
Who am I and what will you be doing in this course
How will you need to work in this simulation
How Ai decision making is different from human beings
What are the 4 levels of AI to use for making business decsions?
Learn about context at ShopEase
What is the real problem at ShopEase?
Validating our bypothesis about the real problem
Diagnostic Plan Development
How to separate real signals from noise in AI insights
Using Segmentation Analysis to find what matters for solving the retention issue
Understanding what is the company doing right?
Deciding what strategy to choose?
How to handle the budget allocation challenges?
How to handle executive conflict in getting your decision approved from them?
What to do when your strategy it self is under threat?
Learnings from this course
What should be your next steps to maximize the impact of this course
Why do smart managers still make poor business decisions?
Not because they lack data.
Not because they lack tools.
Most business decisions fail because leaders struggle to identify the real problem, separate signal from noise, evaluate trade-offs, and make decisions under uncertainty.
This course helps you build those skills through a realistic AI-powered business simulation.
Instead of simply learning concepts, you will actively participate in a business decision-making journey where every decision has consequences.
You will analyze data, evaluate AI-generated insights, allocate budgets, manage stakeholder conflicts, respond to changing market conditions, and develop strategic recommendations just like business leaders do in the real world.
This Is Not a Traditional Course
Most business courses teach frameworks.
This course allows you to practice applying them.
You will step into the role of a decision-maker at ShopEase, a company facing declining customer retention and increasing competitive pressure.
As the simulation unfolds, you will be asked to:
• Diagnose business problems
• Validate financial impact
• Analyze customer data
• Interpret AI-generated insights
• Make strategic trade-offs
• Allocate limited budgets
• Manage executive disagreements
• Respond to unexpected market changes
At multiple points throughout the course, you will be encouraged to pause, analyze the situation, make your own decision, and compare your thinking with the recommended approach.
By the end of the course, you will have completed an end-to-end AI-assisted business decision-making simulation.
What You Will Learn
Understand How AI Changes Business Decision Making
Learn:
• What makes AI-assisted decisions different
• The four levels of AI in business decision making
• Where AI creates value and where human judgment remains essential
• How successful leaders combine AI insights with business expertise
Diagnose the Real Business Problem
Learn how to:
• Identify root causes instead of symptoms
• Define business problems clearly
• Quantify business impact
• Focus on decisions that create measurable value
Use AI Insights Effectively
Learn how to:
• Distinguish meaningful signals from noise
• Interpret AI-generated recommendations
• Validate AI insights using business logic
• Avoid common decision-making mistakes
Use Customer Analytics for Better Decisions
Learn how to:
• Analyze customer segments
• Identify drivers of customer retention
• Understand behavioral patterns
• Focus investments where they generate the greatest return
Make Strategic Trade-Off Decisions
Learn how to:
• Evaluate competing priorities
• Balance short-term and long-term objectives
• Allocate resources effectively
• Make decisions under uncertainty
Handle Executive and Stakeholder Conflicts
Learn how to:
• Defend recommendations using evidence
• Manage competing viewpoints
• Build alignment around strategic decisions
• Improve executive-level communication
Respond to Market Changes
Learn how to:
• Adapt decisions when conditions change
• Respond to market shocks
• Reassess assumptions
• Maintain strategic flexibility
Simulation-Based Learning Experience
Throughout the course you will work through a realistic business scenario involving:
Customer Retention Challenges
Analyze why customers are leaving and identify the most important drivers.
Financial Impact Assessment
Quantify the cost of the problem and determine where intervention is needed.
Customer Segmentation
Discover which customer groups matter most and where resources should be focused.
Strategy Development
Evaluate alternative strategic options and choose the best path forward.
Budget Allocation
Decide how limited resources should be invested to maximize business outcomes.
Executive Conflict Management
Navigate differing viewpoints from senior stakeholders.
Market Shock Simulation
Adapt your strategy when new market conditions emerge unexpectedly.
This approach mirrors how real business decisions are made in organizations.
Why This Course Is Different
Most business decision-making courses focus on theory.
Most analytics courses focus on tools.
Most AI courses focus on technology.
This course focuses on something more important:
How to make better business decisions using AI.
You will learn how to combine:
• Business judgment
• Data analysis
• AI-generated insights
• Strategic thinking
• Decision frameworks
into a practical decision-making process that can be applied immediately in your career.
Who This Course Is For
• Managers and aspiring managers
• MBA students
• Business analysts
• Strategy professionals
• Product managers
• Consultants
• Entrepreneurs
• Professionals who want to improve decision-making using AI
• Anyone interested in understanding how business leaders make high-impact decisions
What You Will Gain
By the end of this course, you will be able to:
• Diagnose business problems more effectively
• Use AI insights with confidence
• Analyze customer and business data
• Make better strategic decisions
• Evaluate trade-offs systematically
• Defend recommendations with evidence
• Adapt to changing business conditions
• Think more like a business leader
Preview the Course
Watch several lectures for free and experience the simulation for yourself.
If you want to improve your ability to make smarter business decisions using AI, analytics, and structured thinking, enroll today and begin your business simulation journey.
This Course is Part of a Structured Learning Path
Learning Path: BUSINESS & MANAGEMENT FOUNDATION (MINI MBA PATH) (Starter → Builder → Advanced)
This course is your ADVANCED step.
Next Recommended Courses
After completing this course, continue your growth with:
CAT Examinations Prep (Starter)
MBA / Business Fundamentals (Starter)
AI Essential for MBA Students (Builder)
Finance Fundamentals (Builder)
Operations / SCM (Builder)
Marketing Strategy (Builder)
HRM (Builder)
Crisis Management (Advanced)
Management Case Analysis (Advanced)
Learning Path: ENTREPRENEURSHIP & BUSINESS PATH (Starter → Builder → Advanced)
This course is your BUILDER step.
Next Recommended Courses
After completing this course, continue your growth with:
New Business Development (Starter)
Business Idea Generation (Builder)
Value Proposition (Builder)
Product Design and Development (Builder)
AI for Business Optimization (Advanced)
Learning Path: CONSULTING PATH (Starter → Builder → Advanced)
This course is your BUILDER step.
Next Recommended Courses
After completing this course, continue your growth with:
Guesstimates and Consulting Cases (Starter)
Systems Thinking (Builder)
Game Theory (Builder)
AI for Business Optimization (Advanced)