
Before you start the course, download the AI Governance and Ethics Visual Reference using the link in the Resources section below this lecture. The guide is provided as a single PDF, organised to match the course exactly — each section and topic has its own set of pages, so you can look up a concept the moment it comes up on screen, or return to it any time after you've finished watching.
Each section ends with a practical exercise. Here, you an download the work files necessary to complete each exercise.
Defines AI governance as an operational discipline in 2026, the shift from models to systems, why legacy frameworks fall short, and five objectives that matter in practice.
Tours ChatGPT, Claude and Microsoft 365 Copilot as they are actually used in business, and what changes when each of them switches from assistant into agent mode.
Covers transparency and disclosure, accountability and ownership, fairness and non-discrimination, and what genuine human agency and contestability require.
Walks the full lifecycle: use-case intake and approval, design and prototyping controls, deployment monitoring, escalation and rollback, and planned retirement.
Prompt injection and instruction hijacking, data leakage and sensitive output risk, tool misuse and agent overreach, and identity, access and permission design.
Setting review checkpoints by risk level, output validation techniques, exception handling and escalation, and measuring whether review is genuinely effective.
Harmful, misleading and manipulative outputs, brand and reputational risk, copyright and ownership questions, and practical content moderation strategies.
Where bias originates in modern AI, fairness in generative and decision-support systems, bias testing and red teaming, and inclusive design with real recourse.
AI steering groups and risk committees, the roles of legal, compliance, security, HR and IT, business-owner responsibilities, and federated versus centralised models.
Use-case registration and triage, risk scoring and approval routing, sandboxes for controlled experimentation, and moving safely from pilot to production.
Controls for drafting and summarisation, spreadsheet and data analysis, document and presentation creation, and search, research and knowledge retrieval.
Clinical support versus clinical decision making, patient data and privacy constraints, documentation and triage use cases, and human review in high-stakes settings.
AI in public services, surveillance, profiling and citizen rights, AI in teaching and assessment, and accessibility and inclusion in public-facing AI.
Current-state assessment, prioritising the highest-impact controls, using governance maturity models, and choosing metrics that show real progress.
Role-based AI literacy, prompting and review as core workplace skills, decision hygiene in AI-assisted work, and building a culture of challenge and escalation.
Multi-agent orchestration risk, governing teams of AI systems, delegated authority and autonomous workflows, frontier models, and continuous policy refresh.
This course contains the use of artificial intelligence. AI tools are used in the production of this course, including AI-assisted speech delivery based on the instructor's own voice. All content, demonstrations, workbooks, and prompts have been personally designed, reviewed, and verified by the instructor to ensure accuracy and practical value.
AI is already part of your workday — whether you're drafting in ChatGPT, analyzing in Microsoft Copilot, or reasoning through a problem with Claude. But most organizations are still trying to govern these tools with rules written for a different era of technology. This course closes that gap.
AI Governance and Ethics is a practical, no-jargon introduction to using AI responsibly — designed for every employee, not just legal, compliance, or technical teams.
In this course, you'll learn how to:
Understand what AI governance actually means in 2026, and why old frameworks don't cover tools like ChatGPT, Claude, and Copilot
Apply core principles — transparency, accountability, fairness, and human oversight — to the AI tools you already use every day
Recognize everyday risks, including data privacy issues, bias, fabricated information, and prompt injection
Know what data is safe to share with AI, and what should never be pasted into a prompt
Write clearer, safer prompts and critically review AI-generated content before using it
Understand key regulations, including the EU AI Act, explained in plain language
Learn visually, not just in text. This course draws on the AI Governance and Ethics Visual Reference — a companion guide that pairs a clear visual with the essential point behind it on every page, covering:
Governance principles and lifecycle controls
Data privacy, security, and content authenticity
Prompting, agents, and human oversight
Risk, incident management, and enterprise operating structures
No technical background, coding experience, or prior governance knowledge is required. Just bring your everyday experience with AI tools and a willingness to think critically about how you use them.
By the end, you'll have the judgment and practical habits to use AI safely, responsibly, and with confidence — whatever your role.