Agile Quality Management and Quality Control
What you'll learn
- Learns about Historical evolution of Quality Management and Quality Control
- Learns about the basics of Agile Methodology
- Learns about basics of ISO9001 and Six Sigma
- Learns about Service Dimensions
- Learns about basics of Scrum and Kanban Board
- No Programming experience is needed to complete this course
This Course, Agile Quality Management and Quality Control takes the Learner through the historical evolution of Quality Management and showcases the contributions made by pioneers of Quality Gurus like Deming, Juran and Crosby etc.
Basics of Quality Management and Quality Controls are explained in more fundamental approaches of PDCA (Plan, Do Check and Act) as well as DMAIC (Define, Measure, Analyze, Improve and Control).
Under General Tools, the following topics are discussed namely, Cost of Quality, Defects per Million Opportunities, Failure Modes and Effect Analysis, Nominal Group Techniques and Quality Function Deployment or QFD.
Seven Quality Tools discuss Correlation Diagrams, Fishbone Diagram, Histogram, Measles Chart, Pareto Analysis, Process Map and Stratification.
Statistical Process Control is explained with explanations under Control charts and tools for capturing and analyzing qualitative information and process controls.
Service Gaps and Service Quality are explained under the topic Service Dimensions.
The section on ISO 9001:2000 deals with EFQM (European Foundation for Quality Management) Excellence Model and Quality Systems and Models under ISO 9001:2000. A short description on ISO 14000 series is also attempted in this section.
In Agile Methodologies, popular Agile Techniques such as Agile, Scrum and Kanban boards and methodologies are discussed. Commonly used Agile terms are also discussed to get an overview of Agile from the discussions under this section.
In Conclusion we draw the final points of the Quality Management and Quality Control topics taught and the exercises and reference section includes some of the more commonly found Quality based problems and solutions.
Who this course is for:
- Engineers, Quality Analysts
I am an Engineer MBA with a lot of appetite for Teaching and Academic Interests.
I teach and conduct sessions for Professional Engineers, Management Consultants, Diploma Holders and Accounting Technicians online and supplement their academic interests with Technical Content, in various disciplines.
I have authored several Technical Books most notably in the field of Engineering, Finance, Financial Management and Human Resources.
I also hold an MBA in Human Resource Management from Annamalai University and Bachelor of Technology (Computer Science & Engineering) from Pondicherry University, India.
I work in Financial Institutions like ANZ Bank and am adept at Financial Processes and, Robotic Process Automation that have recently become a trend-setter in many different Financial Organizations.
Occasionally, I have conducted seminars and group discussions of Research Interest in the field of Organizational Development and Industrial Relations in Academic circles in Universities like Manipal University, India and also run newsletters in a selected few forum.
I have a lot of experience working in the field of Personnel Management and have experience filling in Valuation Reports on Plant & Machinery for different clients as part of personal business initiatives for Competency Reporting.
I occasionally conduct workshops for Professional Engineers and have been active in fielding Reports in the many different Research Paper Presentation Forums, Seminars, and Initiatives conducted by Professional bodies.
I greatly cherish every moment spend as a tutor and instructor and teaching by far has remained a passion, besides myself being an enthusiastic e-learner.