Advanced Emotional Intelligence: Master Communicator

Name: Advanced Emotional Intelligence: Master Communicator
Rating: 4.4 (66 reviews)

Become a better manager, collaborator, and teammate by becoming a master communicator

Created byJustin Bariso

Last updated 1/2023

English

What you'll learn

Define the four major abilities of emotional intelligence
Give more thoughtful answers and demonstrate critical thinking skills in meetings (and at home)
Provide effective critical feedback in a way that others see as helpful, instead of harmful
Manage emotions in a way that allows you to benefit from critical feedback others give you
Demonstrate empathy in a way that builds stronger relationships at work and at home

Course content

1 section • 9 lectures • 37m total length

Introduction2:57
Have you always wanted to become a better communicator but lacked the tools to help yourself improve? In this short course I would like to help you develop some of those tools and start you on your journey to becoming a master communicator.

Let's start on the adventure together, within this course I have attached a workbook for you to follow along with. Use the workbook to help you retain the information in the course and to help you in your quest to reach your communication goals.
The 3 Question Rule4:38
Are you the type of person that says what is on your mind regardless of time or place? Maybe you are the type of person that just doesn't say anything with fear of being embarrassed. Neither of these styles shows that you have mastered communication.
In this part of the course we will discuss the importance of stopping and thinking before speaking and how to add these questions to your tool box for becoming a Master Communicator.
The Rule of Awkward Silence3:24
Do you ever feel you need to jump to answer someone right away? Do you fear that not having the answer immediately after a question will make you look less respectable or dumb? Well let's talk about awkward silence and how brilliant men like Elon Musk or Steve Jobs use this technique to formulate their answers. They don't use space fillers like um to take up the space as that distracts from their thinking. Taking pause and formulating the best answer may feel awkward, but at the end, the response you come back with is well thought out and better meets the needs than your first off the cuff response which may be driven by emotion.
The Rule of Recognition6:39
Well done on making it this far through this course, I know admitting that you are not as strong at something as you want to be is difficult, but you are here working to become a Master Communicator.

This part of the course is the rule of recognition. Everyone deserves commendation for something, and we should all be looking for the good in people and commendation them for what they do right. Communication is difficult, but when working with others, letting them know they are important is a big step in making communication easy.
Be a Diamond Cutter5:14
Sometimes receiving negative feedback is very difficult to handle, but it is so important for us growing not only as humans, but as communicators.
Next time you receive negative feedback, use it to help yourself grow and adapt to what you may not be good at and better yourself not only at that function, but also as a communicator.
Turn Critical Into Constructive4:38
The Rule of the Chess Player5:44
When you are in an emotionally tense situation your perspective will be different than when you are in a calm situation.
Using the tools we have learned will help you to handle the tense situation with a better sense and more appropriately.
Conclusion2:12
BONUS LECTURE1:41

Requirements

Basic knowledge of the topic of emotional intelligence is helpful, but not necessary for taking this course

Description

Drastically improve your ability to use emotional intelligence to communicate...

In just a few hours.

Learn the psychology-based rules I've taught to hundreds of executives, managers, and team leads, giving them a toolbox that allows them to be better leaders, collaborators, and teammates.

***

Have you ever felt or experienced any of the following:

“I get anxious whenever I have to give feedback or constructive criticism.”
“I get really defensive if I feel others are criticizing me.”
“When I get stressed, everyone can tell. I feel like I lose their respect.”
“I get nervous at work, especially in front of my boss or sometimes in meetings.”
“I want to build trust with my team—but I’m not sure where to start.”

If any of these sound familiar, you should know you’re not alone. Emotional intelligence—the ability to identify, understand, and manage emotions—can help.

In this course, I’m going to give you six psychology-based, emotional intelligence tools—I call them rules—that will help you harness the power of emotion and turn you into a master communicator.

I’ve taught these rules to hundreds of managers, executives, and teams over the years, helping them to transform from…

Someone who feels like they’re always stumbling or making communication mistakes…

To someone who’s known as skilled, thoughtful, and self-confident communicator.

Are you ready?

It’s time to start using your emotional intelligence to make emotions work for you, instead of against you…

As you become a master communicator.

Who this course is for:

Students with a basic understanding of emotional intelligence who are ready to take their skills to the next level