
Master advanced process flow charting by using new symbols to map complex processes more intuitively, building on the practical guide to process flowcharts.
In this lecture, we provide you a ZIP file that contains all of the downloadable resources for the course. While those downloads are still available on appropriate lectures throughout the course, we're providing this ZIP file for convenience and to avoid some of the nuances and issues with downloading the files individually. It is our recommendation that you download this file now and then pull up the files as they are referenced within the course. Happy learning!
Review flowchart basics in draw.io, using the XML template to define start, end, tasks, decisions, inputs/outputs, stored data, and swim lanes, then export as PNG or save as XML.
discover how to use the scratch pad in drawio to store and reuse common flowchart symbols. import and customize a scratch pad for consistent, rapid diagram creation.
Learn how to open XML files in Draw.IO - https://tinyurl.com/openxml2
(There is a clickable link attached as a resource)
Explore the on-page reference symbol to jump between process sections, keeping flowcharts clean with labeled A symbols and practical yes/no decision paths.
Build a sample process flow using on-page reference symbols in draw.io to simplify complex diagrams, by detailing a start, tasks, decisions, labels, and an end.
Learn to use the on-page reference symbol to streamline a pay at the pump process flowchart, reducing crossing lines and clarifying steps from card authorization to receipt.
Apply OnPage reference symbols to simplify a process flow chart, turning the swim-lane process with requester, administrator, and approver into a clearer, more readable diagram.
Reorganize your process flowchart using on-page reference symbols to reduce white space, align color schemes, and create intuitive A and B swim lanes that improve readability and flexibility.
Discover the off-page reference symbol, a five-sided pentagon used to reference off-page process flows, with numbered labels, for both flow-through to another page and redirect to a separate flow.
Analyze the off-page reference sample as a flow-through path that jumps to another flow and returns, emphasizing readability and the typical path versus rare failure paths.
Explore how off-page reference symbols simplify a web shop order process by splitting complex flows into multiple pages and clear naming conventions.
Learn to map a complaints process into a swim lane and apply on-page and off-page references to simplify the flow, detailing the complainer, administrator, and customer service roles.
Learn to simplify swim lane process flow charts in the advanced guide by using on-page and off-page references to link sections across pages, making the sequence easy to follow.
Refine the complaints process by applying on-page and off-page references to create a clearer swim lane flowchart. Assess your version against the cleaned-up example to enhance readability and flow.
Place notes in process flowcharts to clarify off-page references, using double-click text blocks or note symbols, with subtle lines to show flow to the next process and reduce confusion.
Explore depicting optional tasks in process flowcharts using dashed lines and optional labels to improve readability. Compare decision symbols and dashed borders to indicate optional steps and maintain chart clarity.
Explore optional tasks in process flowcharts with real-world examples like buttering toast and car sale negotiations. Learn when to mark steps as optional and why sparingly.
Explore optional and alternative starts in process flowcharts by using dashed start symbols, describing when an inbound call or other events can initiate a process, while avoiding multiple starts.
Complete a Draw.io activity to make optional items, tasks, and alternative starts visible in process flowcharts. Use the downloadable XML and compare your adjustments to the answer key.
Demonstrates the optional items activity, showing how to mark two tasks as optional with dashed borders and a gray start symbol, and how to label optional elements for clarity.
Master the Draw.io nuance for optional items and starts by using dashed borders, then switch to a solid border as the default for new symbols via the line dropdown.
Master the delay symbol in process flowcharts, which pauses a flow for a set time or until an event. See cooking and activation examples that illustrate minutes and event-based delays.
explore how to insert a delay symbol in a pay-at-the-pump process to wait for authorization responses, detailing steps to adjust the flow and validate answers.
Place a delay symbol to await the authorization response between the authorize card and the card authorized steps in process flowcharts, then validate with the downloadable answer key.
Explore exclusive gateways in process flowcharts as an alternative to decision symbols. Label data flows descriptively, not just yes or no, and compare exclusive gateways to BPMN gateways.
Convert a plus gateway to an exclusive gateway in draw.io by pressing X, then drag from the scratch pad to the canvas and adjust its text and style.
Practice transforming a sales process flow by replacing decision symbols with exclusive gateways and descriptive data flows, download the XML in draw.io, and compare results with the answer key.
See how exclusive gateways replace decision symbols in the original process flow chart, update data-flow labels, and reveal the answer key for the activity.
Explore how the inclusive gateway, shown as a purple diamond with a plus, enables multiple paths to run in parallel and merge back to a final task.
Demonstrates inclusive gateways that parallelize tasks in process flowcharts, using computer setup and credit card application examples to show concurrent steps like troubleshooting and stopping call recording.
Explore the inclusive gateway and the parallel symbol, both indicating multiple concurrent paths in credit card applications, stopping a call recording, starting the application, and merging back to one path.
Discover how to model a college application process with an inclusive gateway and concurrent tasks for transcripts, references, and application steps, including proofreading and payment.
