
In April 2024, OpenAI published a customer success story about their collaboration with the pharmaceutical company Moderna. Let me give you a short summary:
1. Goal
Moderna aimed to maximize the positive impact of its mRNA medicines on patients by adopting a people-centric, technology-forward approach. The company partnered with OpenAI to deploy ChatGPT Enterprise to thousands of employees across various functions, with the goal of achieving 100% adoption and proficiency in generative AI within six months.
2. What was done with OpenAI
Moderna adopted OpenAI's ChatGPT Enterprise and integrated it into their workflows across various functions, including legal, research, manufacturing, and commercial. They launched an internal AI chatbot tool, mChat, built on OpenAI's API, which was later replaced by ChatGPT Enterprise after extensive user testing. Moderna also implemented a bespoke transformation program, combining individual, collective, and structural change management initiatives to drive AI adoption. In total, they created 400 GPTs within 2 months. Watch the video in the article I have linked next to this lecture.
3. Benefit for customers and patients:
The use of AI at Moderna can potentially improve clinical trial development, accelerate the development of new mRNA medicines, and enhance overall efficiency. For example, the Dose ID GPT pilot helps analyze clinical data, augmenting the clinical study team's judgment and decision-making. This can lead to a more comprehensive evaluation of data, ensuring safety and optimizing vaccine profiles before further development in late-stage clinical trials.
4. Benefit for the company:
"A team of a few thousand can perform like a team of 100,000"
By leveraging AI, Moderna can stay lean as a business while setting new benchmarks in innovation. AI helps improve efficiency and accuracy in business processes, allowing the company to perform like a larger team without significantly increasing headcount. This is crucial for Moderna's ambitious plan to bring up to 15 new products to market in the next 5 years. Additionally, AI adoption has led to the creation of novel use cases and GPTs that accelerate and expand the impact of every team across the company.
Read the full article - and please watch the video at the bottom of the article:
https://openai.com/index/moderna/
Using real data from one of my Udemy courses with (anonymized!!!) review data, we employ the Generative AI tool julius.ai to help us
1. get clarity on our data
2. create charts we can use for a presentation
3. comb through 1000 (!) comments and summarize what positive and not-so-positive reviewers had to say about the course
4. get recommendations based on these comments on what to work on.
Do you want to run a workshop with your team to find out how to use AI and Generative AI at work?
Let ChatGPT do the work and come up with the following:
1. topics your team could discuss
2. a workshop agenda
3. an invitation email to the workshop
4. an invitation email to one team member to prepare one of the agenda topics.
From idea to ready-to-use agenda and email templates in 3 minutes, thanks to ChatGPT and Generative AI - what a productivity boost!
The Generative AI tool gamma.app assists us in turning a long article into a condensed, beautiful presentation with AI-generated images, which we eventually export as a PowerPoint presentation.
In this example we use the Generative AI tool/chatbot Mistral.ai Le Chat as an executive coach for a young manager to handle a difficult management situation at work.
Disclaimer: To demonstrate the capabilities of AI, this course contains the use of artificial intelligence.
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