible for non-techies like her past self.

Why are there so many donuts?

AI branding and visuals are dominated by the same colors and themes: dark blue and neon blue colors, robots and code for visuals. That's boring. So Nicolle took a different approach for her AI branding: bright colors and donuts, which is the opposite of how AI is portrayed normally. All of Nicolle's courses include pictures of donuts and references to donuts when demo'ing concepts. A side effect of taking Nicolle's courses is that many students are hungry for donuts afterwards.

Recent feedback:

"Informative and highly motivating."

"I thought AI was just marketing hype. Now I know all the ways I can use it. Thank you!"

"Very insightful session. Hopefully you'll offer similar sessions in the near future."

Ready to embrace your curiosity?
Investing in your AI literacy isn't just about keeping up – it's about getting ahead. This course is designed to make you the go-to AI person in your workplace, opening doors to exciting opportunities and career potential.

Stay curious!

Who this course is for:

This course on AI Literacy and using generative AI tools in the workplace is designed specifically for business professionals and working professionals who do not have a programming or technical background. It caters to individuals across various industries, job roles, and departments who want to develop a practical understanding of generative AI and how to effectively leverage these tools to enhance their productivity and job performance, without needing to learn how to code or get into the technical weeds.
Whether you're in marketing, sales, operations, HR, finance, project management or any other business function, this course will empower you to become AI-literate and harness the potential of generative AI in your specific workplace context. No prior programming experience is required. The curriculum is tailored for non-technical professionals, focusing on building conceptual knowledge about generative AI, applying critical thinking to its uses and implications, and gaining hands-on experience with user-friendly generative AI applications relevant to typical business workflows.

AI Literacy Basics: Applying Generative AI in the Workplace

What you'll learn

Explore related topics

Course content

Introduction6 lectures • 28min

Understanding Generative AI3 lectures • 26min

Get Started Using AI at Work20 lectures • 2hr 12min

Level Up: Make AI Part of How You Work9 lectures • 1hr 6min

The impact of generative AI in the workplace5 lectures • 36min

Requirements

Description

Who this course is for: