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AI Literacy at Work: Essential Skills for Every Employee
Role Play
Rating: 4.5 out of 5(940 ratings)
2,522 students
Created byNicolle Merrill
Last updated 2/2026
English

What you'll learn

  • Identify tools and tasks that benefit from generative AI
  • Use AI for research and simple workflow support
  • Write clear prompts and improve outputs through iteration
  • Spot good AI use cases in their own role and create a basic adoption plan
  • Recognize limitations, hallucinations, and risks in AI outputs
  • Verify AI-generated work and apply safe data practices
  • Make responsible and ethical decisions when using AI
  • Understand how AI is reshaping jobs and the skills needed to adapt
  • Build a 30 day plan for continued AI learning

Course content

4 sections • 17 lectures • 53m total length

  • Welcome to the course1:53

    Build AI literacy foundations for professionals with this beginner course, answer how to choose tools, use generative AI at work, handle hallucinations, and practice responsible use through hands-on activities.

  • What is Generative AI?4:15
  • Real-world applications of AI at work2:44
  • What Generative AI does well2:33
  • Activity: Using AI for research Activity: Researching GenAI tools for your role2:24

Requirements

  • No prior experience with AI or technical background is required to take this course.
  • No programming experience required

Description

If you have been curious about AI but unsure where to begin, this course is where to start. The course gives you a simple introduction to generative AI to get you using AI at work quickly. No technical background is required.


You're a good fit for this course if you're looking practical guidance and a clear, starting point with AI. This is an introductory course that focuses on the core ideas and AI skills you need for the workplace. If you are new to AI or want to build confidence working with AI before going deeper on other AI topics, this course will help you get there. 

Please note, this is not a course for those who already have daily experience working with generative AI, a technical background, or have more intermediate/advanced AI skills.

This course is designed to quickly get you up-to-speed on AI in the workplace and give you you a balanced view of AI without the technical complexity or jargon.


In 60 minutes you'll learn: 

  • What generative AI is and how to think about it's uses

  • How it's used in real workplace scenarios

  • How to explore AI tools that apply to your role

  • How to write clearer prompts that lead to better results

  • How to identify good opportunities to use AI in your daily tasks

  • How to check AI generated content and spot common mistakes

  • How to protect sensitive data and information while using AI

The course also includes a look at how AI is changing jobs and what that means for your own career. You'll end the course with ways to stay current on AI trends and build new AI skills over time.

Who this course is for:

  • This course is for employees who want practical guidance on using generative AI in everyday work.
  • It is ideal for non technical professionals who want to build confidence with AI tools and improve productivity.
  • It supports beginners who feel unsure about where to start.
  • It helps managers who want to guide their teams in using AI effectively.

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