Process Flowcharts & Process Mapping - The Advanced Guide
4.6 (892 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
6,214 students enrolled

Process Flowcharts & Process Mapping - The Advanced Guide

Take your process flowchart and modeling skills to the next level with advanced symbols, concepts, and best practices!
4.6 (892 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
6,214 students enrolled
Last updated 8/2020
Current price: $121.99 Original price: $174.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2.5 hours on-demand video
  • 5 articles
  • 80 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Learn advanced symbols and concepts of the process flowchart
  • Gain the ability to create flowcharts for more complex processes
  • Utilize best practices to make your flowcharts intuitive, even for those unfamiliar with flowcharting practices.
  • It is recommended that you've taken our Practical Guide to Process Flowcharts course prior to starting this one
  • Internet access (to complete most activities)


Learn advanced symbols, concepts, and best practices to build upon the basics you’ve already learned and understand how to diagram even the most complex business processes with intuitive flowcharts.

In my experience managing and working as a Business Analyst, I’ve created thousands of flowcharts. And while I can now create flowcharts that are easy to read and understand by anyone who comes across them, early on, it wasn't the case.

Now you can learn from my trial and errors.

This course builds upon the basics you learned in the previous flowchart course. Using clear language, I will teach you how to use advanced symbols, concepts, and best practices to diagram even the most difficult business processes with intuitive, easy-to-understand flowcharts.

Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much to gain.

Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities.

Looking to get ECBA certified? - This course qualifies for 3 hours of Professional Development

What’s Included in this course?

  • High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed.

  • Downloadable Templates and Resources mean you can hit the ground running when you have to create your own process flowcharts.

  • Quizzes and activities validate your learning and increase information retention as well as understanding.

  • 1-on-1 Instructor Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means).

  • Lifetime Access with NO Expiration so you can learn at your own pace and come back at any time you feel unsure or need a refresher.

In addition to all the tools you’ll need to gain a deeper understanding of process flowchart mapping, you’ll also get a foot into the industry by way of an industry expert

I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!

Just ask the students who’ve already taken this course:

★★★★★ " Excellent, I have already used the flow charts for different aspects at work. It has made developing a process and illustrating it so much simpler.” - Mark

★★★★★ “The advanced course is a great follow on to the beginners guide to process flow charts. The addition of new symbols helps to make the process map process more clear!” – Maria

★★★★★ “The course provides a well-structured sequence of activities; thus, enabling the student to absorb the contents more readily. The content is perfect for describing how and where to use the various symbols without over-complicating the explanations. An excellent presentation for anyone wanting to become more acquainted with the procedures involved in process mapping.” - Robert

The BA Guide’s TEACH, SHOW, DO technique

This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished.

  • TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too.

  • SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world.

  • DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned.

“Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin

Why should I enroll?

Process flowcharting is an essential part of business at every level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst.

If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions.

For current Business Analysts, these skills will result in more effective problem-solving. Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them.

Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory. That’s why the process flowchart mapping techniques taught in this course are taught with no fluff added.

Still not convinced?

And if you’re still not sure – here’s my promise to you:

This course comes with a 30-day money back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked!

★★★★★ “It was a wonder to learn, adding value to my current job, making communication easy to my clients, sr. management. Appreciate the effort put in by the lecturer.” – Rajinder

★★★★★ “Very explanatory and concise. Instructor is very knowledgeable in the course area. I now have better and in depth understanding of flow charts. Thanks Jeremy.” – Teye

By the end of this course you’ll have a clear understanding of how to create easy to understand flowcharts for even the most complex business process.

So, if you’re ready to take your process flowchart mapping skills to the next level and become a more efficient problem solver that saves your organization even more time and money, then enroll today and start building on your existing process flowchart skills.

Who this course is for:
  • Business professionals who are tasked with identifying and documenting processes
  • Aspiring or current Business Analysts
  • Aspiring or current Project Managers
Course content
Expand all 51 lectures 02:40:15
+ Course Kickoff
7 lectures 14:30
IMPORTANT LINKS - Please review and bookmark

In this lecture, we provide you a ZIP file that contains all of the downloadable resources for the course. While those downloads are still available on appropriate lectures throughout the course, we're providing this ZIP file for convenience and to avoid some of the nuances and issues with downloading the files individually. It is our recommendation that you download this file now and then pull up the files as they are referenced within the course. Happy learning!

Course Resources - for your convenience
Udemy Review Prompt

Learn how to open XML files in Draw.IO  -

(There is a clickable link attached as a resource)

Preview 00:58
+ Jumping Around The Flow
12 lectures 43:05
On Page Reference Example: Pay at the Pump
On-Page Reference Activity
On-Page Reference Activity: Answer Explained
Off Page Reference Symbol
Off Page Reference Sample
Off-Page Reference Example: Webshop
Off-Page Reference Activity
Off-Page Reference Activity: Half Way to the Answer
Off-Page Reference Activity: Answer Explained
Using Notes to Make it Clear
+ Handling Optional Tasks
6 lectures 13:24
Showing as Optional
Optional Task Examples
Optional Start Examples
Optional Items Activity
Optional Items Activity: Answer Explained
Optional Items - Draw IO Nuances
+ Delaying The Process
3 lectures 06:14
Delay Symbol & Examples
Delay Symbol Activity
Delay Symbol Activity: Answer Explained
+ Altering The Path With Gateways
11 lectures 29:30
Exclusive (Decision) Gateways
Using Exclusive Gateways in Draw IO
Exclusive (Decision) Gateways Activity
Exclusive (Decision) Gateways Activity: Answer Explained
Inclusive Gateways
Inclusive Gateway Examples
Inclusive Gateway Parallel Symbol
Inclusive Gateway Activity
Inclusive Gateways Activity: Answer Explained
Event-based Gateways
Event-based Gateways: Explained Futher
Which Gateway?
5 questions
+ Container
4 lectures 09:11
Container Symbol
Container Example: Business Analysis Process
Container Example: Pay at the Pump
Container Nuances
+ Final Activity - Pulling it All Together
5 lectures 34:28
Final Activity Explained + Flowchart Requirements
Final Activity: Getting You Started
Final Activity: Answer Walkthrough (Part 1 of 3)
Final Activity: Answer Walkthrough (Part 2 of 3)
Final Activity: Answer Walkthrough (Part 3 of 3)
+ Summing Things Up
2 lectures 04:05
Words of Advice
Bonus Lecture: Next Steps