AI Business Essentials Part 1: ChatGPT

Learn how to use today’s revolutionary new AI technology to be more productive in the workplace

Created byBigger Brains

Last updated 7/2025

English

What you'll learn

Define key terms
Differentiate between AI and AGI
Discuss the development of AI and LLMs
Set up a new account in ChatGPT
Navigate the interface
Manage chats
Discuss privacy and IP risks
Utilize ChatGPT in specific workplace applications
Design effective prompts
Identify potential weaknesses such as hallucinations and current information
Adapt a result to a specific audience
Work with plugins and other LLMs, including Bing Chat, Bard, and Claude
Identify additional resources to grow your skills using AI

Course content

3 sections • 14 lectures • 1h 40m total length

Introduction3:08
ChatGPT and LLMs6:10
Explore how ChatGPT, a generative AI and large language model from OpenAI, generates text, is pretrained on GPT-3 to GPT-4, and why it is a milestone toward AGI for business.
Getting Started with ChatGPT, Part 16:39
Discover how to access ChatGPT from web browsers and iOS, sign up with OpenAI, and use the free research preview, data collection, and features like generating, regenerating, and providing feedback.
Getting Started with ChatGPT, Part 27:59
Explore how ChatGPT drafts emails, manages context across chats, saves and names conversations, and upgrades to plus for GPT-4, enabling sharing with colleagues.
Terms and Risks9:47
Discover key terms for working with ChatGPT and generative AI, including prompts, context, and large language models. Learn risks like hallucinations, guardrails, privacy, and output ownership, plus safe usage tips.
Prompt Engineering Basics9:54
Discover the basics of prompt engineering for ChatGPT, including choosing GPT-3.5 or GPT-4, crafting specific prompts, and using chain-of-thought prompts for accuracy.
Knowledge Check

Using Style and Tone Prompts for Content Creation8:37
Explore how to tailor ChatGPT content outputs using tone and style prompts to fit your voice, optimize for SEO terms, and repurpose existing material into engaging blog posts and emails.
Using ChatGPT for Research and Analysis8:27
Compare GPT-4 and GPT-3.5 for online research, teach audience-aware prompts, and demonstrate summarizing transcripts and books while emphasizing double-checking results against sources to avoid hallucinations.
Using Role Playing Prompts for Customer Service6:23
Discover how act as role playing prompts steer ChatGPT to assume customer service roles, craft emails and letters, provide talking points, and tailor outputs for real estate and managerial contexts.
Using ChatGPT for Translation4:15
Explore how ChatGPT handles multilingual translation, from rewriting in Spanish to translating into languages like Kinyarwanda, while highlighting nuances, audience targeting, and the need for native speaker double-checks.
Using Interviewer Prompts with Software Development8:06
Learn how to use interviewer prompts with ChatGPT to guide software development, including role-playing as the expert, asking up to 20 structured questions, and generating or converting code.
Knowledge Check

Advanced Prompt Engineering9:34
Explore advanced prompt engineering for ChatGPT by tuning temperature, top p, and penalties, plus burstiness and perplexity in the playground and ChatGPT to balance accuracy and creativity.
Plugins, Bing Chat, and other LLMs7:35
Explore plugins for ChatGPT, browse with Bing for internet access, and compare major LLMs like Bard and Claude, plus plugin stores and other tools.
Conclusion and the Future4:18
Explore ongoing AI learning resources for ChatGPT, including release notes, blogs, communities, and prompts marketplaces, while acknowledging AI's impact on jobs and the need to adapt.
Knowledge Check

Requirements

Anyone can learn this course

Description

Learn how to use today’s revolutionary new AI technology to be more productive in the workplace

Artificial Intelligence (AI) is revolutionizing the way the world does business. Large language models (LLMs) like ChatGPT are an important part of this technological revolution. Knowing how to best make use of these resources can be challenging. In this course, technology expert Chip Reaves will teach you how to navigate ChatGPT efficiently and effectively. He’ll also provide tips and techniques so that you can be more productive with ChatGPT and other AI tools. You’ll learn how to design effective prompts such as Chain of Thought and Role Play prompts. In addition, Chip will teach you how to leverage AI for specific workplace applications including content creation, research, customer service, translation, and software development!

Topics covered include:

Defining key terms
Differentiating between AI and AGI
Discussing the development of AI and LLMs
Setting up a new account in ChatGPT
Navigating the interface
Managing chats
Discussing privacy and IP risks
Utilizing ChatGPT in specific workplace applications
Designing effective prompts
Identifying potential weaknesses such as hallucinations and current information
Adapting a result to a specific audience
Working with plugins and other LLMs, including Bing Chat, Bard, and Claude
Identifying additional resources to grow your skills using AI

Increase your knowledge of ChatGPT today so that you can use it efficiently and effectively in your professional career!

Enjoy high-quality HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style!

Who this course is for:

Business Professionals who want to learn how to use AI in the workplace

AI Business Essentials Part 1: ChatGPT

What you'll learn

Explore related topics

Course content

Introduction6 lectures • 44min

Use Cases5 lectures • 36min

Advanced Tools3 lectures • 21min

Requirements

Description

Who this course is for: