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IT & SoftwareOperating Systems & ServersDesktop Support

Advance IT Troubleshooting for Desktop Support Professional

Learn advance Windows 11/10 IT troubleshooting skills to get growth in your Desktop Support / System Administration job
Rating: 3.5 out of 53.5 (205 ratings)
8,770 students
Created by Techi WIZ (21,000+Students Enrolled)
Last updated 3/2022
English
English [Auto]

What you'll learn

  • You'll learn some easy solution for complex problems which you face in IT Support jobs.
  • You'll feel confident by learning and resolving most common problems related to systems.
  • You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.
  • Installing Windows 10 and Make Bootable USB with CMD without any third party tool.
  • Resolve most of by perform advance System Troubleshooting without Reboot the system.
  • Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..
  • Active Directory Setup from scratch
  • Active Directory Introduction
  • File System Related Troubleshooting
  • Windows 11 / 10 Command line Administration

Requirements

  • Basic System Support Knowledge
  • A Laptop/Desktop for Practice
  • Basic PowerShell interface knowledge

Description

You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

  • We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

  • I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.


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What Students Are Saying About The Course:

· 5 stars, “ Thank you for great lessons” - Khun Maung Hait.

· 5 stars, “ Very good teacher..... thanks man” - Slaven Petrisevac

· 5 stars, “ We need more details on this particular topics because it's an interesting topic” - Md Ashikur Rahman Rifat.

· 5 stars, “ this is definitely a great match for i love everything about the course.” - Ephraim Bodiba.

· 5 stars, “ Great Course” - Nikola Ristic.

· 5 stars, “ Pace of teaching thanks so much” - Mukiibi Abdul.

· 5 stars, “ Very Helpful for my career” - Akouete Avessou

#################################


We'll cover the below Modules in this course:

Prepare Virtual Test lab

· Install Hyper-V on Local System

· Create Virtual Machine (VM)

· Download Free Evaluation OS Image

Installing Windows

· Installing Windows 10

· Hyper-V Interface Overview

· Increase Disk and Memory

· Use of Snapshot (Time Saving)

· Make USB Bootable with GUI Tool

· Make USB Bootable with Command (CLI Tool)

· Access Boot Menu

Troubleshooting without Reboot

· Fix stuck Windows service

· Fix Not Responding Application or Desktop

· Logoff Another User Manually

· Logoff user Remotely through PowerShell

· Delay in Replication of Assigned Permission

· Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

· Monitor CPU, Memory & HDD Utilization

· Find & Kill High Utilization Process

· Check Startup time and Reboot

· Uninstall unwanted applications

· Run Disk Cleanup (Not Required System Files)

· Deep Cleaning Through TreeSize Free Tool

· Defragment Disk

· Disable Startup Applications

· Disable Unwanted Services

Active Directory Setup (Optional)

· Introduction

· Create Virtual Machine for Server 2019

· Install Windows Server 2019

· Rename System Name

· Server Manager Introduction

· Install Active Directory Role

· Promote Active Directory Domain Controller

· Set Static IP Address

Active Directory Introduction

· Active Directory Users and Computers (ADUC)

· Active Directory Administrative Center (ADAC)

· Manage Users (User Account, Service account, Group)

· Domain Rejoining

· Computer Accounts

· Info about Default Quota for Rejoining System

· Check Password Expiration and Account Status

File System Related Troubleshooting

· Recycle Bin Settings

· Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

· Close Locked Open Files on File Server

· How To Fix Filename Is Too Long Issue

Useful Tricks for System Troubleshooting

· Configure Auto-Login setting on Windows

· Execute Application in System Account Context

Windows 11/10 Command-line Administration

· Install Windows 11 Virtually

· Introduction of Available Command line Tools

· Part-1 Get Installed App Details Through Commands

· Part-2 Get Installed App Details Through Commands


Many more lectures are in progress and will get updated in this course soon........

Who this course is for:

  • Who wants to advance their career in IT as Desktop Support Engineer or IT Help Desk Technician for System Administration.
  • Who wants growth in their career by enhancing their technical skills.
  • Who wants to be Master in fixing system related problems.

Instructor

Techi WIZ (21,000+Students Enrolled)
Microsoft® Certified Solutions Expert (MCSE)
Techi WIZ (21,000+Students Enrolled)
  • 3.8 Instructor Rating
  • 314 Reviews
  • 17,748 Students
  • 5 Courses

I have more than 10+ years of IT experience on Microsoft Technologies and also on other technologies which required to manage IT infrastructure. Currently, I’m working as a Solution Expert on multiple technologies.

I am certified on below Microsoft and Oracle Cloud technologies:

· Microsoft® Certified Solutions Expert: Cloud Platform and Infrastructure

· Microsoft Specialist: Implementing Microsoft Azure Infrastructure Solutions

· Microsoft® Certified Solutions Associate: Office 365

· Microsoft® Certified Solutions Expert: Server Infrastructure

· Microsoft® Certified Solutions Associate: Windows Server 2012

· Microsoft® Certified IT Professional: Enterprise Desktop Support

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· Oracle Cloud Infrastructure 2019 Certified Cloud Operations Associate

· Oracle Cloud Infrastructure 2019 Certified Architect Professional

· Oracle Cloud Infrastructure 2019 Certified Architect Associate

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