
Develop practical skills for junior project managers in outsourcing software development, with ready-to-use tools, templates, and techniques to plan, manage cross-functional teams, and communicate with customers.
Mark Plotkin, a senior project manager with eight years in management and four in IT, shares guidance to help aspiring IT PMs land their first job and survive first year.
Outlines junior and middle project manager responsibilities, tasks, and required knowledge, including architecture fundamentals, release management, version control, scrum/kanban planning, risk and stakeholder communication, and budgeting and reporting for profitability.
Discover the Scrum framework—its roles, artifacts, and ceremonies—and how to deliver incremental value with product backlog, sprint backlog, product owner, scrum master, sprints, daily stand-ups, reviews, and retrospectives.
Learn how story points enable fast, relative estimation in agile projects using Fibonacci sizes. Improve transparency, planning accuracy, and reliable forecasts for upcoming sprints.
Explore a practical general project quality template, covering communication, scheduling, risk management, documentation, testing, code quality, and retrospective practices to improve IT outsourcing projects.
Collaborate with the team to brainstorm and maintain a living risk register detailing source, impact, probability, triggers, and mitigation plans, and communicate changes to the customer.
Leverage upsales as an optional activity for IT outsourcing project managers. Use SPIN selling to identify problems, risks, and solutions like testing and legacy modernization.
Learn how project managers handle presales, from intake and proposal preparation to estimation using a work breakdown structure, and presenting a tailored offer with budget and timeline.
Evaluate contracts by checking rates, revision clauses, and budget caps, and compare time and materials versus fixed price. Review reporting, payment terms, delivery acceptance, and warranties to protect all parties.
Cultivate a proactive mindset for IT outsourcing project management by narrowing problems, asking questions, and fostering servant leadership, client relationships, and team trust.
Welcome to the Agile Project Management fundamentals for IT Outsource course!
Project management in IT currently looks like a promising entry point for those who want to start their journey in the IT industry.
A few hard skills, good English and stress resistance open up this opportunity for you. However, interviewing a large number of graduates of offline IT project management courses, I see that most candidates are overwhelmed by the theoretical aspects of project management, and trained to solve problems that they are unlikely to meet in real life. They lack understanding of their immediate tasks in the specifics of IT Outsource, and they do not have the skills to perform them.
Candidates who understand the realities of this profession require less attention and understand the expectations from their work - they immediately stand out among competitors and, as a rule, receive a job offer. To prepare such candidates, to give everything you need - the goal of this course!
This course is designed to give students all the information they need to:
- Understanding the essence of the tasks performed and expectations from the work of Project Manager in IT Outsource
- Understanding the essence of work on flexible project methodologies, how they are applied in IT outsource and how they need to be adapted to the needs of projects
- Knowledge of techniques and options for project infrastructure management
- Deep understanding of the features and essence of the work performed and the specifics of interaction with various IT specialists (developers, QA's, BA's, UI / UX designer's, DevOps engineer's)
- Understanding what good processes are, what needs to be monitored and what measures to take in order for the project to move towards successful completion
- Understanding the algorithms for performing various additional PM activities in IT outsource (upsales, pre-sales, work with contracts, work with the community)
- Practical use of most of the required artifacts during the first year of PM work
And as a result, it will allow you to successfully pass an interview for the position of at least a Junior Project manager, work productively even in the absence of a mentor or an organized onboarding process for you and not fail your first projects!