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AI for Creative Marketing and Customer Experience
Role Play
Rating: 4.6 out of 5(46 ratings)
239 students

AI for Creative Marketing and Customer Experience

Leverage AI tools to create engaging marketing campaigns and personalize customer experiences at scale
Last updated 8/2025
English
English [Auto],

What you'll learn

  • Use ChatGPT to craft brand messaging, product descriptions, and personalized content at scale
  • Design professional-quality visuals, infographics, and videos using Canva and AI-powered tools
  • Build AI-assisted marketing strategies that align audience targeting, channel selection, and funnel stages
  • Automate customer journeys and campaign workflows using tools like Zapier, Apollo, and Instantly
  • Leverage AI to personalize experiences, improve customer engagement, and optimize marketing performance

Course content

9 sections27 lectures8h 11m total length
  • Introduction8:25

    Discover how to use AI to elevate creative marketing and customer experience by building end-to-end systems, writing tailored copy, and designing on-brand visuals.

Requirements

  • No marketing or AI experience required. You’ll learn everything from strategy to execution, step by step. All you need is a laptop, internet connection, and a willingness to experiment with creative tools

Description

In this hands-on course, you’ll learn how to use today’s most powerful AI tools—like ChatGPT, Canva, DALL·E, Zapier, and more—to brainstorm campaigns, write high-converting content, generate visuals and videos, personalize messaging, and build automated experiences that delight customers.

Whether you're a marketer, entrepreneur, creative professional, or customer experience leader, this course will show you how to create smarter, faster, and more personalized marketing strategies using AI. You'll go beyond just writing content—this course is about building complete marketing workflows, from ideation to automation.

What You’ll Learn:

  • How to brainstorm campaign ideas and marketing copy using ChatGPT

  • Creating branded visuals and social media graphics with Canva and AI tools

  • Generating blog posts, landing pages, and ad copy optimized for performance

  • Building automated email and customer engagement flows using AI

  • Personalizing messaging at scale and mapping the customer journey

  • Leveraging AI to generate videos, product visuals, and branded storytelling

  • Real-world examples and a full capstone project you can use in your business

  • Engage with new and exciting features

No coding or AI experience required. By the end of the course, you’ll have all the skills and tools you need to confidently launch AI-powered marketing and CX initiatives in your work or business.

Who this course is for:

  • This course is for marketers, content creators, small business owners, and solo entrepreneurs who want to use AI to work smarter—not harder. If you’re looking to improve your brand’s messaging, visual identity, and customer experience—without relying on an agency—this course is built for you.