AI-ChatGPT for IT Professionals - Knowledge Sharing

Name: AI-ChatGPT for IT Professionals - Knowledge Sharing
Rating: 4.2 (17 reviews)

AI for IT Professionals

Created byJobskillshare Community

Last updated 6/2024

English

English [Auto],

What you'll learn

Understanding how AI can enhance IT support processes
Learning the fundamentals of classic networking and how AI can be applied to IT
Gaining hands-on experience with network labs utilizing AI
Exploring automation techniques using Ansible combined with AI for efficiency
Acquiring knowledge on the integration of AI in cybersecurity practices

Course content

5 sections • 13 lectures • 5h 28m total length

Introduction3:51
Learn how AI enhances IT roles—from support to cybersecurity—through hands-on labs and tools like OpenAI and Copilot, not for absolute beginners.

Classic Networking using AI Part 15:52
Explore the basics of networking with AI and ChatGPT, and practice predefined AI in routing protocols like OSPF, ARP, and BGP through a beginner-friendly Packet Tracer lab.
Classic Networking using AI Part 253:54
Learn to use ChatGPT to guide Packet Tracer labs, configure DHCP servers and relays, set up 192.168.1.0 and 192.168.2.0 networks, and test connectivity.
Network Lab using AI Task 17:07
Configure the switch by assigning an IP to interface vlan 1, verify with a ping from the server, and save the configuration.
Network Lab using AI- Task 26:21
Configure a telnet-enabled switch and access it via PuTTY to complete the lab tasks, and note that telnet is not secure and SSH should be used.
SDN Software Defined Network41:14
Examine software defined networking concepts and Cisco's SD-WAN architecture, detailing the separation of control and data planes, Openflow and ONF standards, and the roles of Vmanage, Vbond, Vsmart, and Vedge.

Automation using Ansible and AI Part 110:36
Learn to automate network configurations with Ansible and ChatGPT, using CLI playbooks, inventory, and modules to manage Cisco devices via SSH in an Eve-NG lab, from basics to advanced concepts.
Automation using Ansible and AI Part 21:00:41
Demonstrates automating Cisco devices with Ansible and ChatGPT in a lab topology, guiding learners to build the lab, configure SSH, and validate OSPF reachability.
Automation using Ansible and AI Part 322:21
Automate network provisioning and device configuration with Ansible, using ad hoc commands and playbooks to verify connectivity, configure loopbacks, and establish OSPF neighbors across routers.

Cybersecurity and AI59:48
Explore how AI enhances cybersecurity workflows and threat detection using AWS tools like GuardDuty, Detective, Macie, Security Hub, and Inspector.
CybSec by AI- Task 125:34
Explore cybersecurity with ai-generated exercises and learn to use nmap for host discovery, service detection, and vulnerability scanning in a Kali Linux lab.
CybSec by AI- Task 212:33
Explore how to use Metasploit within AI-assisted cybersecurity labs to generate and deploy payloads, manage Linux and Windows Meterpreter sessions, and perform penetration testing across Kali and Alma Linux environments.

Requirements

Basic IT working knowledge is recommended

Description

In this course, we will discuss how AI can be utilized in IT professions. AI is becoming an integral part of our lives, and very soon, IT professionals will be using AI directly in their work, whether for finding information, troubleshooting, or managing AI access for staff.

We will explore the various applications of AI in different IT roles, including IT support, networking, cybersecurity, cloud computing, and the use of ChatGPT for enhanced user interactions. Through a series of practical examples and demonstrations, we will illustrate how AI can be effectively utilized in IT support to streamline processes, in networking to enhance connectivity and efficiency, and in cybersecurity to bolster defenses and safeguard data. Additionally, we will demonstrate how ChatGPT can improve customer support by providing quick and accurate responses to common queries. By the end of this course, you will have a comprehensive understanding of how AI and ChatGPT can transform and improve these critical areas in the IT field.

IMPORTANT: This course is designed to share knowledge with IT professionals to prepare them for integrating AI into their mindset. It is not intended to provide in-depth training on setting up AI or other advanced AI technologies. JSS is committed to creating more advanced AI courses in the future. This course can be beneficial for anyone in IT, from help desk staff to management

Who this course is for:

IT Professionals
IT Students
IT Managers

AI-ChatGPT for IT Professionals - Knowledge Sharing

What you'll learn

Explore related topics

Course content

Introduction1 lecture • 4min

IT Support and AI1 lecture • 19min

Classic Networking and AI5 lectures • 1hr 54min

Automation using Ansible and AI3 lectures • 1hr 34min

Cybersecurity and AI3 lectures • 1hr 38min

Requirements

Description

Who this course is for: