Advance IT Troubleshooting for IT Support Professional

You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a technical IT support technician, technical support / Desktop Support, or system administrator profile.

• We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

• I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.

We'll cover the below Modules in this course:

• Prepare Virtual Test lab

• Install Hyper-V on Local System

• Create Virtual Machine (VM)

• Download Free Evaluation OS Image

• Installing Windows

• Installing Windows 10

• Hyper-V Interface Overview

• Increase Disk and Memory

• Use of Snapshot (Time Saving)

• Make USB Bootable with GUI Tool

• Make USB Bootable with Command (CLI Tool)

• Access Boot Menu

• Troubleshooting without Reboot

• Fix stuck Windows service

• Fix Not Responding Application or Desktop

• Logoff Another User Manually

• Logoff user Remotely through PowerShell

• Delay in Replication of Assigned Permission

• Fix Domain Trust issue without Re-joining & Reboot

• Optimize System Performance (Fix Slowness Issue)

• Monitor CPU, Memory & HDD Utilization

• Find & Kill High Utilization Process

• Check Startup time and Reboot

• Uninstall unwanted applications

• Run Disk Cleanup (Not Required System Files)

• Deep Cleaning Through TreeSize Free Tool

• Defragment Disk

• Disable Startup Applications

• Disable Unwanted Services

• Active Directory Setup (Optional)

• Introduction

• Create Virtual Machine for Server 2019

• Install Windows Server 2019

• Rename System Name

• Server Manager Introduction

• Install Active Directory Role

• Promote Active Directory Domain Controller

• Set Static IP Address

• Active Directory Introduction

• Active Directory Users and Computers (ADUC)

• Active Directory Administrative Center (ADAC)

• Manage Users (User Account, Service account, Group)

• Domain Rejoining

• Computer Accounts

• Info about Default Quota for Rejoining System

• Check Password Expiration and Account Status

• File System Related Troubleshooting

• Recycle Bin Settings

• Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

• Close Locked Open Files on File Server

• How To Fix Filename Is Too Long Issue

• Useful Tricks for System Troubleshooting

• Configure Auto-Login setting on Windows

• Execute Application in System Account Context

• Windows 11/10 Command-line Administration

• Install Windows 11 Virtually

• Introduction of Available Command line Tools

• Part-1 Get Installed App Details Through Commands

• Part-2 Get Installed App Details Through Commands

Many more lectures are in progress and will get updated in this course soon