By the end of Module 2, students will learn how to use AI tools like ChatGPT effectively for HR and training tasks. They will understand prompt engineering basics, create structured prompts, select appropriate tools, and apply AI to automate content creation, communication, and training design while following best practices and ethical guidelines.

Students will explore how AI can support job description writing, resume screening, candidate shortlisting, and interview question generation. The module highlights how AI improves recruitment speed, consistency, and decision-making.

This paper reviews the existing body of literature to examine the evolving role of AI in employee training and development, highlighting its importance in today’s fast-paced and ever-changing work environment, the strategic opportunities it creates, and the barriers that must be addressed. The discussion integrates theoretical perspectives and examples from diverse sectors, offering a balanced understanding of AI’s potential and its limitations.

This article presents a critical review of empirical studies conducted between 2020 and 2024, examining the impact of Artificial Intelligence (AI) on performance management practices within organizations. Grounded in the theoretical frameworks of Systems Theory and the Technology Acceptance Model (TAM), this review highlights how AI technologies are integrated into performance management systems to enhance efficiency, reduce biases, and improve employee engagement.