Explore inclusive gateways to run three admission tasks in parallel: collect transcripts, collect references, and fill out the application, then proofread once all are complete.
Explore the event-based gateway, a specialized decision point that stops the flow and waits for a specific event, then takes one path—complete or error—based on what happens during image upload.
Explore why event-based gateways are used rarely and replace them with a decision symbol in process flowcharts, demonstrated through a website navigation example and intuitive page loading paths.
Use the container symbol to group tasks and inputs, adding clarity. Style the container's header and color to reflect contents, and note it can indicate automatic completion.
Explore how containers organize business analysis tasks into project initiation, project execution, and solution implementation to clarify processes.
Explore the pay at the pump process in a real-world process flowchart, using a container to show data entering an encrypted database for added clarity.
Explore container nuances in flowcharts, comparing overlaying a container on shapes with storing shapes inside it. See how container behavior affects readability, movement, and when to print or export flows.
Showcase how the task plus symbol enhances process flowcharts by attaching small detail notes and a second substitution flow, with examples like deadlines, automation, and routing to Salesforce.
Explore the final activity with a hint document and an answer key to complete the car wash process flowchart, using labels, data flows, and decision and delay symbols.
Walk through building the Spotless Car Wash process flow in Draw.io, from purchase and data storage to vehicle size checks, parallel wash paths, and basic versus advanced wash cycles.
Map the car wash workflow from payment to storing details, verify size via tire sensors, trigger emergency shutoff for oversized cars, and run basic or advanced wash with undercarriage spray.
Walks through validating a car wash process flow from purchase to end, checking data flows, labels, and gateways, and detailing basic and advanced wash paths with alerts.
Keep process flow charts simple and intuitive by using the fewest symbols necessary, avoiding overcomplexity from UML or BPMN, so stakeholders can easily read and understand.
Looking to get ECBA®, CCBA®, or CBAP® certified or recertified? - This course qualifies for 3 PD Hours/CDUs!
TAKE YOUR PROCESS FLOWCHART AND MODELING SKILLS TO THE NEXT LEVEL BY LEARNING HOW TO EXPLAIN COMPLEX PROCESSES AND MAKE THEM MORE EFFICIENT.
Learn advanced symbols, concepts, and best practices to build upon the basics you’ve already learned and understand how to diagram even the most complex business processes with intuitive flowcharts.
In my experience managing and working as a Business Analyst, I’ve created thousands of flowcharts. And while I can now create flowcharts that are easy to read and understand by anyone who comes across them, early on, it wasn't the case.
Now you can learn from my trial and error.
This course builds upon the basics you learned in the previous flowchart course. Using clear language, I will teach you how to use advanced symbols, concepts, and best practices to diagram even the most difficult business processes with intuitive, easy-to-understand flowcharts.
Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much to gain.
Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities.
What’s Included in this course?
High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed.
Downloadable Templates and Resources mean you can hit the ground running when you have to create your own process flowcharts.
Quizzes and activities validate your learning and increase information retention as well as understanding.
1-on-1 Instructor Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means).
Lifetime Access with NO Expiration so you can learn at your own pace and come back at any time you feel unsure or need a refresher.
In addition to all the tools you’ll need to gain a deeper understanding of process flowchart mapping, you’ll also get a foot into the industry by way of an industry expert…
I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!
Just ask the students who’ve already taken this course:
" Excellent, I have already used the flow charts for different aspects at work. It has made developing a process and illustrating it so much simpler.” - Mark
“The advanced course is a great follow on to the beginners guide to process flow charts. The addition of new symbols helps to make the process map process more clear!” – Maria
“The course provides a well-structured sequence of activities; thus, enabling the student to absorb the contents more readily. The content is perfect for describing how and where to use the various symbols without over-complicating the explanations. An excellent presentation for anyone wanting to become more acquainted with the procedures involved in process mapping.” - Robert
The BA Guide’s TEACH, SHOW, DO technique
This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished.
TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too.
SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world.
DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned.
“Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin
Why should I enroll?
Process flowcharting is an essential part of businesses at every level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst.
If you’re an aspiring Business Analyst these skills will give your resume a nice lift as well as provide you with the knowledge to confidently answer any related interview questions.
For current Business Analysts, these skills will result in more effective problem-solving. Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them.
Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory. That’s why the process flowchart mapping techniques taught in this course are taught with no fluff added.
Still not convinced?
And if you’re still not sure – here’s my promise to you:
This course comes with a 30-day money back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked!
“It was a wonder to learn, adding value to my current job, making communication easy to my clients, sr. management. Appreciate the effort put in by the lecturer.” – Rajinder
“Very explanatory and concise. Instructor is very knowledgeable in the course area. I now have better and in depth understanding of flow charts. Thanks Jeremy.” – Teye
By the end of this course you’ll have a clear understanding of how to create easy to understand flowcharts for even the most complex business process.
So, if you’re ready to take your process flowchart mapping skills to the next level and become a more efficient problem solver that saves your organization even more time and money, then enroll today and start building on your existing process flowchart skills.