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Advance IT Troubleshooting for IT Support Professional
Rating: 4.0 out of 5(268 ratings)
8,977 students

Advance IT Troubleshooting for IT Support Professional

Learn advance Technical Windows 11/10 IT troubleshooting skills to get growth in your IT Support Professional job
Created byTechi WIZ
Last updated 1/2024
English

What you'll learn

  • You'll learn some easy solution for complex problems which you face in IT Support jobs.
  • You'll feel confident by learning and resolving most common problems related to systems.
  • You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.
  • Installing Windows 10 and Make Bootable USB with CMD without any third party tool.
  • Resolve most of by perform advance System Troubleshooting without Reboot the system.
  • Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..
  • Active Directory Setup from scratch
  • Active Directory Introduction
  • File System Related Troubleshooting
  • Windows 11 / 10 Command line Administration

Course content

12 sections58 lectures4h 5m total length
  • Introduction2:03

    We'll discuss the added sections, which we gonna learn in this course.

Requirements

  • Basic System Support Knowledge
  • A Laptop/Desktop for Practice
  • Basic PowerShell interface knowledge

Description

You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a technical IT support technician, technical support / Desktop Support, or system administrator profile.

  • We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

  • I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.



We'll cover the below Modules in this course:

  • Prepare Virtual Test lab

  • Install Hyper-V on Local System

  • Create Virtual Machine (VM)

  • Download Free Evaluation OS Image

  • Installing Windows

  • Installing Windows 10

  • Hyper-V Interface Overview

  • Increase Disk and Memory

  • Use of Snapshot (Time Saving)

  • Make USB Bootable with GUI Tool

  • Make USB Bootable with Command (CLI Tool)

  • Access Boot Menu

  • Troubleshooting without Reboot

  • Fix stuck Windows service

  • Fix Not Responding Application or Desktop

  • Logoff Another User Manually

  • Logoff user Remotely through PowerShell

  • Delay in Replication of Assigned Permission

  • Fix Domain Trust issue without Re-joining & Reboot

  • Optimize System Performance (Fix Slowness Issue)

  • Monitor CPU, Memory & HDD Utilization

  • Find & Kill High Utilization Process

  • Check Startup time and Reboot

  • Uninstall unwanted applications

  • Run Disk Cleanup (Not Required System Files)

  • Deep Cleaning Through TreeSize Free Tool

  • Defragment Disk

  • Disable Startup Applications

  • Disable Unwanted Services

  • Active Directory Setup (Optional)

  • Introduction

  • Create Virtual Machine for Server 2019

  • Install Windows Server 2019

  • Rename System Name

  • Server Manager Introduction

  • Install Active Directory Role

  • Promote Active Directory Domain Controller

  • Set Static IP Address

  • Active Directory Introduction

  • Active Directory Users and Computers (ADUC)

  • Active Directory Administrative Center (ADAC)

  • Manage Users (User Account, Service account, Group)

  • Domain Rejoining

  • Computer Accounts

  • Info about Default Quota for Rejoining System

  • Check Password Expiration and Account Status

  • File System Related Troubleshooting

  • Recycle Bin Settings

  • Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

  • Close Locked Open Files on File Server

  • How To Fix Filename Is Too Long Issue

  • Useful Tricks for System Troubleshooting

  • Configure Auto-Login setting on Windows

  • Execute Application in System Account Context

  • Windows 11/10 Command-line Administration

  • Install Windows 11 Virtually

  • Introduction of Available Command line Tools

  • Part-1 Get Installed App Details Through Commands

  • Part-2 Get Installed App Details Through Commands



Who this course is for:

  • Who wants to advance their career in IT as Desktop Support Engineer or IT Help Desk Technician for System Administration.
  • Who wants growth in their career by enhancing their technical skills.
  • Who wants to be Master in fixing system related problems.