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Administration Management Internship Programme
Rating: 4.4 out of 5(20 ratings)
1,046 students

Administration Management Internship Programme

Elevate your career with hands-on experience in Administrative Management through our dynamic Internship program
Created byHuman and Emotion: CHRMI
Last updated 1/2025
English

What you'll learn

  • You will learn Introduction to Administrative Management which will cover Role and Responsibilities of an Admin Executive
  • Learn Overview of administrative functions Importance in organizational efficiency, Key responsibilities and skills. Office Etiquette and Professionalism.
  • Learn Professional behavior and communication, Dress code and personal presentation, Time management and punctuality
  • Learn Basic Computer Skills, Introduction to operating systems, File management and organization, Basic troubleshooting.
  • You will be able to learn Communication Skills. Verbal Communication, Effective speaking and listening skills, Telephone etiquette
  • Learn Handling difficult conversations. Written Communication, writing clear and concise emails, Memo and letter writing
  • Learn Documentation and reporting. Non-Verbal Communication, understanding body language, Active listening techniques
  • Learn Building rapport with colleagues and clients Office Technology and Management. Office Equipment, using office equipment, Maintenance and troubleshooting
  • Learn Managing office supplies and inventory. Office Software, Advanced features of word processing and spreadsheets, Creating presentations. Doc Management
  • Learn about Organizational Skills. Time Management, prioritizing tasks and setting goals, using calendars and planners
  • Learn Avoiding procrastination. Scheduling and Planning, organizing meetings and appointments, Coordinating events and conferences
  • Learn Using workflow management tools. Financial and HR Support. Basic Financial Skills, understanding office budgets
  • Learn Handling petty cash and expenses, Basic bookkeeping. Human Resources Support, assisting with recruitment and onboarding, maintaining employee records
  • Learn about Interpersonal and Leadership Skills. Team Collaboration, working effectively in a team, Conflict resolution, Building professional relationships
  • Learn Customer Service Skills, understanding customer needs, Handling inquiries and complaints

Course content

9 sections • 33 lectures • 17h 56m total length

  • Introduction and Study Plan10:00
  • Lesson 1: Role and Responsibilities of an Admin Executive35:40
  • Lesson 2: Office Etiquette and Professionalism44:27
  • Lesson 3: Basic Computer Skills44:58

Requirements

  • You should have an interest in Administrative Management
  • An interest in Introduction to Administrative Management which will cover Role and Responsibilities of an Admin Executive, Overview of administrative functions
  • Have an interest in understanding the Communication Skills. Verbal Communication, Effective speaking and listening skills, Telephone etiquette, Handling difficult conversations

Description

With this course as your guide, you learn how to:

  • All the basic functions and skills required administrative management. Introduction to Administrative Management

  • Transform Communication Skills. Office Technology and Management. Organizational Skills.. Financial and HR Support

  • Get access to recommended templates and formats for the detail’s information related to administrative management.

  • Learn useful case studies, understanding Interpersonal and Leadership Skills Advanced Administrative Management, Practical Applications and Career Development, with useful forms and frameworks

  • Invest in yourself today and reap the benefits for years to come

The Frameworks of the Course

Engaging video lectures, case studies, assessment, downloadable resources and interactive exercises. This course is created to Learn about Introduction to Administrative Management which will cover Role and Responsibilities of an Admin Executive, Overview of administrative functions Importance in organizational efficiency, Key responsibilities and skills. Office Etiquette and Professionalism. Professional behaviour and communication, Dress code and personal presentation, Time management and punctuality. Basic Computer Skills, Introduction to operating systems, File management and organization, Basic troubleshooting.

Communication Skills. Verbal Communication, Effective speaking and listening skills, Telephone etiquette, Handling difficult conversations. Written Communication, writing clear and concise emails, Memo and letter writing, Documentation and reporting. Non-Verbal Communication, understanding body language, Active listening techniques, Building rapport with colleagues and clients Office Technology and Management. Office Equipment, using office equipment (printers, scanners, fax machines), Maintenance and troubleshooting, Managing office supplies and inventory. Office Software, Introduction to office software (Microsoft Office Suite, Google Workspace), Advanced features of word processing and spreadsheets, Creating presentations.

The course includes multiple Case studies, resources like formats-templates-worksheets-reading materials, quizzes, self-assessment, film study and assignments to nurture and upgrade your administrative management in details.

In the first part of the course, you’ll learn the details of the Introduction to Administrative Management which will cover Role and Responsibilities of an Admin Executive, Overview of administrative functions Importance in organizational efficiency, Key responsibilities and skills. Office Etiquette and Professionalism.

In the middle part of the course, you’ll learn how to develop a knowledge of Communication Skills. Verbal Communication, Effective speaking and listening skills, Telephone etiquette, Handling difficult conversations. Written Communication, writing clear and concise emails, Memo and letter writing, Documentation and reporting. Non-Verbal Communication, understanding body language, Active listening techniques, Building rapport with colleagues and clients Office Technology and Management.

In the final part of the course, you’ll develop the knowledge related to Organizational Skills. Time Management, prioritizing tasks and setting goals, using calendars and planners, Avoiding procrastination. Scheduling and Planning, organizing meetings and appointments, coordinating events and conferences, you will get full support and all your quarries would be answered guaranteed within 48 hours.


Course Content:

Part 1

Introduction and Study Plan

· Introduction and know your instructor

· Study Plan and Structure of the Course

Module 1: Introduction to Administrative Management

· Lesson 1: Role and Responsibilities of an Admin Executive

· Lesson 2: Office Etiquette and Professionalism

· Lesson 3: Basic Computer Skills

Module 2: Communication Skills

· Lesson 1: Verbal Communication

· Lesson 2: Written Communication

· Lesson 3: Non-Verbal Communication

Module 3: Office Technology and Management

· Lesson 1: Office Equipment

· Lesson 2: Office Software

· Lesson 3: Document Management

Module 4: Organizational Skills

· Lesson 1: Time Management

· Lesson 2: Scheduling and Planning

· Lesson 3: Workflow Management

Module 5: Financial and HR Support

· Lesson 1: Basic Financial Skills

· Lesson 2: Human Resources Support

· Lesson 3: Payroll and Benefits Administration

Module 6: Interpersonal and Leadership Skills

· Lesson 1: Team Collaboration

· Lesson 2: Customer Service Skills

· Lesson 3: Leadership and Initiative

Module 7: Advanced Administrative Management

· Lesson 1: Strategic Planning

· Lesson 2: Quality Control and Risk Management

· Lesson 3: Legal and Ethical Considerations

Module 8: Practical Applications and Career Development

· Lesson 1: Building a Professional Portfolio

· Lesson 2: Job Search and Interview Skills

· Lesson 3: Real-World Administrative Simulations

Part 2

· Assignment 1: Organizational Skills

· Project: Organizational Skills Empowerment Program

· Assignment 2: Interpersonal and Leadership Skills

· Project: Influence and Leadership Development Program


Who this course is for:

  • Professionals with Administrative Management knowledge who wants to see themselves well established in Administrative Management process.
  • New professionals who are looking to see them successful in Communication Skills. Office Technology and Management. Organizational Skills

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