AI for Creative Marketing and Customer Experience

Name: AI for Creative Marketing and Customer Experience
Rating: 4.7 (24 reviews)

Generative AI to automate content creation, boost engagement, and finely tailor customer experiences

Highest Rated

Created byMassimiliano Sorrentino

Last updated 2/2026

English

What you'll learn

Use generative AI tools to create visual, written, voice, and music content quickly and effectively.
Integrate ChatGPT, DALL·E, Sora, Suno AI, ElevenLabs, and others into personalized creative workflows.
Personalize the user journey in real time across websites, chatbots, emails, and social media using dynamic prompts and behavioral data.
Apply sentiment analysis and automated content generation techniques to boost community engagement and marketing performance.

Course content

6 sections • 21 lectures • 3h 1m total length

Introduction5:07

Suno AI: Generating Music with Artificial Intelligence6:24
Learn how to create complete songs with lyrics, melodies, and different musical styles using simple text prompts.
Suno AI: Generating Music with Artificial Intelligence (Part 2)5:16
Learn how to use Suno to generate short musical ideas and then edit them into a professional sound logo.
Turning Your Voice Into a Song with Suno AI7:52
How to upload your own vocal recording and generate full lyrics and instrumentation using AI-powered music creation

Voice generation with Elevenlabs14:39
In this lesson, you will learn how to use ElevenLabs to generate realistic voiceovers from text and customize vocal parameters to create AI-powered voice content. By the end of the lesson, they you be able to integrate speech synthesis into real-world content creation workflows.
Creating Custom Sound Effects with ElevenLabs6:51
Learn how to generate original, high-quality audio effects from text prompts to enhance videos, games, storytelling, and digital experiences.
Voice Cloning with ElevenLabs6:16
Building Your Synthetic Voice: Practical Voice Cloning with ElevenLabs
Creating a Conversational Agent with ElevenLabs12:04
Building and Testing a Realistic Voice-Driven Conversational Agent

Create and Edit Images with DALL·E in ChatGPT+5:30
A Practical Guide to Generating and Personalizing Visuals Using ChatGPT+ in Real Time
Creating Marketing Videos with Sora: Social Media Content in Seconds9:07
How to Use Sora in ChatGPT+ for Fast, High-Impact Promotional Visuals
Sentiment Analysis with GPT: From One Review to Many11:06
Analyze individual and bulk user feedback using GPT to extract sentiment and emotional tone from real-world reviews.
GPT in Visual Design8:18
From Text Prompts to Visual Storyboards
AI-Enhanced Content Creation7:38
Writing Copy That Converts
GPT for Real-Time Personalization of the Customer Journey14:46
n this lesson, you’ll learn how GPT can be used to dynamically personalize the customer experience across websites, emails, and chatbots
ChatGPT and Leonardo.Ai7:49
In this lesson, we’ll explore Leonardo.Ai—a powerful generative AI platform—and how it enhances community engagement, visual design, content creation, and real-time customer journey personalization. We’ll also see how Leonardo.Ai integrates naturally with ChatGPT, forming a seamless creative pipeline where text and visuals work together in perfect sync.
ChatGPT-5: The Creative Hub for AI-Driven Campaigns5:06
In this lesson, we’ll explore ChatGPT-5—the latest generation of OpenAI’s conversational AI—and how it can power community engagement, visual design, content creation, and real-time customer journey personalization. We’ll see how ChatGPT-5 works seamlessly with tools like DALL·E, ElevenLabs, and Suno AI, acting as the orchestrator of a complete creative pipeline where ideas, visuals, audio, and personalized messages come together in perfect sync.
How to Combine ChatGPT and ElevenLabs for Emotional Brand Storytelling8:32
In this lesson, we’re going to explore one of the most powerful combinations in creative marketing: using ChatGPT to write emotionally resonant scripts and ElevenLabs to bring them to life with realistic, human-like voices. This is how you transform plain text into an audio experience that connects with your audience on a deeper level.

Using Comet for Market Research and Customer Insight29:43
In this hands‑on lesson you will install the Comet AI browser, activate a free year of Perplexity Pro with a PayPal account (where available), and learn how to use Comet as your daily research companion. By following the screen‑share step by step, you’ll run real prompts to compare competitors, analyze public reviews, extract customer pain points, generate buyer personas, and outline a simple customer journey – all without leaving Comet. At the end of the lecture you’ll have a repeatable workflow you can apply to any niche to turn raw online information into clear, actionable marketing insights.
Comet spaces5:26
Learn how to use Comet spaces

Requirements

Only basic digital literacy is required—no coding or prior AI experience needed.

Description

In a world where digital content is constant and customer attention is limited, the ability to create and personalize at scale has become essential. This course teaches you how to harness the power of generative AI to enhance community engagement, visual design, content creation, and real-time customer journey personalization—all without needing advanced technical skills.

You'll learn how to use tools like ChatGPT, DALL·E, Sora, ElevenLabs, Suno AI, Comet, Perplexity and much more, to generate stunning images, compelling copy, lifelike voiceovers, original music, and dynamic experiences tailored to each user. Whether you’re a marketer, content creator, designer, educator, or entrepreneur, this course will equip you with the skills to automate sentiment analysis, generate creative assets from scratch, and respond in real time with personalized messages across email, websites, social media, and chatbots.

The course is hands-on and workflow-based, providing step-by-step examples, prompt templates, and real-world use cases. You’ll see exactly how to go from idea to execution, combining multiple AI tools into powerful creative pipelines.

All you need is basic digital literacy—no programming or AI background required. If you're ready to turn AI into a creative partner and unlock new levels of speed, quality, and personalization, this course is for you.

Join now, and start building your creative future with AI.

Who this course is for:

Professionals and creatives interested in enhancing community engagement, visual design, content creation, and real-time personalization through AI—by automating sentiment analysis, generating creative assets and copy, and delivering tailored experiences across digital touchpoints.

AI for Creative Marketing and Customer Experience

What you'll learn

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Course content

Introduzione1 lecture • 5min

Music generation3 lectures • 20min

Voice generation4 lectures • 40min

ChatGPT9 lectures • 1hr 18min

Hands‑On Market Research with Comet2 lectures • 35min

Conclusion2 lectures • 4min

Requirements

Description

Who this course is for: